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"Quiet and great location. Big windows. Nice bathrooms. Some things maybe slightly dated but clean and quiet is not always the case in London. " More
21 Oct 2019 by Vinay
Dear Guest, Firstly, thank you for taking your time to write a review about your recent stay here at the Royal Garden Hotel. We are delighted that you were able to enjoy our 5-star in-room dining and were able to specifically cater to your needs as well as enjoy the incredible views from your upgraded room. With regards to the cleanliness, our Housekeeping team work round-the-clock to ensure that all rooms are immaculate and up-to-standards as it should be in a 5-star hotel. However, at times, there may be the need to quickly turn around a room which could see some small aspects of the room go unnoticed. However, I am glad Guest Services were able to accommodate by moving you to another room. With the charge for cutlery, we do charge a service fee for anything having to be brought up to the room from the kitchen as it involves a member of staff personally delivering the items. To avoid this fee, we politely ask guests to retrieve cutlery themselves. Nonetheless, I have forwarded on your feedback to the relevant departments who will investigate further. Once again, thank you for your review and we do hope to welcome you back to the hotel. Warm Regards, Vinay Bilous Sales
28 Jan 2020 by Emily
Thank you for such an excellent review, we are glad you had a fantastic time at the hotel, and we hope to welcome you back soon!
18 Nov 2019 by Harriet
We pride ourselves on 5 star quality and service, we will work hard to make sure your next stay is perfect and up to our high standards. We would love to welcome you back and prove that to you soon!
This property is closed from 25 March 2020 to 1 January 2022 (dates subject to change).
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a 24-hour business centre and a limo/town car service. Public spaces have free WiFi and wired Internet. A 24-hour health club, tour or ticket assistance, and multilingual staff are also featured at the luxury Royal Garden Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Valet parking (surcharge)
Royal Garden Hotel offers 394 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can enjoy English breakfast for a fee.
Royal Garden Hotel has 2 restaurants serving breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests requiring a wheelchair accessible room should book a minimum of 1 week in advance.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless checkout is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
