"The hostel is very accessible to transport, and convenient stores are just a stone throw away from the hostel. The place is very clean, the shower ro ... " More

By a verified traveller on Fri 25 Aug 2017

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Hotel Description

Our customers tell us that they enjoy the breakfast at Rest Up London - Hostel. During your stay, you'll be within walking distance of Imperial War Museum. Features include free WiFi in public areas, plus a restaurant and a coffee shop/café. This 2-star hostel has 140 rooms over 7 floors.

  • All rooms offer showers
  • Free WiFi in some public areas
  • Options for a bite to eat include a restaurant and a coffee shop
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the breakfast and the proximity to shopping
  • Just a 4-minute drive from The Shard and a few minutes from Coca-Cola London Eye

1 bed in shared, mixed room of 33 - shared bathroom

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 20 Max
£9 per night

1 bed in shared, mixed room of 6 - private bathroom

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 6 Max

Twin Room, Shared Bathroom

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 2 Max

1 bed in shared, mixed room of 8 - private bathroom

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 8 Max

Private family room 4 beds - shared bathroom

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

1 bed in shared, mixed room of 12 - shared bathroom

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 12 Max

Rest Up London - Hostel ratings based on 38 verified reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Rest Up London - Hostel

Everyone (29) Business (1) Students (3)
4 out of 5

Posted by on 19 Apr 2019

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4 out of 5
The hostel was clean and well located, but a little bit loud.

Posted by on 2 Jan 2019

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3 out of 5
Good location. Noisy at night. People speaking loudly in the hallway late at night, even staffmembers. Toilets got blocked twice in a week. Very hard matresses and pillows. Squeeky beds.

Posted by on 26 Nov 2018

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5 out of 5

Nice place to stay...

The hostel is very accessible to transport, and convenient stores are just a stone throw away from the hostel. The place is very clean, the shower room and toilet are well maintained by the staff. Foods and drinks are available. Staff at the reception are very helpful when you have inquiries re: places to go, where to get the bus and etc., Good for family to stay. The only thing I noticed is that there is no policy when it comes to noise from clients staying in the hostel, I was trying to get sleep and it was 23:00 to 12mn. And we can hear youngsters running along the corridor and loud.

Posted by on 25 Aug 2017

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Comment from Hotel Management

31 Aug 2017 by Johan, Reception

Thank you for the great review! I'm glad you enjoyed all our facilities and found the staff helpful. We have a no noise policy after 22:00 which all our guests sign, but unfortunately not everyone pays attention to it. Our 24/7 reception and night time security can help assist if there's any noise in the hallways. I hope to see you back again :)

2 out of 5

Bad hostel

Not!! Happy the staff well the guy was there went I check in was really rude, the room was a bit dirty the bed was very uncomfortable because every time you move the bed was making a noise, then breakfast not was nothing out of this world. So I will never come back to this place I preferred sleep on my car

Posted by , from birrmingham on 8 Jul 2017

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4 out of 5

Good location and friendly

The building was nice, the staff were welcoming, the reception area was decorated well. The only two drawbacks were that the basin in the room only seemed to have hot water, not cold, and the bunkbeds were very creaky which meant we woke up every time someone moved. But the beds were comfy, the room was warm and clean, and the shared toilets and showers were clean. Overall, I would recommend.

Posted by on 4 Dec 2016

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Comment from Hotel Management

6 Dec 2016 by Bec, Reception Manager

Thank you so much for taking the time to leave this great review. We are so glad to hear that you enjoyed your stay here with us.

5 out of 5

Close to main attraction

A short walk from Elephant & Castle Metro Station. Nice people to meet, most all them were students. Reception very helpful. Rooms are big and clean. Decoration very British. Everything was excellent!

Posted by , from Dublin on 21 Sep 2016

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Comment from Hotel Management

28 Sep 2016 by Johan, Duty Manager

Thanks for the excellent review! :) Hope to see you back again.

1 out of 5

WORST EXPERIENCE THAT I HAVE OF ALL MY LIFE

Pros: JUst is QUIET PLACE IN THE NIGHT....THAT'S ALL...THE REST IS VERY BAD, UNDER THE MINIMUM REQUREMENT FOR 2 STARS
Cons: ALL...BUT WITH ANOTHER MANAGEMENT, AND WITH SMART STAFF...BUT....I DON'T THINK WILL BE POSIBLE BECAUSE I WILL CLOSE THE PLACE
Location: NOTHING INTERESTING
The stuff ar so stupid, fullish, and uneducated, and thru all that the manager covered the back of staff and dont understand the fact that the client must to have the best services even if is 2 stars HOSTEL...nio maters that ii give just 1 star and i evaluate all the problem on this place , i will do all the legal procedure to close that place till they deserve 2 STARS

Posted by , from LONDON on 24 Aug 2016

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Comment from Hotel Management

22 Dec 2016 by Bec, Reception Manager

Dear Dumitru, We are sorry to hear that you were so disappointed with your stay at Rest Up. We feel that having younger staff at our reception we are more in tune with our clientele. Rest Up is a hostel that will live on and grow from the feedback provided by guests who are unpleased with their stay, we will endeavour to make improvements after improvements to be able to meet all our guests expectations. We are sincerely sorry that we fell short on your expectations of our budget hostel.

2 out of 5

Good location but tiny rooms

Pros: Good location
Cons: The rooms need to be a bit bigger with a few homely touches
Location: Only a half hour walk north to Tower Bridge
The staff and common areas are good. I stayed in a room with four beds and it was so small, there was space to walk down the side of the beds and that was quite literally it. Once there were four people's bags in there, there wasn't really even space to walk down the side easily. I'm amazed it meets legal health & safety requirements. There's one harsh overhead light. No lamps, no shelves, no tables. There are four hooks on the wall. One tiny window at the end. And although it was clean it was in serious need of a refurb. The downstairs common areas are all pretty nice, I think they just need to put a bit of effort into the rooms. The unisex bathrooms were not particularly pleasant either.

Posted by on 10 Aug 2016

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Comment from Hotel Management

22 Dec 2016 by Bec, Reception Manager

Dear guest, Thank you for taking the time to complete this review. The rooms in our hostel are on the cozy side however being an historically listed building we are unable to make any structural changes. We will however take into account the other feedback and look at making the rooms more comfortable/ welcoming.

1 out of 5
Das erste Zimmer, welches uns angeboten wurde, war eine Zumutung. Eine Art Abstellkammer im Erdgeschoss, mit ca. 4m2 Fläche, ohne wirkliches Fenster, kahlen, grauen Wänden, Neonröhren, kein Haken. Ich hätte mir nicht im Traum vorstellen können, dass man ein solches Zimmer allen Ernstes jemandem anbieten würde. Nachdem wir uns weigerten, haben wir ein Zimmer in etwas besserer Verfassung erhalten, sehr schmal, zwei Etagenbetten hintereinander, es kommen fast keine zwei Leute aneinander vorbei, allerdings ein schmales Fenster und vier Haken waren an der Wand. Das was ich hier als positiv verzeichnen kann ist, dass uns immerhin ein zweites Zimmer angeboten wurde, die Reinigungsfrau sehr nett war und die Lage auch recht gut war, wir konnten sogar fast alles zu Fuss erledigen konnten. Dennoch bleibt das Fazit sehr schlecht, wir werden niemals wieder hierher kommen.

Posted by on 22 Apr 2019

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Property Features

There's a restaurant on site, as well as a coffee shop/café. WiFi is free in public spaces. A terrace, tour or ticket assistance, and a BBQ are also featured at Rest Up London - Hostel. This London hostel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 7 levels
  • Dining venue
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: London (LTN-Luton) (58 km / 36 mi)
  • Train station: London Elephant and Castle Station (1.2 km / 0.8 mi)
  • Metro station: Elephant & Castle Station (0.8 km / 0.5 mi)
  • Parking:

Room Amenities

Rest Up London - Hostel offers 140 forms of accommodation. Guests have access to shared bathrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Bathrooms are shared
  • Shower
  • Housekeeping (daily)

Food & Drink

For a fee, guests can enjoy a English breakfast daily.

RestUp Restaurant – On-site buffet restaurant.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Check-in hours are between 3 PM and 2 AM. For more details, please contact the property using the information on the reservation confirmation received after booking

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Cash Deposit Required

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: GBP 10.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 3 and GBP 5.50 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RestUp London Hostel
  • RestUp Hostel
  • RestUp London
  • RestUp
  • Rest Up London Hostel
  • Rest Up Hostel
  • Rest Up London
  • Rest Up

You should know

  • Alcohol isn't served or allowed at Rest Up London - Hostel.