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4.7 out of 5

"Absolutely stunning hotel in every way. I do believe the staff could enhance the experience with more effort. " More

By a verified traveller on Mon 30 Jul 2018

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Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£238* Per night/room 18 Oct - 19 Oct

Marylebone Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite (Atrium Suite)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite (Marylebone Studio)

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Luxury Suite (Landmark Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The spacious rooms at The Landmark London get high marks from our customers. During your stay, you're just a quick walk from Madame Tussaud's Wax Museum. Features include free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1899, this 5-star hotel has 300 rooms over 6 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Free secured self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 10-minute walk of Madame Tussaud's Wax Museum and Baker Street

The Landmark London ratings based on 48 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Landmark London

Everyone (2) Couples (21) Business (3) Family (17) Other (3) Friends (2)
3 out of 5
Absolutely stunning hotel in every way. I do believe the staff could enhance the experience with more effort.

Posted by on 30 Jul 2018

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Comment from Hotel Management

7 Aug 2018 by Guest Relations Manager

Thank you for your feedback. We are looking forward in welcoming you back at The Landmark London.

5 out of 5
100% fantastic - from the moment we arrived to the moment we left - love the hotel and the friendly staff.......who can't do enough for you......see you in 2018.

Posted by , from Yorkshire on 13 Oct 2017

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4 out of 5

Great location, nice rooms, but a bit stuffy

The location is unbeatable, just in front of the Marylebone station. The hotel is beautiful, and has an awesome inner winter garden, and a lovely bar. Staff is wonderful. Our room and its bathroom were nice and big. My only reservation is that you can't open a window, and although I tried to set the air conditioning correctly, it was often somewhat hot and stuffy in our room, which meant I didn't sleep so well (a pity, since the bed was big and extremely comfortable).

Posted by on 19 May 2015

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5 out of 5

Business trip

Stayed in this hotel for a business trip and was very happy with the overall experience. Great location opposite Maryelbone station, which makes so many destinations close at hand. Beautiful hotel, rooms are fine but not spectacular. Beautiful central atrium too. Looking forward to staying again!!

Posted by on 7 Apr 2015

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4 out of 5

An experience

Enjoyed our stay Tracey was anazing and accommodating to our requirements very commendable service and always responded in a respectable manner, would have preferred breakfast included in the price that's my only criticism, and we were woken too early by room service as we didn't know to use the button. So woken unexpectedly. Outstanding experience and would recommend the hotel and would live to come again. Thank you Tracey for all help

Posted by on 15 Jan 2015

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5 out of 5

excellent combination style comfort

excellent combination of modern plus old fashioned class service.Staff very friendly and attentive.Give it 9/10 overall

Posted by on 8 Jul 2014

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5 out of 5

Wonderful weekend away

Hotel was fantastic , staff very helpful and welcoming couldn't do enough for you ,will definitely return.

Posted by on 1 Jul 2014

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5 out of 5

Fantastic!!!

Staff were so helpful and accommodating!! Hotel was beautiful and spotless. The room was comfortable and spacious. Wonderful hotel!!

Posted by on 25 Apr 2014

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5 out of 5

A Wonderful experience

The most stunning entrance - you really know you have walked into a very special place. The young man on reception was charming and professional, asking us about our journey and plans for the weekend (but not in an intrusive way). The HUGE Christmas tree was so beautiful and the real gingerbread house was a child's dream! Our room on the fifth floor was very comfortable with the best bed ever. We love to walk so the 40 minute walk to Oxford Street wasn't a problem. We will definitely stay there again.

Posted by on 23 Dec 2013

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5 out of 5

Great Location

Got a very warm welcome at the entrance,room very spacious and clean.Great location,easy access to the railwaystation and the staff very helpful.Bit disappointing factor is, wifi not free.Will defnitely come back.

Posted by on 30 May 2012

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Renovations + Closures

The following facilities or services will be unavailable from August 1 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Property Features

The Landmark London offers its guests an indoor pool, a kids' pool, a health club, and a spa tub. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business centre and a limo/town car service are available. A sauna, spa services, and tour or ticket assistance are also featured at the luxury The Landmark London. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star London hotel.

  • 1 building
  • 300 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1899
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (26.5 km / 16.5 mi)
  • Train station: London Paddington Station (1.3 km / 0.8 mi)
  • Metro station: Marylebone Underground Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Landmark London offers 300 forms of accommodation with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11 AM.

Winter Garden – This restaurant serves breakfast, brunch, lunch and dinner.

Great Central Bar & Resta – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.

Mirror Bar – On-site bar. Open selected days.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Each adult staying at the property must present valid photo identification at check-in.

Dining hours are currently limited to 7 AM-10:30 PM daily at Winter Garden. High Palms High Tea hours are 3-5:30 PM on Friday and 1:30-5:30 PM Saturday-Sunday. Other venues are closed until further notice.

Please note: Spa facilities are accessible only for 45-minute time slots; reservations are required

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 60.00 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

A swim cap is required for entry to the pool and spa tub.

Full-service spa hours are Monday-Sunday 7 AM-8 PM.

Pool hours for children ages 12 and younger are Monday-Sunday 9-10:30 AM and 3-4:30 PM. Last entry is 4 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on site
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 28 and GBP 34 for adults, and GBP 12 and GBP 12 for children (approximately)
  • Secured self-parking fee: GBP 12.50 per day
  • Rollaway bed fee: GBP 60.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Landmark Hotel
  • Landmark Hotel London
  • Landmark London
  • London Landmark
  • Landmark London Hotel
  • The Landmark London England
  • The Landmark London Hotel London
  • The Landmark Hotel London
  • The Landmark London Hotel
  • The Landmark London London
  • The Landmark London Hotel London

You should know

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

The property is a member of the Leading Hotels of the World and Historic Hotels of the World.

  • Green Tourism Programme
  • Sustainable Tourism Education Programme (STEP)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.