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"Quiet and great location. Big windows. Nice bathrooms. Some things maybe slightly dated but clean and quiet is not always the case in London. " More
21 Oct 2019 by Vinay
Dear Guest, Firstly, thank you for taking your time to write a review about your recent stay here at the Royal Garden Hotel. We are delighted that you were able to enjoy our 5-star in-room dining and were able to specifically cater to your needs as well as enjoy the incredible views from your upgraded room. With regards to the cleanliness, our Housekeeping team work round-the-clock to ensure that all rooms are immaculate and up-to-standards as it should be in a 5-star hotel. However, at times, there may be the need to quickly turn around a room which could see some small aspects of the room go unnoticed. However, I am glad Guest Services were able to accommodate by moving you to another room. With the charge for cutlery, we do charge a service fee for anything having to be brought up to the room from the kitchen as it involves a member of staff personally delivering the items. To avoid this fee, we politely ask guests to retrieve cutlery themselves. Nonetheless, I have forwarded on your feedback to the relevant departments who will investigate further. Once again, thank you for your review and we do hope to welcome you back to the hotel. Warm Regards, Vinay Bilous Sales
This property is closed from 25 March 2020 to 4 July 2020 (dates subject to change).
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a 24-hour business centre and a limo/town car service. Public spaces have free WiFi and wired Internet. A 24-hour health club, tour or ticket assistance, and multilingual staff are also featured at the luxury Royal Garden Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Valet parking (surcharge)
Royal Garden Hotel offers 394 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a rainfall showerhead, bathrobes, slippers and designer toiletries. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can enjoy English breakfast for a fee.
Royal Garden Hotel has 2 restaurants serving breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests requiring a wheelchair accessible room should book a minimum of 1 week in advance.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
