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4.3 out of 5

"Very well looked after and excellent service the rooms were very comfortable and clean " More

By a verified traveller on Sat 29 Sep 2018

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at The Kensington Hotel. During your stay, you're just a quick walk from Natural History Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. Built in 1870, this 5-star hotel has 150 rooms over 6 floors. Each room includes amenities such as free WiFi and a pillowtop bed.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and Smart TVs
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • English breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Natural History Museum and Victoria and Albert Museum

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£203* Per night/room 13 Mar - 14 Mar

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Kensington Hotel ratings based on 29 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Kensington Hotel

Everyone (13) Couples (6) Business (1) Family (4) Other (2) Friends (1)
4 out of 5

Posted by on 8 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Leandro Vittozzi

- Dear Mr/Ms Anonymous, Thank you for rating your last stay at The Kensington so highly. We appreciate your star rating of us and hope we have the pleasure of welcoming you back to the hotel soon. Warm regards, Leandro Vittozzi Guest Relations Executive

4 out of 5

Posted by on 24 Nov 2019

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Comment from Hotel Management

27 Nov 2019 by Leandro Vittozzi

Dear Mr/Ms Anonymous, Thank you for rating your last stay at The Kensington so highly, should there have been anything else we could have done to make your stay more comfortable please do reach out to us. We appreciate your feedback and hope we have the pleasure of welcoming you back to the hotel soon. Warm regards Leandro Vittozzi Guest Relations Supervisor

5 out of 5

Posted by on 28 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by ms

Thank you very much for your rating. We thank you for your recommendation to our future guests and look forward to welcome you back next time you travel to London. Warm regards, Margaux Sposito Guest Relations Executive

5 out of 5
Very well looked after and excellent service the rooms were very comfortable and clean

Posted by , from London on 29 Sep 2018

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Comment from Hotel Management

30 Sep 2018 by Ms

Dear Gemma, Thank you very much for your wonderful comment. It was a delight to have you with us and to read that you had a lovely time at The Kensington. We hope to see you again very soon! Warm regards, Margaux Sposito Guest Relations Executive

4 out of 5

Very nice place

Pros: Comfortable and quiet
Comfortable friendly and excellent location to stay Would stay here again in the fyture

Posted by , from u.k. on 22 Mar 2018

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3 out of 5

Weekend Away

When we arrived at the hotel we were politely greeted and our bags picked taken from us out the taxi. Reception staff very polite. We were put into a room that should of have a queen size bed, it wasn't even a double! I was assured this was a queen size bed even though I'm only 6ft 3 and my Legs were hanging off the end of the bed. With a complaint to reception the Manager done all she could to sort this. Although they had no availability for the first night. So this wasn't a great start to our weekend at which isn't exactly a cheap hotel The Manager managed to switch us to a different room for the second night which was must better. Verdict being :- Very disappointed for the first night the second night better.

Posted by on 2 Sep 2015

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4 out of 5

Family Trip

Well appointed helpful staff with nice touches. But be warned the rooms are very small.

Posted by on 20 Aug 2015

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4 out of 5

Great location

Super location, friendly staff. Small room. High price versus Regency Hotel across the road that has a pool. Price should include breakfast.

Posted by on 4 Aug 2015

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4 out of 5

Easter week-end

Great and friendly service from all staff, with particular good note to George - an outstanding waiter. Rooms comfortable though small. We'll come again! Thank you.

Posted by on 25 Apr 2014

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4 out of 5
Das Personal ist aeusserst hilfsbereit und professionell. Man fuehlt sich sehr wilkommen. Das Hotel ist wunderschoen, urgemuetlich und elegant, ganz ohne die sonst uebliche steife 5 Sterne Atmosphaere. Man hat allen Luxus und fuehlt sich dennoch ganz wie Zuhause. Ich werde auf jeden Fall sehr gern wieder kommen.

Posted by on 8 Oct 2019

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Comment from Hotel Management

5 Nov 2019 by Leandro Vittozzi

- Dear Mr/Ms Anonymous, Thank you for rating your last stay at The Kensington so highly. We are delighted that you enjoyed your stay, making our customers feeling at home is our pleasure and mission. We appreciate your rating of us and hope we have the pleasure of welcoming you back to the hotel soon. Warm regards, Leandro Vittozzi Guest Relations Executive

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. WiFi is free in public spaces. There are 2 meeting rooms available. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury The Kensington Hotel. This 5-star London hotel is smoke free.

  • 150 guestrooms or units
  • 6 levels
  • Built in 1870
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LGW-Gatwick) (56 km / 34.8 mi)
  • Train station: London West Brompton Station (1.4 km / 0.9 mi)
  • Metro station: South Kensington Underground Station (0.4 km / 0.2 mi)
  • Parking:

Room Amenities

The Kensington Hotel offers 150 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Town House at Kensington – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The K Bar – On-site wine bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 11 and GBP 30 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kensington
  • Kensington Hotel
  • Kensington Hotel London
  • The Kensington London, England
  • The Kensington Hotel Hotel
  • The Kensington Hotel London
  • The Kensington Hotel Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.