- Liked: Cleanliness, staff & service, room comfort
Usual family visit to Enfield
The hotel is starting to show it's age. We changed our first room because the window catches were hanging off with screws falling out making the room very draughty. [It was very windy outside]. apart from that the room was O.K. The next room also had pieces missing from the window catches but the draughts were acceptable. Otherwise the room was also clean and tidy. The staff were all very friendly and helpful but housekeeping was not up to standard, bath mat missing on the second day and fresh milk not cleared away and glass not cleaned/replaced.