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4.1 out of 5

"Friendly and helpful staff, comfort and quiet hotel, just it takes 10 min walk to underground station, stuff for kitchen all included like (salt,peppe ... " More

By a verified traveller on Sat 18 Jan 2020

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Studio Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£90* Per night/room 16 Jul - 17 Jul

Executive Studio Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Deluxe Studio Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Cleveland Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Kensington Gardens. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available. This 3.5-star hotel has 30 rooms over 4 floors. Each room includes amenities such as free WiFi and a kitchenette.

  • Air-conditioned rooms with kitchenettes, LCD TVs and fridges
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the value of their stay and the location
  • Just a 5-minute walk from Kensington Gardens and 5 minutes on foot from Queensway

Cleveland Hotel ratings based on 67 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cleveland Hotel

Everyone (4) Couples (11) Business (2) Family (32) Friends (15) Other (2)
5 out of 5
Friendly and helpful staff, comfort and quiet hotel, just it takes 10 min walk to underground station, stuff for kitchen all included like (salt,pepper,spones,nifes even dish wash soap within),they have lift in hotel, laundry not included it takes 3 min walk.

Posted by on 18 Jan 2020

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Comment from Hotel Management

19 Jan 2020 by Ammy

We appreciate your feedback. Hope to welcome you soon :) Regards, Ammy.

5 out of 5

Great to have the small kitchen

I have stayed here a few times and like it. Nice quiet location yet close to places to eat and buy food. Room was lower ground floor so a bit dark. Stronger lighting would be nice Perfect if you are staying for a few days and dont always want to eat out. Great rates on ebookers means a family can stay for a reasonable amount

Posted by , from West Midlands England on 26 Nov 2016

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Comment from Hotel Management

17 Jan 2017 by Management

Thank you for your review. We are glad you liked your stay with us. We would be happy host you again. Please check our website as well, you might find better deal than on e-bookers or othjer OTA's. Kind regards,

5 out of 5

Home away from home

We were in London for a family trip to legoland and decided to spend some days sightseeing as well. Bayswater was a great location, with wonderful transport links. Lovely picturesque area, but best of all very friendly, helpful staff at The Cleveland. We highly recommend The Cleveland and look forward to staying there again in the future.

Posted by on 6 Jul 2014

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4 out of 5

Nice hotel in a good location

Nice hotel located near Bayswater. Room was on first floor, spotlessly clean and comfortable. There was a kitchenette area which we didnt use. Shower was powerful and always warm. Staff were very pleasant and helpful. We used Queensway tube station to get around which is 4-5 minutes walk away and with plenty of restaurants, shops etc. Only fault with the hotel is we could hear our neighbours both upstairs and around us. Whether it was just the fact they were early risers or thin walls we were awoken early each morning so wasn't ideal for a lie on. Maybe a room higher up would have been better. Wifi worked well all the time we used it. Other than that a very enjoyable stay.

Posted by on 7 May 2014

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4 out of 5

Good for a night

This was a good experience where everything was as expected and everything worked! The amenities of the 'kitchenette' were very good. I needed a quiet space and this fitted the bill. Staff were efficient. My recommendation would be based on needed a comfortable and clean place for the night. For other requirements, such as a closer proximity to a tube station or having public areas of a hotel then one would look elsewhere.

Posted by on 23 Aug 2013

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4 out of 5

Good Choice

We chose this hotel , based upon its value for money based upon a 4 star hotel in a convenient location. It more than lived up to our expectations. The only negative was our room was on the top floor , there was a lift for part of the way then stairs. Room was spotless , service excellent. The room was for 3 of us and the fold down sofa was easy to use and comfortable. The built in kitchenette was great. Very convenient for several tube stations and shops at Bayswater. Good Choice , would be happy to use again.

Posted by on 11 Apr 2013

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4 out of 5

Room With No View - but....still a treat

Last minute booking through e-Bookers - and what a find! 10 minute walk from Paddington station - apparently same distance from two Central line stations. Room was a good size, bathroom much bigger than the usual hotel bathroom, big double wardrobe - but it was what was behind the other door that was the real hidden gem. A kitchen! Well, kitchenette. Hob, microwave, sink. All perfectly clean and tidy. Staff were very helpful. I have already recommended this place to a friend. Very impressed and will definitely choose this hotel first next time I overnight in town. Having said that, I shall be lucky if it isn't full after this review! ;-)

Posted by on 22 Feb 2013

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4 out of 5

Good convenient hotel

Room was comfortable and location convenient - staff very helpful. A good location close to Bayswater and Paddington Tube stations . .

Posted by on 21 Dec 2011

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4 out of 5

Good Value for London Prices

My partner and I stayed at The Cleveland in December 2010 for a weekend break. The Cleveland was pretty central had good tube connections. We printed directions from google maps and it was very easily found. The hotel also has a lot of amenities near by! The room was smaller than expected but still cosy enough for two and the kitchenette was a great addition. Our visit came during the coldest spell last winter and we were looking forward to snuggling up in a nice warm room (our boiler had just broken at home!!) Unfortunately, the hotel's heating had also broken and we were left with a small heater to plug in to keep us warm!! Surprisingly this little machine really heated the room well so all was not lost! Helpful staff on reception pointed us in the right direction a couple of times and were always willing to help!

Posted by on 12 Aug 2011

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5 out of 5

Excellent Self-Catering Accommodation

3Tube stations in easy reach, frequent and excellent bus routes into city centre or if you prefered a nice pleasant stroll this could be done within minutes from the Hotel.This was our first trip self -catering and would use again with-out hesitation.

Posted by on 4 Nov 2010

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Property Features

Cleveland Hotel offers its guests tour or ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. The business-friendly Cleveland Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. This 3.5-star London hotel is smoke free.

  • 30 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (25.8 km / 16 mi)
  • Train station: London (QQP-Paddington Train Station) (0.7 km / 0.4 mi)
  • Metro station: Bayswater Underground Station (0.5 km / 0.3 mi)

Room Amenities

Cleveland Hotel offers 30 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. LCD televisions come with digital channels. Accommodation at this 3.5-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room kitchenette
  • LCD television
  • Digital channels
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 13 for adults and GBP 13 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cleveland Apartment London
  • Cleveland London
  • Cleveland Square London
  • Hotel Cleveland Square
  • The Cleveland Hotel London
  • The Cleveland London, England
  • Cleveland Hotel London
  • Cleveland London
  • Hotel The Cleveland London
  • London The Cleveland Hotel
  • Hotel The Cleveland
  • The Cleveland London
  • Cleveland Hotel
  • Cleveland
  • The Cleveland
  • Cleveland Hotel Hotel
  • Cleveland Hotel London
  • Cleveland Hotel Hotel London

You should know

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.