27 Jan 2020 by Bechir M
Dear Guest, Thank you for staying with us at the Tower Hotel. Our team constantly strives to provide excellent customer service and create memorable moments and it is extremely disappointing to hear that we did not do this during your recent stay. I do want to apologise for the issues that you experienced in the room and want to assure you that the relevant departments have been made aware. We will use your feedback to help us implement ways to improve guest experience and retrain team members. Thank you for your feedback. Kind regards, Bechir Messaoud Hotel Manager
17 Nov 2019 by Bechir M
Dear Anonymous, Thank you for taking the time to write us such a candid feedback, we really do appreciate our guests taking the time to share their experiences with us. Our team constantly strives to provide excellent customer service and create memorable moments and it extremely disappointing to hear that we did not do this during your recent stay. Again, my sincere apologies and hoping that you may give us another chance when you are next visiting London. Yours sincerely, Bechir Messaoud Hotel Manager
24 Jun 2019 by Bechir Messaoud
Dear Anonymous, Thank you for staying with us at The Tower Hotel. We are sorry to hear about you r experience with Housekeeping Department. I can confirm that I spoke with the Housekeeping team about your feedback, as we always trying to improve our service. We are looking forward to see you again at The Tower Hotel. Best Regards, Bechir Messaoud Hotel Manager
3 Jun 2019 by Bechir Messaoud
Dear Guest, Thank you for staying with us at The Tower Hotel, I am delighted that you enjoyed your stay with us and am very pleased to read the feedback of our services. Thank you very much for your feedback and we hope we can welcome you back. Kind regards, Bechir Messaoud Hotel Manager
26 Apr 2019 by Bechir M.
Dear guest, Thank you so much for staying with us at the Tower Hotel. I am happy to hear that our staff could help you real quick with the issue. We hope we can welcome you back very soon. Kind regards, Bechir Messaoud Hotel Manager
30 Apr 2019 by Bechir M
Dear Guest, Thank you for your time to share your experience with us. I am sorry to read that you did not enjoyed your stay with us. Please do not hesitate to contact us directly, so we can discuss your stay with us further. Thank you and have a lovely day. Kind regards, Bechir Messaoud Hotel Manager
21 Feb 2019 by Bechir M
Dear Guest, Thank you for your time to write a review of your stay with us at The Tower Hotel. I am sorry to read that you faced heating problems during your stay with us and understand that although you got a compensation, this situation you experienced was not pleasant will still remain . We hope to still have the opportunity to welcome you back, to prove that this is not our standard. Kind regards, Bechir Messaoud Hotel Manager
7 Nov 2018 by Bechir M
Dear Maggi, Thank you so much for your review. I am delighted to read that you enjoyed your stay with us, especially the executive room with its benefits! We hope to welcome you back shortly. Kind regards, Bechir Messaoud Hotel Manager
28 Sep 2018 by Bechir
Dear Barry, Thank you for your positive comments. However, I apologise for the inconveniences that you experienced during your stay. I hope you can give us another chance to improve our service. Kind regards, Bechir Messaoud Hotel Manager
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5933 square feet (551.2 square metres) and includes conference rooms. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly The Tower Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
The Tower Hotel offers 801 forms of accommodation with a safe and complimentary bottles of water. 49-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Guests can enjoy English breakfast for a fee.
Vicinity – This restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
XI Bar & Lounge – This bar specialises in local and international cuisine and only serves light fare. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.