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- All rooms offer 24-hour room service, LCD TVs and coffee/tea makers
- Free WiFi
- Enjoy a bite to eat at Sacred, a Cafe that serves British cuisine
- Full breakfast served daily for a fee
- Services include dry cleaning/laundry, concierge services and tour or ticket assistance
- On-site recreation includes a fitness centre
- Guests speak favourably about the proximity to public transport and the local sightseeing
- Steps from Covent Garden Market and 14 minutes on foot from Piccadilly Circus
The Strand Palace Hotel ratings based on 285 verified reviews
Guest reviews for The Strand Palace Hotel
17 Mar 2019 by Guest Relations Manager
Dear Guest, I do apologise that you did not have the stay that you had hoped for whilst staying with us. We are currently in the process of a complete Hotel refurbishment so I hope we can welcome you back for a more enjoyable experience once the works are completed. Kind Regards Holly
8 Feb 2019 by Guest Relations Manager
Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly
dated hotel currently being renovated
19 Aug 2018 by Patrick
Dear Guest I am sorry to read you were disappointed with the view from the room during this stay. We are currently in the process of a long-term strategic improvement plan for our Hotel and we are paying a great deal of attention to enhancing the existing rooms, aesthetically, technologically and physically. As part of this project we do have contractors working on the outside of the Hotel; due to this, we have restricted the view for some of our guests to ensure complete privacy. We are doing everything possible to keep disruption to a minimal with works being completed outside of our busiest hours, however I understand this does impact on the view whilst these rooms are in use. I am sorry we were unable to offer you any alternative rooms but this was due to availability. Kind Regards Patrick Baptist Hotel Manager
13 Aug 2018 by Anthony
Dear Guest, Thank you for reviewing the Strand Palace Hotel. I am sorry your pillows were not to our high standards and I will follow up with our Housekeeping Manager to investigate this matter. Kind Regards, Anthony Front of House Manager
29 Jul 2018 by Guest Relations Manager
Dear Guest, Thank you for reviewing the Strand Palace Hotel. I do apologise that you were not completely satisfied with your stay. I do hope you were able to mention this to a member of the management team. Kind Regards, Holly
Great central hotel
13 May 2018 by Guest Relations Manager
Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly
Unfriendly and going thru motions
6 Mar 2018 by Guest Relations Manager
Dear Guest, Thank you for reviewing the Strand Palace Hotel. I do apologise that you were dissatisfied with the service received. All bookings that are booked with a third party company cannot be extended by staff at the Hotel, this would need to be done as a new booking. It is for this reason that we advise guests to check online with the agent that they booked with as they may offer a better rate. Kind Regards, Holly
18 Jan 2018 by Guest Relations Manager
Dear Eveline, It is great to see that under Cons you have written 'nothing'!. I am delighted that everything was up to your satisfaction. Kind Regards, Holly
Ideal location close to Covent Garden
18 Nov 2017 by Maciej
Dear Jan, Thank you for taking the time to review the Strand Palace Hotel. I am happy to know that you had enjoyed your experience and we were able to make your precious time in London worthwhile. Kind Regards,
Central location value for money
17 Nov 2017 by Maciej
Dear Annie, Thank you for reviewing the Strand Palace Hotel following your stay. I am sorry to read about the issues you have come across but it is uplifting to know that you have enjoyed your time with us. kind regards,
About the The Strand Palace HotelLocation 372 The Strand, London, England WC2R 0JJ
Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly The Strand Palace Hotel. This 4-star London hotel is smoke free.
- 785 guestrooms or units
- 9 levels
- 2 bars or lounges
- Built in 1909
- Dining venue
- Coffee shop
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Tour and ticket information
- Computer for guest use
- Newspapers in lobby (free)
- On-site shopping
- No smoking on site
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
- Airport: London (LHR-Heathrow) (27.9 km / 17.3 mi)
- Train station: London Charing Cross Station (1.1 km / 0.7 mi)
- Metro station: Covent Garden Underground Station (0.4 km / 0.3 mi)
The Strand Palace Hotel offers 785 forms of accommodation with laptop-compatible safes and free newspapers. LCD televisions come with premium cable channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
- In-room dining (24 hours)
- LCD television
- Cable channels
- Premium channels
- Coffee maker
- Bathtub or shower
- Housekeeping (daily)
- Newspapers (free)
- Laptop safe
- Toiletries (free)
- Climate control (heating)
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Sacred – This restaurant specialises in British cuisine and serves breakfast and light fare. Open daily.
Lounge Bar – This lobby lounge specialises in British cuisine and only serves light fare. Open daily.
Gin Palace – This cocktail bar specialises in British cuisine and only serves light fare. Happy hour is offered. Open daily.
Hotel Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Check-in time starts at 2 PM
- Check-in time ends at midnight
Special check-in instructions:
Renovation hours are Monday-Friday 8:30 AM-6:30 PM, Saturday 9:30 AM-3 PM, and Sunday 11 AM-4 PM. Guests may experience work-related noise during these times.
- Check-out by noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- No pets allowed, but service animals are welcome
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.
- No rollaway/extra beds available
- No cots (infant beds) available
- Only service animals are allowed
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between GBP 10 and GBP 20 per person (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Awards & Affiliations
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.