4.1 out of 5

"Good choice for a stay in Victoria. Comfortable and good value. Recommended. " More

By a verified traveller on Tue 29 May 2018

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Hotel Description

Our customers tell us they enjoy the shopping around The Windermere Hotel. During your stay, you'll be close to Apollo Victoria Theatre. Features include free breakfast and free WiFi in public areas, plus a restaurant. Built in 1857, this 4-star guesthouse has 19 rooms over 5 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, Netflix and room service (during limited hours)
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at The Pimlico Grid, a brasserie that serves regional cuisine
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests like the bar and restaurant
  • Just a 3-minute drive from Royal Hospital Chelsea and a few minutes from Westminster Cathedral
  • Airport shuttle service available for a fee

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£132 per night

Superior Double Room, 1 King or 1 Queen Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Twin Room, 2 Single Beds (or 1 king bed on request)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Triple Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Single Beds, Ensuite (or 1 king bed on request)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Windermere Hotel ratings based on 16 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Windermere Hotel

Everyone (4) Couples (4) Business (1) Family (3) Friends (1)
5 out of 5
Staff are really courtesy and kind. Delicious breakfast. I hope I will try steak and hamburger next time. Location is also good. Only 3 minutes walk from the Victoria coach station. Even less than 10 minutes walk from the Victoria railway and underground station. That means you can reach the palace less than 20 minutes walk. I recommend this cozy hotel strongly. ;)

Posted by on 1 Jan 2019

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Comment from Hotel Management

2 Jan 2019 by Emily Hambi, Co-Owner

Thank you so much for sharing your comments with us. We are absolutely delighted to see that you enjoyed your stay with us. We hope to welcome you again soon. Happy New Year!

4 out of 5
Good choice for a stay in Victoria. Comfortable and good value. Recommended.

Posted by , from Edinburgh on 29 May 2018

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Comment from Hotel Management

30 May 2018 by Emily Hambi, Co-Owner, The Windermere

Thank you for choosing to stay at The Windermere. We are pleased you enjoyed your stay with us, and hope to welcome you again!

5 out of 5

Lovely hotel.. Great room.. Breakfast excellent..

Perfect location and staff..breakfast fantastic freshly cooked..not like those corporate hotels with food cooked and kept warm for hours!!!

Posted by , from london on 1 Oct 2017

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Comment from Hotel Management

3 Oct 2017 by Emily Hambi, Co-Owner, The Windermere

We are very pleased to read that you enjoyed your recent stay... especially our cooked to order fresh breakfast. We hope to welcome you again soon.

4 out of 5

En route to Victoria

Booked this as we wanted to stay close to Victoria station for an early train the next morning - and it is really close, we just walked up with our cases in the morning. Got a really friendly welcome from Juan when we arrived and he showed us personally to our room. We'd booked a deluxe double room and it was a lovely room, well decorated with a canopied bed, very comfortable and the best hotel mattress I've slept on! We ate in the hotel as well and the chef was also really friendly. Not a huge menu, but the food was excellent and the seabass special was very good. Thought this was a little gem and we'll stay here again when we need a stopover in London.

Posted by on 7 Apr 2014

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2 out of 5


what do you want from a hotel in London…Clean, nice decor, good staff, shower works, sleep and good breakfast. What a shame gets someone to design the rooms please and I will come back any time The room decor was so dated and not in a good way it was like staying in some basic pub from the 70's in a basic way. also street level and no double glazing. Great location if you need to get to the Victoria the staff were very nice and true breakfast was great…..what a shame get

Posted by on 26 Jan 2014

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5 out of 5


My wife and I have been regular travellers to London for over 25 years and we've finally found the nearest thing to an ideal hotel. The family-owned Windermere is in a pleasant residential district a brief stroll from Victoria rail and tube station (make sure you use the shortcut which the staff will explain) and an even shorter walk from Victoria coach station. The hotel has been refurbished to a very high standard but still manages to be intimate, homely and as far removed from the corporate blandness of the big chains as it's possible to imagine. We stayed in a "classic double" room which was more than adequate for two of us. The bed was so comfortable that on two mornings we slept far longer than we'd meant to! The food is excellent and breakfast is included in the room price. The staff were delightful - the warm welcome from owner Nick when we arrived really set the tone for the rest of our stay. Highly recommended - we'll certainly be back.

Posted by on 2 Sep 2012

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4 out of 5

Pieni ja idyllinen hotelli

Tämä pieni ja idyllinen hotelli sijaitsee rauhallisella alueella lähellä Victorian asemaa. Metrolle on siis lyhyt kävelymatka ja julkisilla pääsee kätevästi joka puolelle Lontoota. Buckinghamin palatsille on noin 20 minuutin kävelymatka. Hotellin lähistöllä on paljon ravintoloita, baareja ja ruokauppoja. Hotellihuone oli pieni, mutta kotoisa. Huoneesta löytyi erillinen wc ja suihku, joskin suihkun veden paine oli todella huono ja veden lämpötila vaihteli. Äänet kuuluivat melko hyvin kadulta ja hotellin käytävältä, mutta onneksi yöllä liikennettä ei juurikaan ollut ja naapurihuoneessa sattui olemaan rauhallisia ihmisiä. Huoneesta ei löytynyt myöskään jääkaappia, joten tämä kannattaa huomioida, jos esim. kesällä haluaisi nauttia kylmiä juomia huoneessa. Hotellin vastaanotossa ja ravintolassa oli hyvin auttavaista ja ystävällistä henkilökuntaa. Saimme mm. taksin etukäteen tilattua lähtöpäivän aamulle. Aamupala oli hyvä ja sillä sai kivasti aloitettua päivän. Kokonaisuudessaan positiivinen kokemus.

Posted by , from Helsinki on 15 Mar 2018

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Comment from Hotel Management

18 Mar 2018 by Emily Hambi, Co-Owner

Kiitos ystävällisestä arvostelusta. Arvostamme palautetta. Mitä tulee minibaariin, olemme pieni boutique-hotelli. Vastaanotto on avoinna 24 tuntia, ja meillä on ilo säilyttää esineitä jääkaapissa tai myydä juomia huonepalvelun kautta. Meillä ei ole minibaareja huoneissa välttääkseen tarpeettomia melua ja sotkua. Toivomme, että palaat toisen hyvästä oleskelusta!

4 out of 5

Ihan asiallinen hotelli. Lyhyt matka metrolle ja k

Hyvä kaikinpuolin. Sähköpistokkeet vain brittisovitteella, eli adapteria tarvitsan

Posted by , from Hesa on 12 Mar 2018

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Comment from Hotel Management

15 Mar 2018 by Emily Hambi, Co-Owner

Kiitos. Adapteri on aina saatavilla vastaanotosta. Toivomme nähdä sinut jälleen.

5 out of 5

familiäres Hotel nähe Zentrum

Pros: Die Hilfsbereitschaft des Personals und das leckere Essen.
Cons: -
Location: Das Hotel befindet sich in der Nähe der Victoria Station. Big Ben, London Eye und das Westminster Abbey sind zu Fuss ca. 30 min sehr gut erreichbar.
The Windermere Hotel ist ein nettes und familiäres Hotel in der Nähe des Stadtzentrums. Von Victoria Station ist das Hotel gut zu Fuss erreichbar (5 min.) Das Personal ist sehr freundlich und sehr hilfsbereit. Das Frühstück ist lecker und bietet eine grosse Auswahl an. Das Abendessen ist ebenfalls sehr lecker. Alle Speisen werden frisch zubereitet. Zu empfehlen ist die Kartoffelsuppe von Jacob :-) Das Zimmer (Kingsize) war sehr hübsch eingerichtet. Für meinen nächsten Aufenthalt in London werde ich bestimmt wieder kommen :-) Well done ! :-)

Posted by on 3 Dec 2017

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Comment from Hotel Management

12 Dec 2017 by Emily Hambi, Co-Owner, The Windermere

Vielen Dank für Ihren fabelhaften Kommentar! Wir freuen uns sehr, dass Sie Ihren letzten Aufenthalt genossen haben; sowohl unser Hotel als auch unser Restaurant. Wir sehen uns wieder.

4 out of 5

Petit hôtel confortable et bien centré

Pros: Central mais clame, confort, hospitalité
Cons: L'offre de la brasserie en sous-sol
Location: De ce quartier cosy, on peut partir à la découverte de Londres, cette métropole en renaissance permanente
Accueil chaleureux, chambres propres et confortables, petits déjeuners copieux et équilibrés (fruits frais, toasts, œufs, etc), à cinq minutes de la gare Victoria mais pas bruyant, le côté familial en plus avec des conseils pertinents et un échange permanent.

Posted by , from Genève on 30 Oct 2017

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Comment from Hotel Management

6 Nov 2017 by Emily Hambi, The Windermere

Je vous remercie Jean-Luc pour votre commentaire. Nous sommes très heureux que vous avez apprécié notre hospitalité et notre belle ville. Nous espérons que vous reviendrez!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A library, tour or ticket assistance, and multilingual staff are also featured at the boutique The Windermere Hotel. A round-trip airport shuttle (available 24 hours) is available for a fee. This Victorian London guesthouse is smoke free.

  • 19 guestrooms or units
  • 5 levels
  • Built in 1857
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: London (LHR-Heathrow) (26.1 km / 16.2 mi)
  • Train station: London Victoria Rail Station (1.5 km / 0.9 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

The Windermere Hotel offers 19 forms of air-conditioned accommodation with laptop-compatible safes and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Netflix
  • Electric kettle
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 9:30 AM.

The Pimlico Grid – This restaurant specialises in regional cuisine and serves breakfast, brunch, dinner and light fare. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 26.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Windermere Hotel London
  • Windermere London

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The Windermere Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.