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Hyatt House London Stratford

4-star property
10 B Chestnut Plaza Westfield, London, England 020 3788 4841
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3.9 out of 5
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See all 10 ebookers Reviews

"My stay at Staybridge Suites was amazing. I loved the fact that it was smack bang in the middle of Westfield Mall Stratford. The complimentary breakfa ... " More

By a verified traveller on Sun 08 Mar 2020

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Studio, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max
£127* Per night/room 12 Feb - 13 Feb

Deluxe Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Kitchenette, Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Park View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Hyatt House London Stratford. During your stay, you'll be connected to a shopping centre and just a quick walk from Westfield Stratford City. Enjoy features like free WiFi in public areas and a free manager's reception, plus a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the beds and the helpful staff
  • Steps from Westfield Stratford City and Aspers Casino
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hyatt House London Stratford ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt House London Stratford

Everyone (5) Couples (2) Family (2) Other (1)
1 out of 5

Posted by on 14 Sep 2021

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5 out of 5
My stay at Staybridge Suites was amazing. I loved the fact that it was smack bang in the middle of Westfield Mall Stratford. The complimentary breakfast was also amazing

Posted by on 8 Mar 2020

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Comment from Hotel Management

8 Mar 2020 by Nic

Dear Guest, Thanks for staying in the Staybridge Suites London Stratford and for your positive comments on your experience with us. We all are happy to learn you enjoyed your time with us and cannot wait to see you again soon. Kind regards, Marco Paes I Guest Relations Manager

3 out of 5

Posted by on 13 Aug 2019

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Comment from Hotel Management

14 Aug 2019 by Nic

Dear Guest, Thanks a lot for staying in the Staybridge Suites London Stratford and for rating us. It is always a pleasure to welcome you and we cannot wait to see you again. Kind regards, Marco Paes | Guest Relations Manager

5 out of 5
Beautiful modern room, friendly & helpful staff, the location is great if you’re looking to go out but not into central London as there are plenty of restaurants and bars within Westfield Plaza just minutes from your door.

Posted by , from Glasgow on 13 Apr 2018

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4 out of 5

Lovely Birthday trip

I really enjoyed my stay at Staybridge suites. Breakfast was nice, and their amenities were quite impressive.

Posted by on 24 Mar 2015

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5 out of 5

Great location and a lovely hotel

We really enjoyed our stay at the staybridge suites. Really well equipped room and great location (restaurants, bars, shops, transport links). Staff friendly and helpful and great breakfast choices.

Posted by on 31 Aug 2014

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4 out of 5

Great getaway

Had a very enjoyable stay from the moment I walked in the door. Hotel staff were all very friendly and willing to help in any way. Suite was very comfortable and quiet. Breakfast was good and proximity to the tube was wonderful. Overall a great place to stay if visiting London. Good value for money.

Posted by on 1 Jan 2013

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4 out of 5

Posted by on 5 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by Nicolas Dubas

Dear Guest, Thanks for your review. Come back soon! Sincerely,

4 out of 5

Frühstück

Um 09.45 Uhr waren noch vier Toasts und Getränke zu haben - alles andere war leider bereits abgeräumt....

Posted by on 11 Aug 2014

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4 out of 5

Modernes Hotel

Gute Aussicht. Wenn Bedarf vorhanden, gut eingerichtete Küche.

Posted by on 11 Jun 2013

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About the Hyatt House London Stratford

Location 10 B Chestnut Plaza Westfield, London, England E20 1GL

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. There are 3 meeting rooms available. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Hyatt House London Stratford. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 162 guestrooms or units
  • 12 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Stratford International (DLR) Station (0.9 km / 0.5 mi)
  • Metro station: Stratford High Street DLR Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt House London Stratford offers 162 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Microwave
  • Stovetop
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20.00 per pet, per night, plus a deposit of GBP 150.00 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 49 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 16 per night
  • Pet deposit: GBP 150.00 per stay
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Aparthotel London Stratford City
  • Staybridge Suites London Stratford City
  • Staybridge Suites London-Stratford City England
  • Staybridge Suites London Stratford City Aparthotel
  • Staybridge Suites London Stra
  • Hyatt House London Stratford Hotel
  • Hyatt House London Stratford London
  • Staybridge Suites London Stratford City
  • Hyatt House London Stratford Hotel London
  • Staybridge Suites London Stratford City an IHG Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.