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"I had a lovely experience at hotel Rafayl as always. It was a lovely and relaxing way to start my birthday. The staff where polite and helpful. " More

By a verified traveller on Mon 12 Feb 2018

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Hotel Description

The public transport around Rafayel on the Left Bank gets good marks from our customers. During your stay, you'll be within walking distance of Battersea Park. You'll find features such as free WiFi in public areas and a free area shuttle, plus a full-service spa. This 5-star hotel has 65 rooms. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with facials, body wraps or body treatments at River Wellbeing
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a health club
  • Guests like the bar and breakfast
  • Just a 4-minute drive from Saatchi Gallery and a few minutes from Sloane Square
  • Free local-area shuttle service

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£105* Per night/room 10 Nov - 11 Nov

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premium Double Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Emperor Suite, river view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rafayel on the Left Bank ratings based on 16 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rafayel on the Left Bank

Everyone (4) Business (5) Couples (6) Family (1)
4 out of 5

Lovely stay

I had a lovely experience at hotel Rafayl as always. It was a lovely and relaxing way to start my birthday. The staff where polite and helpful.

Posted by on 12 Feb 2018

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4 out of 5
Pros: decent quality for the price. good customer service from staff
Cons: bit far out location wise. sometimes therefore bit of a wait for a cab

Posted by on 14 Nov 2016

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3 out of 5

Poor air conditioning

Room itself was fine but the air conditioning was generally too warm or cold and couldn't be changed by the panel within the room. I had to call reception to have it altered. In my room it also blew directly down onto the bed which wasn't comfortable and it was loud as well. Checking in and out also took much longer than I would have expected

Posted by on 15 Apr 2016

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5 out of 5

Great value

Decent location,well priced hotel . Staff are friendly,free shuttle service to Clapham train station . Nice sized rooms with big bathrooms.nicely appointed,not tacky in any way.

Posted by on 21 Oct 2015

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5 out of 5

Great overnight stay

Hotel ambience is different, however the rooms are amazing especially the view over the Thames. I would definitely look to stay there again.

Posted by on 11 Jul 2015

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4 out of 5

Great friendly hotel

Good size and clean room, friendly staff and good service. Will definately be staying again.

Posted by on 28 Aug 2013

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1 out of 5

A bitter dissapointment. Please do not waste your money.

The staff were unfriendly and appeared as though they didn't want to be there. My room was reduced from 300 to 90 so I thought I was getting a good deal. I was not, The hotel was below average and 90 was too much in light of the overall experience! . The only positive was the very nice shower. I will not be staying there again. I would strongly recommend you look elsewhere.

Posted by on 11 Aug 2013

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1 out of 5

Shame about the sheets

I stayed at the hotel and on the first night the sheets were dirty and so were most the of the changes they brought up. Not really what you expect from a 5 star hotel but I would of let them off if it wasn't for the dirty towel change the next day. They apologised a lot while I was there and offered me free breakfast and parking, which was a fair bit but the breakfast was too continental for me (a bit sparse). What really annoyed me was that the hotel badgered me after my stay to take down the accurate review I put up. I know rankings are important but so are clean sheets.

Posted by on 25 Apr 2013

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4 out of 5

staff rude and unhelpful...

hotel was great. Room fantastic. Staff have major attitude problems,rude and unhelpful. female staff compete with each other and are rude infront of the customers (miss sanya)..and even staff was just as bad (mr aqbal).

Posted by on 22 Apr 2013

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4 out of 5

Good business trip hotel

Really nice hotel but reception staff are so unfriendly to the point of rudeness...a smile costs nothing!

Posted by on 5 Apr 2013

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About the Rafayel on the Left Bank

Location 34 Lombard Rd, London, England SW11 3RF

Property Features

Rafayel on the Left Bank offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Rafayel on the Left Bank also features a hot tub, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 5-star London hotel is smoke free.

  • 65 guestrooms or units
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (25.4 km / 15.8 mi)
  • Train station: London Clapham Junction Station (1.2 km / 0.7 mi)
  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Rafayel on the Left Bank offers 65 forms of air-conditioned accommodation with iPod docking stations and minibars. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Laptop safe
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Banyan on the Thames – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, River Wellbeing. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Cribs (infant beds) are available for GBP 30 per night.

Pets

  • Pets are welcome
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 for adults and GBP 14.95 for children (approximately)
  • Self-parking fee: GBP 15 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • Crib (infant bed) fee: GBP 30 per night
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Left Bank London
  • Rafayel
  • Rafayel Left Bank
  • Rafayel Left Bank Hotel
  • Rafayel Left Bank Hotel London
  • Rafayel Left Bank London
  • Rafayel London
  • Rafayel On The Left Bank Hotel London
  • Rafayel On The Left Bank - Hotel And Spa
  • Rafayel On The Left Bank - Hotel & Spa London, England
  • Rafayel on the Left Bank Hotel
  • Rafayel on the Left Bank London
  • Rafayel on the Left Bank Hotel London

You should know

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.