5 May 2022 by Reception Team
Dear Lynne, I am pleased to see the amazing score you have rated us! FANTASTIC. Thank you for taking the time to share this. I am thrilled to learn that you had such a great time with us. I hope we will have the opportunity to welcome you back soon. Kind regards, Patricia
25 Sep 2021 by Laura
Dear Peter, Thank you for taking your time to leave a review at The Resident Covent Garden. I am disappointed to hear that the room hasn't been serviced during your stay, our goal is to make your stay as much comfortable as we can. I am sorry if this was not the idea or impression you got while staying with us. All amenities can be requested from reception and we are happy to place it in the room daily as well. Thank you once again for your feedback and we hope that you will give us another chance should you plan your next trip to London. Kind regards, Laura Reception Team
2 Sep 2021 by Susana
Dear Joseph Thank you for the positive feedback, we really appreciate it. It means a lot to us to see that you had a great experience, your room was lovely and that you thought staff was great. I will be passing your comments to the rest of my colleagues who will be very happy to hear so positive feedback about them. We are so centric that we are spoil for choice. Everything you need is at stones throw. Looking forward to welcoming you back at the Resident. for an another amazing stay. Kind regards, Susana, Night Receptionist
27 Aug 2020 by Reception Team
Dear CJ, Thank you very much for your positive review! We are delighted to learn you have a great time with us! The team really appreciate you mentioned them as our aim is to ensure an excellent customer service. Really looking forward to seeing you back, Warmly, Eva. Reception team.
25 Nov 2019 by Reception Team
Dear Anonymous, We appreciate the time and the effort that you have dedicated to providing your value feedback for our hotel and for the high rating. Looking forward welcoming you back soon. Warm regards, Marina Reception Team
4 Sep 2019 by Bettina Lindgreen
Good morning, Thank you kindly for the 5/5 score. I am pleased to know that you had a great stay with us. I hope to see you soon. Kind regards, Bettina
16 Mar 2020 by Bettina
Wow, thank you very much for your 5* review. So pleased to read that you found the location handy and the staff very helpful. We hope to welcoming you back soon. Kind regards, Bettina
9 Feb 2020 by Reception Team
Dear guest, Thank you very much for your words. We are delighted you like our quiet rooms and the location of our property. We are walking distance from many main attractions in London and surrounded of hundred restaurants and bars. It would be a pleasure to welcoming you back in the future. Warmly, Eva. Reception team.
2 Feb 2020 by Reception Team
Cher guest, Nous voudrions vous remercier pour avoir trouvé le temps de nous laissser une petite review de votre expérience dans notre hôtel. Nous sommes heureux que vous avez apprécié l'emplacement de l'hôtel ainsi que que vous avez bien dormi en raison de la commodité des matelas. Nous espérons vous revoir bientôt, Meilleures salutations, Nina
15 Oct 2019 by MB
Dear Anonymous, We appreciate the time and the effort that you have dedicated to providing your value feedback for our hotel. Our staff will definitely be happy to read what you wrote. The hotel has just opened on the 4th of February and it is brand new. The location is indeed perfect as we are in the heart of London and most of the main attractions are walking distance from us. We look forward to hosting you again soon for another fantastic experience. Kind regards, Marina Reception Team
As a guest of The Resident Covent Garden, you'll find tour or ticket assistance, a garden, and concierge services. Public spaces have free WiFi. The business-friendly The Resident Covent Garden also features a front desk safe and a lift. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
The Resident Covent Garden offers 57 air-conditioned accommodations with espresso makers and a safe. Accommodation at this 4-star hotel has kitchenettes with fridges and microwaves. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).