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"The use of the pool and sauna ; also very well situated " More

By a verified traveller on Wed 06 Nov 2019

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Executive Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at The Continental Hotel Heathrow. During your stay, you'll be close to Twickenham Stadium. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This 4-star hotel has 70 rooms over 4 floors. Each room includes amenities such as free WiFi and a sofa bed.

  • Air-conditioned rooms with sofa beds, flat-screen TVs and fridges
  • Free WiFi
  • Enjoy British cuisine while dining at Twentynine Restaurant
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with manicures and pedicures, detox wraps or facials at Essentia Spa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have great things to say about the comfortable guestrooms and the proximity to public transport
  • 10 minutes by car from Twickenham Stadium and 12 minutes from Hampton Court

The Continental Hotel Heathrow ratings based on 10 verified reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Continental Hotel Heathrow

Everyone (6) Family (2) Other (1)
4 out of 5
The use of the pool and sauna ; also very well situated

Posted by on 6 Nov 2019

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Comment from Hotel Management

10 Nov 2019 by General Manager, Continental Hotel Hounslow

Dear Guest, Thank you for staying with us and for taking the time to leave us a review. I am happy that you enjoyed your stay and I hope you will be back with us again, as our guest. We look forward to welcoming you.

3 out of 5
The hotel needs to be refurbished too many rusty objects. Swimming pool was very dirty. The sink in my hotel and the shower was very rusty. Needs to be inspected

Posted by on 12 Jul 2019

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Comment from Hotel Management

2 Aug 2019 by General Manager, Continental Hotel Hounslow

Dear Guest, Thank you for your stay with us and for sharing your feedback. We have looked into these concerns and have an upgrade plan, to be executed in the coming months. We hope you will give us another chance to offer you a flawless experience. We look forward to having you back as our guest again!

1 out of 5

Nice looking room but dusty and dirty.

I stayed two nights at this hotel. Jacuzzi wasn't working and they don't even inform you until you paid. The room was nice looking but it was filthy. Bed sheets wasn't changed which leaves me with a rash on my face the next morning. When I addressed this issue with the manager they didn't say anything or do anything to slap instead they kept making excuses. When you have a shower the door don't close you have to hold it close with one hand while trying to shower. Overall I will never stay here again as it was a horrible experience . 3 days now and the rash is still on my face. And yes it was due to the hotel as when I went to Boots pharmacy they told me it was a reaction due to dust mites.

Posted by , from london on 7 Aug 2017

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2 out of 5

Disappointing

Pros: Facilities such as swimming, gym, etc.
Cons: Cleanliness on everything must be improved.
The curtains and carpet were dusty. The taps were old type taps, wasting plenty of water.

Posted by , from UK on 3 Apr 2017

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2 out of 5

Convenient location

Very handy for Heathrow with Hounslow Central tube station steps away, however the other well know brand name hotels in the same street are a better option. Hotel room decoration looked nothing like pictured and the room was battered in appearance. Whilst nothing was technically broken in the room, everything from headboard to sink taps was bashed or bruised in some way. Comfortable bed though and lovely for plane spotting out the window with no plane noise.

Posted by , from Llanelli, UK on 4 Sep 2016

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4 out of 5

Great location at an unbeatable price!

I was upgraded to another room when the AC couldn't be turned off. Reception staff were very friendly and efficient in dealing with the problem. I was moved to another room without delay. Thank you so much. You are all doing a great job. Looking forward to my next visit soon.

Posted by on 3 Nov 2010

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5 out of 5
Siisti ja edullinen hotelli. Ystävällinen henkilökunta. Hotellissa uima-allas ja kuntosali. Muutaman minuutin kävely metroasemalle. Alue turvattoman oloinen ilta-aikaan.

Posted by , from Finland on 24 May 2018

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Comment from Hotel Management

21 Jun 2018 by Reservations

Thank you for taking the time to leave some feedback for us following your recent stay at The Continental Hotel. I am so pleased to read that your stay was an enjoyable one and we look forward to welcoming you back to The Continental Hotel in the not too distant future. With best wishes and kind regards.

2 out of 5

Hotel für Städtetripp einigermassen geeignet

Pros: Das Hotelteam war sehr hilfsbereit in allen belangen.
Cons: Eine Renovierung wäre von Nöten.
Location: 40 Minuten mit der Piccantilly Line entfernt vom Zentrum.
Der Save hat zwei Mal nacheinander nicht funktioniert und musste - verbunden mit einer Wartezeit - ausgetauscht werden. Toilette roch streng.

Posted by on 13 Nov 2017

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Comment from Hotel Management

30 Nov 2017 by Front Desk

Vielen Dank für Ihre Bewertung, hoffentlich beim nächsten Mal, wenn Sie bei uns bleiben, werden Sie die Verbesserungen sehen, die wir nach Ihrer Überprüfung machen möchten.

4 out of 5

Pientä oäivitystä odottava

Mukava hotelli, joka tarvitsee kuitenkin oientä päivittämistä pitääkseen ne mainostetut neljä tähteänsä.

Posted by on 29 Jul 2014

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2 out of 5

Fitnesszentrum/Hallenbad im eigenen Hotel

Das Hotel war eigentlich recht ordentlich. Am Abend um 18h als ich mit den Kindern (13+15 also jugendliche Personen und keine kleinen Kinder mehr) nach dem anstrengenden Tag in London noch mit ihnen ins hoteleigene Hallenbad wollte, durften wir nicht hinein gehen. Die Kinder hatten keinen Zutritt. Der Aufenthalt für Kinder ist beschränkt. Wir haben extra ein Hotel mit Hallenbad ausgesucht, damit wir nach dem Stadtaufenthalt noch schnell baden können. Ich fand es einerseits eine Frechheit, dass ich als erwachsene Person nicht mehr mit den Jugendlichen ins Hallenbad durfte. Einer Familie mit Jugendlichen würde ich es also nicht empfehlen!! D.R.

Posted by on 10 Jun 2013

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About the The Continental Hotel Heathrow

Location 29-31 Lampton Road, Hounslow, England TW3 1JA

Renovations + Closures

The following facilities or services will be unavailable from August 10 2020 to September 30 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Property Features

The Continental Hotel Heathrow offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A hot tub, a sauna, and a terrace are also featured at the business-friendly The Continental Hotel Heathrow. Parking is available for a fee. This 4-star Hounslow hotel is smoke free.

  • 70 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (8.8 km / 5.5 mi)
  • Train station: Hounslow Station (1.3 km / 0.8 mi)
  • Metro station: Hounslow Central Underground Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Continental Hotel Heathrow offers 70 forms of accommodation with a safe and coffee/tea makers. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:00 AM.

Twentynine Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Twentynine Bar – On-site cocktail bar. Open 24 hours. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site
  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Spa Services

Essentia Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.00 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines and the Safe Travels (WTTC - Global) sanitisation guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30.00 per accommodation, per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 13.50 per person (approximately)
  • Self-parking fee: GBP 15 per night
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Continental Hotel Hounslow
  • Continental Hounslow
  • The Continental Heathrow
  • The Continental Hotel Heathrow Hotel
  • The Continental Hotel Heathrow Hounslow
  • The Continental Hotel Heathrow Hotel Hounslow
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.