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4.3 out of 5

"We thought that the hotel was comfortable, smart and fairly modern, very friendly and welcoming staff. We had everything in our room that we needed an ... " More

By a verified traveller on Tue 18 Feb 2020

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Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£145* Per night/room 29 Aug - 30 Aug

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us they can't get enough of The Piccadilly London West End's great location. During your stay, you're just a quick walk from Piccadilly Circus. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Leicester Square and 4 minutes on foot from Piccadilly Circus

The Piccadilly London West End ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Piccadilly London West End

Everyone (9) Couples (9) Business (3) Family (2) Other (1)
4 out of 5
We thought that the hotel was comfortable, smart and fairly modern, very friendly and welcoming staff. We had everything in our room that we needed and it was very clean and comfortable. However we were a little bit disappointed with the choices on the dinner menu, there needs to be more options, maybe a roast etc, but the breakfast menu was outstanding.

Posted by on 18 Feb 2020

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Comment from Hotel Management

3 Mar 2020 by Gurdeep

Dear Guest, Thank you ever so much for your complimenting review following your recent stay with us at The Piccadilly London West End. It gives us great pleasure to read that you had a memorable experience with us. The entire team have received your feedback. This warm comment certainly serves as a wonderful motivator for us all to continue striving for service excellence. Kind Regards,

5 out of 5

Posted by on 28 Nov 2019

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Comment from Hotel Management

2 Jan 2020 by Gurdeep

Dear Guest, Thank you for choosing to stay at The Piccadilly London West End and for sharing such a wonderful feedback. We are glad to know that our facilities and services met expectations. We are very proud of our team here at The Piccadilly London West End and we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to measure how our guests perceive our services and facilities. We look forward to welcoming you back at The Piccadilly London West End in the near future! Kind Regards,

5 out of 5
Exemplary service. The staff really make this hotel. Nothing is too much trouble. I booked for my parents for my father's birthday and without asking they added extra elements to their stay and made their experience truly special. The hotel itself is impeccabley clean as well as comfortable and in a grat location for all the theatres. 10/10

Posted by on 13 Feb 2019

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Comment from Hotel Management

18 Feb 2019 by Valent F

Dear Esteemed Guest, Thank you for sharing your valuable feedback. It was a real pleasure for us to make you father's birthday a special one and we are glad to know see our efforts being commended. We hope to welcome you back on the next special occasion. Warm Regards Valent Fernandes

5 out of 5
Convenient location for foods and shopping. Good hotel and all the staff are very helpful

Posted by , from Kl on 24 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Valent F

Dear Les, It was a pleasure to have you with us at the Piccadilly London West End. We thank your for sparing your time and sharing your valuable feedback with us and we hope to have the pleasure to welcome you back in the nearest future. Kind Regards Valent Fernandes

5 out of 5

Excellent staff and thoughtful room preparation.

Cons: Room was facing directly on to the road and therefore was slightly noisy but I guess this is expected given the location of the hotel.
Very thoughtful experience. mentioned in passing it was for a birthday surprise and the hotel team thoughtfully provided a slice of cake, chocolate gift box and rose petals in the bedroom without me asking or even expecting it. Would definitely stay here again based on this experience

Posted by on 26 Feb 2018

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4 out of 5

Nice hotel, great location

Right in the middle of theatre land and opposite China town. 5minute walk to Leicester Square and Piccadilly Circus. Room was small but very clean. Lovely shower. Complimentary fruit and still and sparkling water in room. Glass of prosecco on arrival in reception.

Posted by , from Southampton, UK on 6 Jan 2018

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5 out of 5

Best hotel we had stayed ever

We are celebrating our anniversary. They upgrade our room and make some special decoration for us. The room is extremely comfortable and the staffs are really nice. The location is just across Chinatown and within walking distance from all places. Really glad for our choice to stay here.!

Posted by , from cornwall on 25 Apr 2017

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5 out of 5

More like a five star hotel

Welcomed at check with a glass of bubbly. Room quite small but its packed with all the little extras of a five star. Bathroom with illuminated magnifying mirror, bathrobes, slippers & Elemis toiletries. Bed very comfy, large HD Flatscreen TV, Coffee machine, complimentary water & fruit. You even get a mobile internet phone to make free calls. You take it with you when you are out, great finding places around London with google maps. Staff were exceptional and would highly recommend with hotel.

Posted by on 19 Apr 2016

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4 out of 5

Bank holiday trip

We have previously Stayed at this hotel 4 times, choosing it for it central location which suits our needs and enjoyment, we found the newly refurbished rooms and hotel very smart. The staff we're very well mannered, polite and helpful, we will return. You should explore the Internet for value for money through various operators, going direct isn't necessary the cheapest option.

Posted by on 2 Sep 2015

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4 out of 5

Great location

The room was small but very clean and beautifully decorated. The hotel is 5 minutes from China Town, 5 minutes from Soho, 5 minutes from Leicester Sq. There was very little noise from outside so I had a good nights sleep

Posted by on 22 Sep 2013

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About the The Piccadilly London West End

Location 65-73 Shaftesbury Avenue, London, England W1D 6EX

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi and wired Internet are free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury The Piccadilly London West End. This 5-star London guest house is smoke free.

  • 67 guestrooms or units
  • 5 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Tottenham Court Road Station (0.6 km / 0.4 mi)
  • Metro station: Piccadilly Circus Underground Station (0.3 km / 0.2 mi)

Room Amenities

The Piccadilly London West End offers 67 accommodations with DVD players and a safe. Beds feature premium bedding. 20-inch Plasma televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 9:30 AM.

The Piccadilly London West End has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the guest house include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast and through room service.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.95 per person (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western London Piccadilly
  • Best Western Piccadilly
  • Best Western Piccadilly London
  • Best Western Premier Piccadilly
  • Best Western Premier Piccadilly London
  • Best Western Premier Shaftesbury Piccadilly
  • Best Western Premier Shaftesbury Piccadilly Hotel
  • Best Western Premier Shaftesbury Piccadilly Hotel London
  • Best Western Shaftesbury Piccadilly
  • Piccadilly Best Western
  • Shaftesbury Premier London Piccadilly Hotel London
  • Shaftesbury Premier London Piccadilly Hotel
  • Shaftesbury Premier London Piccadilly London
  • Shaftesbury Premier London Piccadilly
  • Piccadilly London West End Hotel London
  • Piccadilly London West End Hotel
  • Piccadilly London West End London
  • Piccadilly London West End
  • The Piccadilly London West End England
  • Piccadilly London West End House London
  • Piccadilly London West End House
  • The Shaftesbury Premier London Piccadilly
  • Best Western Premier Shaftesbury London Piccadilly
  • Piccadilly London West End Guesthouse London
  • Piccadilly London West End Guesthouse
  • The Piccadilly London West End England
  • Piccadilly End Guesthouse
  • Piccadilly End
  • The Piccadilly London West End London
  • The Piccadilly London West End Guesthouse
  • The Piccadilly London West End Guesthouse London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.