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Queens Park Hotel

Star Rating
3 out of 5

Information

Reviews

3.0 / 5
2,211 reviews

Amenities

  • Free WiFi
  • Breakfast Available
  • Laundry
  • Room service

Map

What's nearby

  • Popular Location
    Hyde Park
    12 min walk
  • Popular Location
    Kensington Palace
    12 min walk
  • Popular Location
    Marble Arch
    3 min drive
  • Airport
    London (LHR-Heathrow)
    34 min drive

Choose your room

Book online or call:

020 3788 4841

Your dates need to occur after 2019-10-19. Try updating your dates to see prices for your trip.

    About this area

    London

    In the city centre, Queens Park Hotel is in London's London City Centre neighbourhood, an area with good shopping. Kensington Palace and Royal Albert Hall are cultural highlights, and travellers looking to shop may want to visit Kensington High Street and Park Lane. Looking to enjoy an event or a game? See what's going on at Lord's Cricket Ground or Stamford Bridge Stadium. Our guests appreciate the hotel's convenience for public transport: Queensway Underground Station is 3 minutes by foot and Bayswater Underground Station is 6 minutes.

    What's nearby

    • Popular Location
      Hyde Park - 12 min walk
    • Popular Location
      Kensington Palace - 12 min walk
    • Popular Location
      Marble Arch - 3 min drive
    • Popular Location
      Natural History Museum - 4 min drive
    • Popular Location
      Westfield London Shopping Centre - 15 min drive

    Getting around

    • Queensway Underground Station - 3 min walk
    • London Paddington Station - 12 min walk
    • London (LHR-Heathrow) - 34 min drive

    About this property

    Queens Park Hotel

    This smoke-free hotel features coffee/tea in a common area, a meeting room and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 100 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with digital channels. Guests will also find coffee/tea makers, ceiling fans and hairdryers.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • No on-site parking available
    • 24-hour drop-off airport shuttle (surcharge)
    • Airport shuttle on request
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 7.50 per person
    • Room service available
    • Coffee/tea in a common area

    Family friendly

    • Dry-cleaning service
    • In-room childcare (surcharge)
    • Laundry facilities

    Conveniences

    • Lift
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance

    Languages spoken

    • Dutch
    • English
    • Portuguese

    Business services

    • 1 meeting room

    More

    • Smoke-free property
    • TV in reception

    Room amenities

    Bedroom

    • Ceiling fan

    Bathroom

    • Free toiletries
    • Hairdryer
    • Shower

    Entertainment

    • digital channels
    • flat-screen TV

    Food and drink

    • Coffee/tea maker

    More

    • Desk
    • Iron/ironing board (on request)
    • Safe

    Nearby things to do

    Activities

    • Fitness centre (discounted access)
    • Golf
    • Hiking/biking trails
    • Scooter/moped hire
    3.0

    Guest rating

    5 - Excellent
    172
    4 - Good
    624
    3 - Okay
    781
    2 - Mediocre
    392
    1 - Poor
    242
    3.4
    Cleanliness
    3.3
    Service and Staff
    3.0
    Amenities
    2.8
    Property condition

    3/5

    Unsteady Hallway Layout

    This hotel has very friendly desk staff, the use of the bag room was very convenient, but when trying to get to the room there were three “lifts”. One lift was out of order, one lift was big and running properly, and the third was small and didn’t want to work once we crammed ourselves and bags inside. When we got to the floor there were multiple stairs up and down and a random landing. If you were not steady in your steps it was very challenging to get to our room. The room was clean and very spacious compared to other places I stayed in the UK, but I wouldn’t stay here again because the hallway was awful after a day of walking the city and sites.

    Stayed 1 night in Oct 2019

    1/5

    This is advertised as a 3 star hotel and it was awful. After the first night, we asked to be moved to another room since the windows didn't close they were old, and the floor was raised on every seem due to moisture. The hall was dingy. We were first told we can upgrade with 40 pounds more a night and I said this wasn't acceptable. They moved us while we were out of for the day to a room that was even worse, smaller, carpets were filthy, the water wouldn't go down in the sink. This has no standard of 3 star the hotel does have better rooms which are renovated but the majority are not. I would not recommend this hotel.

    Stayed 4 nights in Oct 2019

    4/5 Good

    Most of the property seemed to be renovated except for the area in which my room was located. Carpet in that area was very run thru but at least it was still somewhat clean $ didn’t smell.

    Stayed 2 nights in Oct 2019

    1/5

    Whatever u do stay as far away from this hotel as possible!! We saw a rat crawl right by our bed, the drain in the shower didn’t work so u had 5 min to wash before it flooded on the floor, keep everything locked up if u elect to have your room clean (my wife’s flat iron came up missing, and the beds are what I imagine prison beds to feel like...: it’s cheap folks but wish we would’ve paid the extra for something else!

    Stayed 7 nights in Oct 2019

    2/5

    We had booked a superior double room but on arrival was given a room in the basement with a double and 2 single beds, certainly not a double room but a family room. We went back to reception and got moved to a room on floor 4. The room was a double but was still smaller in size than quoted one Expedia. However at this point stayed with room as very clean. Breakfast was disappointing as only scrambled eggs or boiled eggs that were cold. I have a lactose intolerance and in room was a small soya milk. However, at breakfast there was no alternative Milk and when asked a member of staff they said we should have emailed hotel the day before which is not mentioned on website. We spoke to the manager on leaving but was not very interested as they only have about 4 out of 400 guests with allergies. He did however offer that if we stayed there again he would upgrade us but we will not be returning as very disappointed

    Stayed 1 night in Oct 2019

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