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4.2 out of 5

"I thought the staff were really helpful, friendly and efficient. The hotel was very beautiful and luxurious. The cleanliness was also excellent. Howev ... " More

By a verified traveller on Thu 04 Nov 2021

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Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£697* Per night/room 15 Jun - 16 Jun

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (The Green Park)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite (The Piccadilly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The Ritz London's great location gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Circus. Free WiFi in public areas, a restaurant and a gym are available. Built in 1906, this 5-star hotel has 136 rooms over 7 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned accommodations with 24-hour room service, flat-screen TVs and DVD players
  • Free WiFi
  • Enjoy a meal at the café or drinks at the cocktail bar
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the overall condition of the property
  • Within a 10-minute walk of Piccadilly Circus and Buckingham Palace

The Ritz London ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Ritz London

Everyone (9) Couples (5) Family (2) Friends (1)
5 out of 5
I thought the staff were really helpful, friendly and efficient. The hotel was very beautiful and luxurious. The cleanliness was also excellent. However there was a couple of things that I was disappointed by one was I ordered half a bottle of bollinger champagne to be sent up to my room which was on the menu and the night waiter said it wasn’t on there . Another thing that disappointed me was that I ordered breakfast room service and two items were missing which were croissants and hash browns. They sent them up quickly once I informed them of the missing food, I wanted to eat them at the same time. Overall though I had a fantastic time and was treated like royalty. It was the best hotel I have ever stayed in.

Posted by on 4 Nov 2021

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2 out of 5

Posted by on 24 Mar 2019

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1 out of 5

Posted by on 30 Nov 2018

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1 out of 5
Pros: Nothing !
Cons: Everything !
Terrible. The fire alarm went off at 9-30 on Sunday morning. There was a problem with the system but we had an ear splitting morning. Went down to the bar for a drink and were turned away as we were 3 minutes too early. We had booked for Sunday lunch and dressed smart casual. We could not go into the dining room as my husband was not wearing a jacket and tie ! There was no apologies for any of what happened. We had paid £600 for our room which had no coffe making facilities. We will never ever go back

Posted by on 5 Mar 2018

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5 out of 5

Mums birthday

Pros: Class, quintessentially British, nowhere like it.
Location: Perfect location, nearby to everything
From the moment we checked in we were greeted and treated in such a wonderful way, we were upgraded, complimentary champagne and nibbles and made to feel really special, the afternoon tea was beautiful, so filling, the detail of everything is just perfect, a big thank you to Michael on concierge who knew a friend of mine and did his upmost to get us the best, we a truly grateful to you.

Posted by , from plymouth on 28 Sep 2017

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5 out of 5

Lives up to expectations

We chose the Ritz as a once in a lifetime experience but it was so good the experience will be repeated. The staff make you feel special.

Posted by on 18 Mar 2017

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5 out of 5

Lovely Hotel & great staff....!

Fabulous! & they even left a small birthday cake in the room for my partner... Lovely!

Posted by on 19 Sep 2015

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5 out of 5

Wonderful

We had an amazing time at the Ritz. Would highly recommend it.

Posted by on 21 Dec 2014

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5 out of 5

The Ritz fantastic but...

While signing into the hotel and in front of my wife I was offered an upgrade of the room for more money. I found it embaressing to say no as it was a special treat for her. This should not have happened or it should have been done descretely. Be warned its hard to find a bottle of wine on the wine list for less than £100. Having said this the stay was fantastic and I will go again. RWD

Posted by on 4 Feb 2014

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5 out of 5

Bridal Shopping for mother and daughter

Truly wonderful. Our appointed room was close to building works, we had to be moved and were upgraded to a beautiful room which made our stay simply magical. So much style, pomp and ceremony just the best experience for such a precious shopping trip. Staff were perfect, helpful and could not be faulted in any way. Breakfast was equally magical and delicious with perfect service.

Posted by on 6 Dec 2012

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a limo/town car service are available. WiFi is free in public spaces. A fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury The Ritz London. Smoking is allowed in designated areas at this 5-star London hotel.

  • 1 building
  • 136 guestrooms or units
  • 7 levels
  • Built in 1906
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Tottenham Court Road Station (1.5 km / 0.9 mi)
  • Metro station: Green Park Underground Station (0.1 km / 0.1 mi)

Room Amenities

The Ritz London offers 136 accommodations with DVD players and minibars. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 10:30 AM and at the weekend from 8:00 AM to 10:30 AM.

The Palm Court – On-site café. Reservations are required.

The Ritz Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). 1-star Michelin rating. Reservations are required. Open daily.

The Rivoli Bar – On-site cocktail bar. Reservations are required. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 115.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Debit cards
  • Online penalty collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 53 for adults and GBP 43 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 115.0 per night
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Ritz
  • Ritz Hotel
  • Ritz Hotel London
  • Ritz London
  • Ritz London Hotel
  • Ritz
  • The Ritz London Hotel London
  • The Ritz Hotel London
  • The Ritz London England
  • London Ritz-Carlton
  • The Ritz London Hotel
  • The Ritz London London
  • The Ritz London Hotel London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

The Ritz London is listed in the 2021 Travel + Leisure 500.

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.