10 Dec 2019 by Leandro Vittozzi
- Dear Mr/Ms Anonymous, Thank you for rating your last stay at The Kensington so highly. We appreciate your star rating of us and hope we have the pleasure of welcoming you back to the hotel soon. Warm regards, Leandro Vittozzi Guest Relations Executive
27 Nov 2019 by Leandro Vittozzi
Dear Mr/Ms Anonymous, Thank you for rating your last stay at The Kensington so highly, should there have been anything else we could have done to make your stay more comfortable please do reach out to us. We appreciate your feedback and hope we have the pleasure of welcoming you back to the hotel soon. Warm regards Leandro Vittozzi Guest Relations Supervisor
2 Apr 2019 by ms
Thank you very much for your rating. We thank you for your recommendation to our future guests and look forward to welcome you back next time you travel to London. Warm regards, Margaux Sposito Guest Relations Executive
30 Sep 2018 by Ms
Dear Gemma, Thank you very much for your wonderful comment. It was a delight to have you with us and to read that you had a lovely time at The Kensington. We hope to see you again very soon! Warm regards, Margaux Sposito Guest Relations Executive
5 Nov 2019 by Leandro Vittozzi
- Dear Mr/Ms Anonymous, Thank you for rating your last stay at The Kensington so highly. We are delighted that you enjoyed your stay, making our customers feeling at home is our pleasure and mission. We appreciate your rating of us and hope we have the pleasure of welcoming you back to the hotel soon. Warm regards, Leandro Vittozzi Guest Relations Executive
This property is closed from 22 March 2020 to 14 October 2020 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. WiFi is free in public spaces. There are 2 meeting rooms available. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury The Kensington Hotel. This 5-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
The Kensington Hotel offers 150 forms of accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Town House at Kensington – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The K Bar – On-site wine bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.