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4.6 out of 5

"You know when you arrive that you are there because of the scent of pomegranate noir. The refurbishment hasn't destroyed the style afforded by its 30s ... " More

By a verified traveller on Mon 18 Nov 2019

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Premium The Level Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£278* Per night/room 15 Aug - 16 Aug

The Level, Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Level Junior Suite (2+2)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Regent´s Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Level, Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

The Marylebone Suite (2+2)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at The Level at the Melia White House. During your stay, you'll be within walking distance of Regent Street. Free WiFi in public areas, 2 restaurants and 2 bars are available. Built in 1936, this 4-star hotel has 137 rooms. All rooms offer free WiFi and deep-soaking baths.

  • Air-conditioned rooms with deep-soaking baths, iPod docking stations and 24-hour room service
  • Free buffet breakfast offered
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests like the breakfast and bar
  • Just a 1-minute drive from Regent Street and 8 minutes from The British Museum

The Level at the Melia White House ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Level at the Melia White House

Everyone (3) Couples (1) Family (5)
5 out of 5
You know when you arrive that you are there because of the scent of pomegranate noir. The refurbishment hasn't destroyed the style afforded by its 30s architecture. The staff are very welcoming and manage to make this an excellent hotel for adult and younger visitors alike.

Posted by on 18 Nov 2019

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Comment from Hotel Management

19 Nov 2019 by Guest Experiece Team

Dear guest, Thank you very much for this fantastic review! We are delighted that your stay with us was highly satisfactory and that you found the newly refurbished areas of your liking. It has been a lovely pleasure to have you here and we keep looking forward to welcoming you back the next time your plans bring you back to London. Kind regards, Guest Experience Team

5 out of 5

Posted by on 20 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by Guest Experience Team

Dear guest, Thank you very much for sharing this magnificent review with other travellers. Kind regards, Guest Experience Team

4 out of 5
Die Zimmer sind relativ alt, die Level Lounge hingegen ist frisch renoviert. Farblich sehr schön. Auswahl an Speisen und Getränken toll.

Posted by on 12 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Guest Experience Team

Dear guest, Thank you very much for choosing Meliá White House and for taking the time to share this lovely review with other travellers. We are delighted to learn that your stay with us was overall satisfactory and that you found the Level experience to impress you the most! We would like to share with you that we are currently undergoing an interior refurbishment of our facilities -common areas and rooms, working to improve our guests' experience. All the comments we receive are of great importance and yours will certainly be taken into consideration. We are confident of the great results these changes will bring us and we hope to enjoy them with you in the future. We loved having you here and we keep looking forward to welcoming you back the next time your plans bring you back to London! Kind regards, Guest Experience Team

4 out of 5
Das Hotel ist sehr schön. Die Lage ist ok aber leider nicht an einer zentralen Subway Station, heißt wenn man in die Stadt will muss man entweder etwas laufen oder umsteigen. Der Level Bereich ist sehr schön. Frühstück ist toll. Der Check-In Prozess ist katastrophal organisiert. Danach wird man pseudo mässig freundlich zum Aufzug behandelt. Bei uns war es eine Dame die sehr arrogant rüber kam und einen von oben herab bedient hat. . Die Zimmer sind London-Typisch eng un leider sehr alt. Sie gehören renoviert.

Posted by on 30 Jul 2019

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Comment from Hotel Management

30 Jul 2019 by Guest Experience Team

Dear guest, First of all, receive our apologies for not being able to answer to your review in German on this occasion. Thank you very much for choosing Meliá White House and for taking the time to share your experience with other travellers. We are delighted to learn that your stay with us was overall satisfactory and that you found our Level Lounge and excellent breakfast to impress you the most. Our guests' complete satisfaction is our main priority and therefore, we really are sorry about the poor check-in experience suffered, which is definitely not in line with the high standards we are used to delivering. Likewise, we would like to extend our most sincere apology for the unwelcoming attention received from a member of a staff. This is definitely not the way we like to make our guests feel and we have proceeded to share these comments with the team in order to review them internally and establish the necessary measure to work on our weaknesses and improve our guests' experience. We loved having you here and we would love to have another opportunity to welcome you back and offer you this time the unique, pleasant and unforgettable experience we like delivering and you deserve. Kind regards, Guest Experience Team

3 out of 5

Posted by on 8 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by Guest Experience Team

Dear guest, Thank you very much for choosing Meliá White House and for taking the time to share your rating with other travellers. It has been a lovely pleasure to have you here with us and we would be delighted to welcome you back and offer you this time the unique, enjoyable and unforgettable Meliá experience we like delivering and you deserve. Kind regards. Guest Experience Team

5 out of 5
Hyvä sijainti.rauhallinen hotelli.erinomainen aamiainen.

Posted by on 23 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Guest Experience Team

Dear Minna, First of all, receive our apologies for not being able to answer to this lovely comment in Finnish. Thank you very much for choosing Meliá White House during your recent stay in London and for taking the time to share this magnificent review with us! It is delightful and rewarding for us to know that your stay here has been truly enjoyable. We are pleased to know that you made the most of our unbeatable location to explore the city and you loved our delicious breakfasts! It has been a real pleasure to have you here and we keep looking forward to welcoming you back very soon!! Kind regards, Guest Experience Team

5 out of 5

Pitkä viikonloppu

Hotelli on miljööltään upea 4 tähden hotelli. Olimme ottaneet tämän LEVEL palvelun jossa siis maksoimme tietyistä palveluista extraa...Sisäänkirjautuessamme ei siis näkynyt hotellin lupaamaa shampanja tarjoilua. Ruokailu illalla ns loungessa oli lähes ala arvoista. Ruoka oli liian pienissä astioissa esillä sekä se oli loppunut jo aikaa sitten vaikka ruokailuaikaa piti olla tunti jäljellä.Muuten hotelli ketju Melia on tasokas ja aamiaiset hyviä.

Posted by on 18 Mar 2016

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5 out of 5

Top Hotel an Toplage!

Wir waren gerade für 4 Nächte in diesem Hotel. Wir hatten eine Junior Suite, welche zwar nicht sehr gross aber ausreichend war. Der einzige Minuspunkt war das Bettsofa auf welchem unsere Kinder schliefen, dieses war wirklich nicht sehr komfortabel. Da dürften mal neue mit besserer Matraze angeschaft werden. Ansonsten waren wir sehr zufrieden, das Personal ist ausgesprochen nett und hilfsbereit. Das Frühstücksbuffet sehr reichhaltig und schmackhaft. Wir würden jederzeit wieder in dieses Hotel zurück kehren!

Posted by on 10 Mar 2016

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5 out of 5

Top Hotel an Top Lage

Wir waren gerade für 4 Nächte in diesem Hotel. Wir hatten eine Junior Suite, welche zwar nicht sehr gross aber ausreichend war. Der einzige Minuspunkt war das Bettsofa auf welchem unsere Kinder schliefen, dieses war wirklich nicht sehr komfortabel. Da dürften mal neue mit besserer Matraze angeschaft werden. Ansonsten waren wir sehr zufrieden, das Personal ist ausgesprochen nett und hilfsbereit. Das Frühstücksbuffet sehr reichhaltig und schmackhaft. Wir würden jederzeit wieder in dieses Hotel zurück kehren!

Posted by on 10 Mar 2016

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About the The Level at the Melia White House

Location Albany Street, Regents Park, London, England NW1 3UP

Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served. WiFi is free in public spaces. You'll find a business centre on site. A terrace, tour or ticket assistance, and a BBQ are also featured at the business-friendly The Level at the Melia White House. This 4-star London hotel is smoke free.

  • 137 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1936
  • Buffet breakfast (free)
  • Deli
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London (QQU-London Euston Train Station) (1 km / 0.6 mi)
  • Metro station: Great Portland Street Underground Station (0.2 km / 0.1 mi)

Room Amenities

The Level at the Melia White House offers 137 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep-soaking bath
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast. Additionally, a cooked-to-order breakfast is available daily for a fee.

Arado Bar – On-site fine-dining restaurant.

Sisha Lounge & Terrace – On-site cocktail bar. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Stay Safe with Meliá (Meliá)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: GBP 35 (1.3 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Level Meliá White House Hotel London
  • Level Meliá White House Hotel
  • Level Meliá White House London
  • Level Meliá White House
  • The Level at the Meliá White House
  • The Level at the Melia White House Hotel
  • The Level at the Melia White House London
  • The Level at the Melia White House Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.