96.0% Based on 2766 reviews TripAdvisor traveller rating 5 out of 5

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Hotel Description

Our customers tell us they enjoy The Montcalm London Marble Arch's good location. During your stay, you're just a quick walk from Oxford Street. You'll find features such as free WiFi in public areas and a free manager's reception, plus 2 restaurants. Built in 1789, this 5-star hotel has 143 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a Select Comfort bed in each room.

  • Air-conditioned rooms with Select Comfort beds, 24-hour room service and LCD TVs
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Sixtyone, a fine-dining restaurant that serves British cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to detox wraps, body treatments or body scrubs at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Oxford Street and Marble Arch

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£171 per night

Executive Double Room (Club)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Club Twin Room (Montcalm)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Executive Twin Room (Club)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Montcalm London Marble Arch ratings based on 8 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Montcalm London Marble Arch

Everyone (1) Couples (5) Business (1) Family (1)
5 out of 5

Great Hotel with amazing staff

Pros: location
Location: Oxford Street and Hyde Park are a 2 minute walk away
Stayed here just before new year. The location was great, close to Oxford Street and Hyde Park. We booked an executive room which was lovely. The executive lounge is a good base for a drink and snack, do not expect a full meal. There was plenty of alcoholic drinks and a wide selection of tea and coffee. After we checked out and got home my wife discovered she had left an item of clothing in our room. The staff tracked this down and posted it to us. I would highly recommend this hotel to anybody in terms of location, facilities and price. A special mention to all the staff who were polite, friendly and helpful.

Posted by , from Gloucester on 5 Jan 2018

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5 out of 5

Would definately come back!

We came here as a surprise for my husbands birthday, the staff were amazingly friendly and helpful. They upgraded our room and gave us a complimentary bottle of champagne, how lovely. Room was very nice, all the mod cons and bathrobes. Breakfast a la carte rather than hot buffet which is lovely Location couldnt be better

Posted by on 14 Oct 2013

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5 out of 5

Wondeful Stay at the Montcalm

From the very first moment when we were met at reception with warm, moist scented towels to the friendly, helpful assistance we received with our luggage as we left - the Montcalm was a delight. The staff was friendly and attentive, the facilities modern, designed with taste and very well kept-up and the location great (a two minute walk to Oxford Street and the Marble Arch tube station). The hotel also has a small, but very pleasant, spa with a jaccuzi, small pool and sauna rooms. After a long day of touring and shopping - it was a great way to unwind. Only thing I would suggest to somehow change is to have a bit more storage space in the rooms. But, overall - the Montcalm is definately a place I would be very, very happy to return to.

Posted by on 21 Jul 2013

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5 out of 5

Fantastic short break

Very good **************************************************************

Posted by on 21 Jun 2013

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5 out of 5

Ideal for short stay in London

Great location right at the end of Oxford Street at Marble Arch and Hyde Park, very accessible via tube. Hotel was GORGEOUS, so clean, staff were so friendly and willing to go above and beyond to improve your stay. Room was very well equipped. Can't recommend it highly enough, didn't want to leave!!

Posted by on 24 May 2013

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3 out of 5

Reasonable stay

It;s fine. Good location, no problems, really with the hotel, it's average. I'd recommend it, no problem - not as anything special, but just as somewhere central to stay. staff not really overly helpful: asked them to book me a taxi, they forgot to. rang ahead before stay and asked them to book me a michelin starred restaurant (or equivalent standard) for that evening and they said it would be 'impossible', so went online and booked one myself - in seconds - a bit lazy really for a hotel concierge!

Posted by on 30 Nov 2012

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2 out of 5

Not 5 star luxury

the room was average, the stiff towelling robes were torn and stained, the sheets were not changed for at least 4 days. sleep was almost impossible with stifling hot stuffy airless rooms (we set the room temp low and our preferences were constantly overridden centrally) there was constant door banging from a fire door in the corridor. there were bad smells in the room during the night, one night it was the smell of stale smoke, other nights it was a dirty trampy smell, the smells seemed to come and go randomly. they opened our personal mail. things would go missing from the room, not theft but room items like the bin, a pen, a pillow. we took a bottle of champagne to celebrate my birthday, but the environment was so un-special that we brought it home again to open in real luxury - at home!

Posted by on 9 Oct 2012

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5 out of 5

A recommander

Trés bien situé au centre de londres, on peut pratiquement tout faire à pied. Les chambres sont propres et spacieuses et trés confortables. Adresse retenue pour notre prochain sejour!

Posted by on 16 Jul 2013

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About the The Montcalm London Marble Arch

Location 2, Wallenberg Place, London, England W1H 7TN

Property Features

The Montcalm London Marble Arch offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. Public spaces have free WiFi and wired Internet. A business centre and a limo/town car service are available. A fitness centre, a sauna, and spa services are also featured at the luxury The Montcalm London Marble Arch. Parking is available for a fee. This Victorian London hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 1789
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (27.2 km / 16.9 mi)
  • Train station: London Marylebone Station (1.2 km / 0.8 mi)
  • Metro station: Marble Arch Underground Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Montcalm London Marble Arch offers 143 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

The hotel hosts a free manager's reception on selected days.

Sixtyone – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

The Crescent – This restaurant serves breakfast and lunch.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Steam room in spa
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 16

Special check-in instructions:

The nightly charge for a rollaway bed is for maximum 1 rollaway bed allowed for 1 child above 3 years old or 1 adult in room that can accommodate maximum 3 people (Park Lane Suites).

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 60 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 27 per person (approximately)
  • Self-parking fee: GBP 40 per day
  • Nearby parking fee: GBP 32 per 24 hours
  • Rollaway bed fee: GBP 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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