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4.4 out of 5

"We booked this hotel due to the fact it had a pool and great restaurants onsite When we got there for our stay we were disappointed to find that it ... " More

By a verified traveller on Sat 26 Sep 2020

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Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£76* Per night/room 13 Apr - 14 Apr

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Club Room, 1 Queen Bed, Non Smoking (Lounge Access Included)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Sheraton Skyline Hotel London Heathrow. During your stay, you'll be close to Stockley Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Indian cuisine while dining at Madhus Heathrow
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the helpful staff and the location
  • 6 minutes by car from Stockley Park and 9 minutes from Brunel University
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Sheraton Skyline Hotel London Heathrow ratings based on 13 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Skyline Hotel London Heathrow

Everyone (9) Couples (1) Family (1)
1 out of 5
First room the air conditioning didn't work and the same in the second room we were transfered too had to use oil filled stand alone radiator. Second day room wasn't refreshed. We were only offered one day complementary breakfast,when we asked for second to be complementary compensation we were told rudely NO .

Posted by on 31 Oct 2022

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3 out of 5
We booked this hotel due to the fact it had a pool and great restaurants onsite When we got there for our stay we were disappointed to find that it was all closed due to Covid. Being a personal trainer who work in a gym I didn’t understand why the pool was closed other than staff shortages. I used the fitness studio and was shocked to find only wipes to clean the equipment, someone had used it before me and not cleaned the equipment or wiped it down (not that the wipes they had would kill the common flu let alone It was such a shame, more so because we were not told this by ebook era or the site itself prior to our visit. The hotels website didn’t have these changes on when I checked on the Wednesday evening and the active Friday. I did go down to tell the person in the desk how disappointed I was, they tried to tell me the website had been updated for weeks but I said that wasn’t the case and myself and the rest of my group had been in 2 night previous to see what was available and nothing was up. They did give us our parking for free and a gesture of goodwill which was appreciated

Posted by , from Warrington on 26 Sep 2020

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Comment from Hotel Management

11 Nov 2020 by Bilal Hassan

Dear Alex, Thank you very much for your review of the Sheraton Skyline London Heathrow Hotel. We fully appreciate your invaluable time spent in giving your feedback. We are truly sorry that you were disappointed with your stay. I am pleased to lean our team dealt with your feedback promtly. Thank you once again for leaving a review on Trip Advisor and we hope we are able to be of service to you again in the future. Bilal Hassan Duty Manager

5 out of 5

Posted by on 18 Mar 2019

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4 out of 5
Very dark all over - rooms, restaurants - need better lighting. I must say that the staff were excellent - especially Melvin in the breakfast restaurant - he goes over and beyond to ensure that everyone is happy, well looked after and feel special :) .

Posted by on 12 Mar 2019

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5 out of 5
The pool was amazing to swim on Friday night but not open until 4pm on Saturday so no chance of a morning swim before check out. That said we had an amazing stay and will return.

Posted by on 9 Mar 2019

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5 out of 5
The sky bar and the restaurant room were ok but need updating

Posted by on 23 Feb 2019

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5 out of 5
I brought my grand children for a half term treat. Ages 11,12,13. We shared a room with two double beds it was perfect. They just didn’t want to leave. They swam twice and played ping pong. Loved Starbucks breakfast. I think they enjoyed the hotel more than Hampton Court!

Posted by on 20 Feb 2019

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4 out of 5

Posted by on 18 Feb 2019

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5 out of 5
It Was An Awesome Experience & A Lovely Way To Spend My Birthday. Thank You.

Posted by on 29 Jan 2019

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5 out of 5
Close to Heathrow Airport. Easy to catch free bus to tube station in order to travel to the City. Good isolation of noise from planes. Super pool area. Excellent conference facilities. Would definitely stay there again.

Posted by , from Spain on 23 Oct 2018

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About the Sheraton Skyline Hotel London Heathrow

Location Bath Road (A4), Hayes, England UB3 5BP

Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 18147 square feet (1686 square metres) and includes conference centres. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Sheraton Skyline Hotel London Heathrow. An airport shuttle (available at scheduled times) is available for a fee. For a fee, parking is available. This 4-star Hayes hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 18147 sq ft of conference space
  • 1686 sq. m of conference space
  • Built in 1971
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Heathrow Central Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Skyline Hotel London Heathrow offers 350 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.

Madhus Heathrow – This restaurant specialises in Indian cuisine and only serves dinner.

Sports Bar and Grill – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Sky Bar – This poolside cocktail bar only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Starbucks – This coffee shop only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

This property will place a credit card authorization for the amount of your stay as well as a deposit for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Mobile payments
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Credit card pre-authorisation
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Pets allowed (no fees)
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.50 per person
  • Airport shuttle fee: GBP 4.50 per person (one-way)
  • Self-parking fee: GBP 15 per night (in/out privileges)
  • Late check-out fee: GBP 12 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Skyline Sheraton
  • London Heathrow Sheraton Skyline
  • London Sheraton Skyline
  • Sheraton London Skyline
  • Sheraton Skyline Hotel London
  • Sheraton Skyline Hotel London Heathrow
  • Sheraton Skyline London
  • Sheraton Skyline London Heathrow
  • Skyline Hotel London Heathrow
  • Skyline Sheraton Heathrow London
  • Hayes Sheraton
  • Sheraton Hayes
  • Sheraton Skyline Hotel London Heathrow Hayes
  • Sheraton Skyline London Heathrow Hayes
  • Sheraton Skyline Hotel London Heathrow Hotel
  • Sheraton Skyline Hotel London Heathrow Hayes
  • Sheraton Skyline Hotel London Heathrow Hotel Hayes

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.