10 Nov 2019 by General Manager, Continental Hotel Hounslow
Dear Guest, Thank you for staying with us and for taking the time to leave us a review. I am happy that you enjoyed your stay and I hope you will be back with us again, as our guest. We look forward to welcoming you.
2 Aug 2019 by General Manager, Continental Hotel Hounslow
Dear Guest, Thank you for your stay with us and for sharing your feedback. We have looked into these concerns and have an upgrade plan, to be executed in the coming months. We hope you will give us another chance to offer you a flawless experience. We look forward to having you back as our guest again!
21 Jun 2018 by Reservations
Thank you for taking the time to leave some feedback for us following your recent stay at The Continental Hotel. I am so pleased to read that your stay was an enjoyable one and we look forward to welcoming you back to The Continental Hotel in the not too distant future. With best wishes and kind regards.
30 Nov 2017 by Front Desk
Vielen Dank für Ihre Bewertung, hoffentlich beim nächsten Mal, wenn Sie bei uns bleiben, werden Sie die Verbesserungen sehen, die wir nach Ihrer Überprüfung machen möchten.
The following facilities or services will be unavailable from August 10 2020 to September 30 2020 (dates subject to change):
The Continental Hotel Heathrow offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A hot tub, a sauna, and a terrace are also featured at the business-friendly The Continental Hotel Heathrow. Parking is available for a fee. This 4-star Hounslow hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
The Continental Hotel Heathrow offers 70 forms of accommodation with a safe and coffee/tea makers. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:00 AM.
Twentynine Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Twentynine Bar – On-site cocktail bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Essentia Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines and the Safe Travels (WTTC - Global) sanitisation guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.