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5.0 out of 5

"Fantastic service from all the staff. Brilliant location for a weekend in London’s West End " More

By a verified traveller on Mon 08 Oct 2018

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Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Richmond)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of The Soho Hotel, Firmdale Hotels's great location. During your stay, you're just a quick walk from Oxford Street. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant. Built in 2004, this 5-star hotel has 96 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with deep-soaking bathtubs, iPod docking stations and 24-hour room service
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with facials, body treatments or aromatherapy at Temple Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the location and the helpful staff
  • Steps from Oxford Street and 7 minutes on foot from Piccadilly
  • Train station pick-up shuttle service available for a fee

The Soho Hotel, Firmdale Hotels ratings based on 8 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Soho Hotel, Firmdale Hotels

Everyone (5) Couples (1) Friends (1)
5 out of 5
Fantastic service from all the staff. Brilliant location for a weekend in London’s West End

Posted by , from London on 8 Oct 2018

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5 out of 5
Outstanting experience, large rooms, great food, very central location, super friendly staff.

Posted by on 14 May 2018

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5 out of 5

2nd Stay in Soho Hotel

Another fantastic stay in the hotel. I just loe this place. Again, it may seem expensive but absolutely worth every penny. I'll be back

Posted by on 22 Dec 2014

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5 out of 5

Best London trip yet

My friend and I stayed 2 nights at this hotel whilst down for the Kate Bush concert. Initially I thought it was a tad expensive but the service, quality and location are second to none. I am already planning to take my wife to this hotel for a couple of nights in October. well done all at the Soho Hotel.

Posted by on 8 Sep 2014

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5 out of 5
Magnifique hôtel ! Belle deco. Personnel adorable, chambres confortables

Posted by , from Genève on 25 Mar 2019

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5 out of 5

Brigitte aus Zürich

Pros: Es ist zwar ein Designer-Hotel, hat aber trotzdem nichts kaltes, es ist edel und trotzdem gemütlich und warm.
Location: Mitten im Zentrum von London
Unser Aufenthalt im The Soho war Toll! Die Zentrale Lage, die Excellente Küche, das nette Personal und die warme Atmosphäre hat uns sehr gefallen. Es war einfach nur schön,

Posted by , from Zürich on 22 Oct 2017

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5 out of 5

Auschecken fiel schwer!

Pros: Alles 100%ig!
Location: Es liegt mitten in Soho, im Bezirk Westminster.
In diesem Hotel fehlte es an Nichts! Wunderschönes Zimmer mit Blick über die Dächer von London, großartiges individuelles Frühstück, Restaurant perfekt, Service herausragend. Wir waren bereits 10 mal in London, dies war für uns der beste Aufenthalt! Wir freuen uns schon auf unseren nächsten Besuch in diesem Hotel!

Posted by on 2 Apr 2017

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5 out of 5

Mon Hotel préféré à Londres.

Second séjour dans cet Hotel très charmant. Ma préférence va à la chambre Deluxe terrasse, mais la Deluxe est très bien également. Personnel attentif et agréable sans obséquiosité. J'y retournerai !

Posted by , from Paris on 1 Dec 2016

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About the The Soho Hotel, Firmdale Hotels

Location 4 Richmond Mews, London, England W1D 3DH

Renovations + Closures

This property is closed from 31 December 2020 to 31 May 2021 (dates subject to change).

Property Features

The Soho Hotel, Firmdale Hotels offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a library, and tour or ticket assistance are also featured at the luxury The Soho Hotel, Firmdale Hotels. Parking is available for a fee. This 5-star London hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 6 levels
  • 775 sq ft of conference space
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (27.9 km / 17.3 mi)
  • Train station: London Charing Cross Station (1.5 km / 0.9 mi)
  • Metro station: Tottenham Court Road Underground Station (0.6 km / 0.4 mi)
  • Property shuttles: Train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

The Soho Hotel, Firmdale Hotels offers 96 forms of accommodation with iPod docking stations and DVD players. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include minibars and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep-soaking tub
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.

Refuel – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

Temple Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 66.0 per night.
  • Cots (infant beds) are available for GBP 66.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 27 per person (approximately)
  • Valet parking fee: GBP 55 per day
  • Nearby parking fee: GBP 55 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 66.0 per night
  • Rollaway bed fee: GBP 66.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Soho
  • Soho Hotel
  • The Soho Hotel London, England
  • Soho Hotel London
  • Soho Hotel Firmdale Hotels
  • Hotel Firmdale Hotels
  • Soho Firmdale Hotels
  • Firmdale Hotels
  • The Soho Hotel
  • The Soho Hotel, Firmdale Hotels Hotel
  • The Soho Hotel, Firmdale Hotels London
  • The Soho Hotel, Firmdale Hotels Hotel London

You should know

  • The Soho Hotel, Firmdale Hotels offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.