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The Pelham London - Starhotels Collezione

5-star property
15 Cromwell Place, South Kensington, London, England 020 3788 4841
Choose Dates
4.7 out of 5
Exceptional!
See all 7 ebookers Reviews

"Great location, pleasant staff, quirky and fun. What more can I say. The perfect Boutique Hotel. Right beside South Ken tube, V&A. Museum, Kings Road ... " More

By a verified traveller on Sat 28 Jul 2018

Points Of Interest

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Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£275* Per night/room 28 Apr - 29 Apr

King Suite (Suite Temptation)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Mews Suite (Suite Temptation)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of The Pelham London - Starhotels Collezione's great location. During your stay, you're just a quick walk from Natural History Museum. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.

  • Free WiFi
  • Enjoy Italian cuisine while dining at La Trattoria
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to public transport
  • Just a 3-minute walk from Natural History Museum and 4 minutes on foot from Victoria and Albert Museum

The Pelham London - Starhotels Collezione ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Pelham London - Starhotels Collezione

Everyone (5) Family (2)
5 out of 5

Perfect London getaway

Pros: Staff, Location, Comfort, Low Key,
Cons: Love it or hate it, it is what it is !! Boutique Hotel London defined !!
Location: South Ken - London at your doorstep without being in your face !!
Great location, pleasant staff, quirky and fun. What more can I say. The perfect Boutique Hotel. Right beside South Ken tube, V&A. Museum, Kings Road, Harrods etc. You either like these kind of places or you dont. Very low key and stylish without being stupidly flashy or ostentatious. Mellow and pleasant staff, well managed, and actually good value for what it is. Will definitely be back.

Posted by on 28 Jul 2018

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Comment from Hotel Management

31 Jul 2018 by lp

Dear Ebookers, Thank you for your lovely review, I am delighted to hear you enjoyed your stay with us, Best wishes, Luca Perletti Hotel Manager

5 out of 5
Everything perfect - lovely house and extremely friendly staff

Posted by on 25 Mar 2024

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Comment from Hotel Management

25 Mar 2024 by NConsigli

Dear Barbara,Thank you so much for your recent review.I am delighted to read that you loved everything about our gorgeous townhouse and I look forward to welcoming you back soon here at The Pelham hotel.Kindest regards,Niccolo ConsigliHotel Manager

3 out of 5

Posted by on 11 Sep 2023

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Comment from Hotel Management

14 Sep 2023 by N.Consigli

Dear Petra,Thank you so much for your feedback following your recent stay with us.I am disappointed to read that you didn't enjoy staying with us and please do reach out directly so we can discuss your experience in more details.Looking forward to welcome you again here at The Pelham hotel .Warmest regards,Niccolo ConsigliHotel Manager

5 out of 5
Kaunis kodikas hotelli maanalaisen vieressä. Erittäin ystävällinen ja hymyilevä henkilökunta. Kaunis huone (kaikki noin 50 erilaisia), hyvä sänky. Aamiaistarjoilu hyvä, tilaukset nopeasti. Ehdottomasti tähän hotelliin seuraavalla kerralla.😀

Posted by on 15 Feb 2019

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Comment from Hotel Management

18 Feb 2019 by lp

Dear Guest, thank you so much for your lovely comments, I am delighted to hear you enjoyed yor stay at The Pelham, Best wishes, Luca Perletti Hotel Manager

5 out of 5
TOLLE LAGE FÜR MUSEUM UND EINKAUFEN, MORGENESSEN UND PUB

Posted by on 7 Nov 2018

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Comment from Hotel Management

9 Nov 2018 by lp

Dear Guest, thank you so much for your comments, I am delighted to hear you enjoyed your stay with us. We look forward to welcome you back in the near future, Best wishes, Luca Perletti Hotel manager

5 out of 5

Sehr schönes, gediegenes Hotel

Hotel in unmittelbarer Nähe zur UBahn-Station South Kensington Schönes Quartier mit gemütlichen Restaurants und Pubs.

Posted by on 31 May 2017

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Comment from Hotel Management

27 Jun 2017 by LP

thank you so much! Al the best, Luca Perletti Hotel Manager

5 out of 5

Extraordinaire rapport qualité-prix !

Loin des chaînes d'hôtel, ambiance cosy et discrète, très classe pour un prix imbattable !

Posted by on 10 Oct 2016

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Comment from Hotel Management

12 Dec 2016 by lp

Dear guest, thank you very much for your comments, All the best, Luca Perletti Hotel Manager

About the The Pelham London - Starhotels Collezione

Location 15 Cromwell Place, South Kensington, London, England SW7 2LA

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 570 square feet (53 square metres) and includes conference space. A 24-hour fitness centre, a library, and tour or ticket assistance are also featured at the luxury The Pelham London - Starhotels Collezione. Smoking is allowed in designated areas at this Georgian London hotel.

  • 1 building
  • 52 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Conference rooms
  • 570 sq ft of conference space
  • 53 sq. m of conference space
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: West Brompton Underground Station (1.7 km / 1.1 mi)
  • Metro station: South Kensington Underground Station (0.1 km / 0.1 mi)

Room Amenities

The Pelham London - Starhotels Collezione offers 52 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.

La Trattoria – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 45.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 for adults and from GBP 12 for children
  • Rollaway bed fee: GBP 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pelham
  • Pelham Hotel London
  • Pelham London
  • Pelham Starhotels Collezione Hotel London
  • The Pelham Hotel London, England
  • Pelham Starhotels Collezione Hotel
  • Pelham Starhotels Collezione London
  • Pelham Starhotels Collezione
  • The Pelham Hotel
  • The Pelham Starhotels Collezione
  • The Pelham London - Starhotels Collezione Hotel
  • The Pelham London - Starhotels Collezione London
  • The Pelham London - Starhotels Collezione Hotel London

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.