3 Dec 2021 by Mark
Dear Joshua, I'm sorry to hear that you did not enjoy your stay with us particularly the services and cleanliness. Your feedback was escalated and I can assure you that our management team looked into this matter and addressed accordingly. We would like to welcome you again soon to allow us the opportunity for an improved stay. Kind regards, Mark Hardy, The Cavendish London
11 Oct 2021 by Mark
Dear Kelly, Wow – what great feedback! Your comments have been shared with our team. I hope we will have the opportunity to welcome you again soon. Kind regards, Mark Hardy, The Cavendish London
9 Dec 2019 by Mark
Dear Guest, Thank you for your review score. We hope we will have the opportunity to welcome you again soon for an improved stay. Kind regards, Mark Hardy, The Cavendish London
3 Dec 2019 by Mark
Dear Guest, Thank you for your review score of 5 out of 5. I hope we will have the opportunity to welcome you again soon to the hotel and London. Kind regards, Mark Hardy, The Cavendish London
12 Nov 2019 by Mark
Dear Guest, Thank you for staying with us and your excellent review. We look forward to seeing you again soon on your next visit to our city and The Cavendish London. Kind regards, Mark Hardy, The Cavendish London
18 Oct 2019 by Mark
Dear Guest, Thank you for staying with us. We look forward to seeing you again soon on your next visit to our city and The Cavendish London. Kind regards, Mark Hardy, The Cavendish London
30 Sep 2019 by Mark
Dear Guest, Thank you for staying with us, we appreciate your wonderful feedback. We look forward to seeing you again soon on your next visit to our city and The Cavendish London. Kind regards, Mark Hardy, The Cavendish London
9 Sep 2019 by Mark
Dear Guest, Thank you for staying with us. We look forward to seeing you again soon on your next visit to our city and The Cavendish London. Kind regards, Mark Hardy, The Cavendish London
29 Jul 2019 by Mark
Dear Guest, Thanks for sending us your review. We look forward to your next visit to our hotel and thank you for choosing to stay with us. Kind regards, Mark Hardy, The Cavendish London
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a limo/town car service. WiFi and wired Internet are free in public spaces. There are 5 meeting rooms available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly The Cavendish London. For a fee, parking is available. This 4-star London hotel is smoke free.
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Valet parking (surcharge)
The Cavendish London offers 230 air-conditioned accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a English breakfast daily from 7 AM to 10:30 AM.
Mayfair Lounge and Grill – This fine-dining restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Late-night fare is available from 24-hour room service.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and Eurocard. Cash is not accepted.
For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Ascott Cares (Ascott Limited) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
