"excellent hotel on every aspect staff nothing was to much trouble the hotel excellent bedrooms and so clean food was excellent both breakfast and dinn ... " More
17 Dec 2019 by The Royal Horseguards Hotel
Hello. Thank you for the rating. We greatly look forward to welcoming you back to our cosmopolitan capital and historic hotel for another superb stay!
15 Apr 2019 by The Royal Horseguards Hotel
Thank you for your feedback. We are sorry to know that we did not live up to our usual 5* standards. However, we do look forward to welcoming you back for a much more improved future visit.
3 Feb 2019 by The Royal Horseguards Hotel
Thank you for the recommendation and 5 star review! We always strive to deliver the best experience for our guests and I am pleased that you found our staff welcoming and courteous. Indeed we are privileged to be situated in the heart of the London alongside the River Thames on Victoria Embankment in a quiet spot yet only a short walk away from the hustle and bustle of Soho, Trafalgar Square and much more. We greatly look forward to spoiling you on your next stay!
12 Mar 2018 by The Royal Horseguards Hotel
Hello and thank you for your review. I am so sorry to know that we have not lived up to your expectations. I have addressed all your comments that you mentioned with my relevant teams,including our Bar Manager so that we may investigate and further improve on our standards and service. However I appreciate that this does not make up for the disappointment and inconvenience caused. Thank you once again for your feedback and we hope to welcome you back in the near future to showcase our true world class standards.
29 Nov 2017 by The Royal Horseguards Hotel
Hello and thank you for the recommendation. Our superb hospitable team will be so happy to know that you had a great stay in our company!
21 Jul 2017 by The Royal Horseguards Hotel
Hello and thank you for your comments. From the onset please accept my sincere apologies for firstly the inconvenience of the evacuation so early and then for the lack of empathy from the team. As you can imagine it was an extremely stressful time, however this is no excuse and we truly are sorry. I do hope that we have the opportunity to welcome you back for a better stay.
19 Dec 2019 by The Royal Horseguards Hotel
Thanks for the 5* review! It's great knowing that you had a lovely time with us. It would be a pleasure to host you for another enjoyable time to our regal hotel!
2 Dec 2019 by The Royal Horseguards Hotel
Hello and thank you for your review. We pride ourselves on our superior levels of service and facilities so it is very disheartening to know that you had a disappointing visit with us. On your next visit please do let us know if you are experiencing any issues and we do our utmost to rectify the problem and ensure you have a truly 5 star stay.It is however, great to know that you found my team helpful and attentive and that you enjoyed our Victoria Embankment location.We do hope that you will return for a far better future visit.
11 Nov 2019 by The Royal Horseguards Hotel
Hello and thank you for your rating. It was our absolute pleasure looking after you on this visit and we very much look forward to welcoming you back for another amazing stay!
9 Sep 2019 by The Royal Horseguards Hotel
Thank you for taking the time to review and rate your recent stay with us. I am glad that you found our location useful. We are very centrally located in the heart of the city alongside the iconic River Thames and only a stone’s throw away from London’s many attractions. We look forward to welcoming back for another unforgettable stay in the near future!
This property is closed from 29 March 2020 to 21 June 2020 (dates subject to change).
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. A fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury The Royal Horseguards. Parking is available for a fee. This 5-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
The Royal Horseguards offers 282 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets. 49-inch Plasma televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily.
The Royal Horseguards has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
