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3.0 out of 5
See all 1 ebookers Reviews

"Great hotel in a prestigious area. Clean and pleasant, expected for the cost of the booking. brilliant bar staff all around. poor general staffing fr ... " More

By a verified traveller on Sun 16 Jul 2023

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King Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£406* Per night/room 8 May - 9 May

Biltmore 1 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Duplex Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Twin Superior Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Duchess Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Deluxe Grosvenor Square View Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Biltmore Mayfair, LXR Hotels & Resorts ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Biltmore Mayfair, LXR Hotels & Resorts

Family (1)
3 out of 5
Great hotel in a prestigious area. Clean and pleasant, expected for the cost of the booking. brilliant bar staff all around. poor general staffing from the porter to back of parking. Unpleasant on both ends and poor checking in staff. no excitement even though stating for purpose of staying. Hotel was great but lacked an experiance purely down to attention of detail from staff, across the board. great facility, eventually for parking car on site. Would only stay again because of the neat and tidy hotel and location. I have stayed at many 5 star hotels across the mayfair and surrounding area and have never left a review, purely because I don't have time to leave one. overall was disappointing but could've been an off day.

Posted by on 16 Jul 2023

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Comment from Hotel Management

17 Jul 2023 by Edson Moreira - Director of Rooms

Dear Jeetan,Thank you very much for taking the time to fill out our Guest Questionnaire and for the ratings you have provided for our services and facilities.It is our philosophy to ensure that we provide our guests with the highest standards of product at all times, and I can see that we let you down on this occasion, so please accept my sincere apologies and rest assured that I will share your scores with the hotel team.We do hope to welcome you back to The Biltmore Mayfair London very soon and I remain at your disposal for any future assistance.Warm regards,

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.