- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trouble Surrounded by Rubbish
This is not a hotel. This is a rip-off with no possibility of a traveler getting anything like a hotel. There is no way this place should be on Hotels.com - end of story. What they don't tell you is that you can only check in between 12-6 pm. After that you pay a "fee" of £25-75. After 11:30 you are locked out and they charge you in full! (We'll see how the credit card dispute works with that!) As for the neighborhood - the descriptions are accurate except for the fake cheery ones that pop up. This obviously a rough part of town. What people in the States would regard as "ghetto". It didn't seem dangerous but certainly not welcoming - and we got to hang out on the neighborhood while trying to sort out our issues. In any case this is at best, an airbnb but absolutely not a hotel and unworthy of being on this site. Hotelstonight turned out to be the charm. Now let's see if the credit card company is worth its salt.