"Great location for the theatre we were visiting in the evening and close to the underground at charing cross. Clean hotel, friendly staff - couldnt f ... " More
4 Jul 2023 by Guest Experience Agent
Dear Christopher,Thank you for your kind review! We're pleased to hear that our hotel's location worked out perfectly for your theatre visit in the evening. Being close to the Charing Cross underground station does indeed offer great convenience for exploring the city.It's fantastic to know that you found our hotel clean and that our staff was friendly. We always strive to provide a welcoming and helpful atmosphere for our guests.We appreciate your positive feedback, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to enhance your experience, please don't hesitate to reach out.Kind regards,Shreya
8 Apr 2023 by Jessica
Dear Paul,We understand that your check-in experience sets the tone for your entire stay, and we regret that we fell short of your expectations. We take your feedback seriously and will be taking steps to ensure that we improve our check-in process.We hope that you will give us another chance to provide you with the high-quality service that you deserve.Kind Regards,
16 Mar 2023 by Guest Services
Dear Emil.Thank you very much for your kind words. We hope we have the pleasure to welcome you again at Strand Palace next time your travels lead up to London.Kind regards
16 Apr 2023 by Guest Services
Dear Severin,Thank you for taking your time to leave us a review of your recent stay with us. We hope we are able to welcome you back at Strand Palace in the future.Sincerely,Guest Services
13 Aug 2022 by Antoine
Dear Toni, Thank you for staying at the Strand Palace Hotel and your time to leave a review. I do hope to have the pleasure of welcoming you back again very soon. Kind regards, Antoine Duty Manager
18 Apr 2022 by Alessia
Dear Adam, Thank you for sharing your lovely feedback following your recent visit at the Strand Palace. I am delighted to read that you had such an amazing experience in our company. Thank you for your time and we are looking forward to your next visit! Best regards,
26 Dec 2021 by EnrikaL
Dear Garrad, Thank you for taking the time to leave us this feedback and for staying with us at Strand Palace. We appreciate all our guests’ feedback and will endeavour to make any changes that improve our guests’ experiences wherever possible. We hope to be able to welcome you back to stay with us in the near future. Kind regards, Enrika Lobo Duty Manager
8 Sep 2021 by Vanessa
Dear Stuart, Thank you for your great feedback on ebookers. I am pleased to read that you had a pleasant stay with us in the heart of London and hope that we can welcome you back in the future. Kind regards, Vanessa
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, vending machine, and multilingual staff are also featured at the eco-certified Strand Palace Hotel. A complete renovation of Strand Palace Hotel was completed in December 2020. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Strand Palace Hotel offers 788 air-conditioned accommodations with laptop-compatible safes and free newspapers. LCD televisions come with premium cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Haxells Restaurant & Bar – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Gin Palace – On-site bar. Open selected days.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
