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5.0 out of 5

"Best hotel in London " More

By a verified traveller on Tue 01 Mar 2022

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Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£604* Per night/room 7 Apr - 8 Apr

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, Balcony (Garden)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at The Carlton Tower Jumeirah, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Chinoiserie
  • Continental breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with facials, manicures and pedicures or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Steps from Sloane Street and 4 minutes on foot from Harrods
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

The Carlton Tower Jumeirah ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Carlton Tower Jumeirah

Couples (3) Family (2)
5 out of 5
Best hotel in London

Posted by on 1 Mar 2022

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Comment from Hotel Management

15 Mar 2022 by Ergyun Dzhoshkun Service One Agent

Thank you so much for your review and continued support of The Carlton Tower Jumeirah. I am pleased to read that you felt that way. We look forward to welcoming you back.

5 out of 5
Great stay again best hotel in London

Posted by on 23 Jan 2022

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Comment from Hotel Management

9 Feb 2022 by Ergyun Dzhoshkun Service One Agent

Thank you so much for taking your time for the review. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to The Carlton Tower Jumeirah.

5 out of 5
Best hotel in London nothing else compares to these standards.

Posted by on 4 Jan 2022

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Comment from Hotel Management

9 Feb 2022 by Ergyun Dzhoshkun ServiceOne Agent

Thank you so much for the review and continued support of The Carlton Tower Jumeirah. I am delighted you were impressed with our hotel. I hope It will not be too long before we have the pleasure of welcoming you back.

About the The Carlton Tower Jumeirah

Location On Cadogan Place, London, England SW1X 9PY

Property Features

The Carlton Tower Jumeirah offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre, meeting rooms, and limo/town car service are available. A health club, a hot tub, and a sauna are also featured at the luxury The Carlton Tower Jumeirah. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star London hotel is smoke free.

  • 186 guestrooms or units
  • 16 levels
  • 2 buildings
  • Conference rooms
  • Built in 1961
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: London Victoria Rail Station (1.6 km / 1 mi)
  • Metro station: Knightsbridge Underground Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Carlton Tower Jumeirah offers 186 air-conditioned accommodations with minibars and espresso makers. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Children's dressing gowns
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.

Chinoiserie – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 18 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid 19 Updates (Jumeirah)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 42 per person
  • Self-parking fee: GBP 55 per day
  • Valet parking fee: GBP 55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Jumeirah
  • Carlton Jumeirah Tower
  • Carlton Tower
  • Carlton Tower Jumeirah
  • Jumeirah Carlton
  • Jumeirah Carlton Tower
  • Jumeirah Carlton Tower Hotel
  • Jumeirah Carlton Tower Hotel London
  • Jumeirah Carlton Tower London
  • Jumeirah Carlton Hotel
  • Jumeirah Carlton London
  • Jumeirah Carlton Tower London, England
  • Jumeirah Carlton Tower
  • The Carlton Tower Jumeirah Hotel
  • The Carlton Tower Jumeirah London
  • The Carlton Tower Jumeirah Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

The Carlton Tower Jumeirah is listed in the 2011 Condé Nast Traveller Gold List of the world's best places to stay.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.