"Really friendly and helpful staff who will go above & beyond. Nothing luxurious & the beds need an upgrade but very clean & close to the Preston Road ... " More
6 Nov 2023 by Reception
Thank you for your positive feedback ot is very much appreciated. We value your time and will take steps to continue to improve our offering.
12 Jun 2019 by May
Thank you for your feedback. I know who you are and will give the reason here now why you marked the Hotel with low score. You had made an advance purchase non refundable reservation which you tried to cancel and obtain a refund there were no exceptional circumstances provided to the Hotel when reviewing your request. Regards,
WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. This Harrow hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Brent Hotel offers 15 accommodations with coffee/tea makers and a hairdryer. 22-inch flat-screen televisions come with digital channels. Bathrooms include a shower. This Harrow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.
Special check-in instructions:
The front desk is open daily from 9 AM - 11 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 9 AM - 11 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
