4.3 out of 5

"Great location, excellent staff. Good value breakfast. " More

By a verified traveller on Fri 02 Mar 2018

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Hotel Description

Our customers tell us they can't get enough of the room service at Thistle Holborn - The Kingsley. During your stay, you're just a quick walk from The British Museum. Free WiFi in public areas, a restaurant and a bar are available. This 4-star hotel has 129 rooms over 6 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with 24-hour room service, LED TVs and rainfall showerheads
  • Free WiFi
  • Enjoy a bite to eat at Kingsley Two, a brasserie that serves British cuisine
  • Buffet breakfast offered for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests praise the central and quiet location
  • Steps from The British Museum and 5 minutes on foot from Oxford Street

Standard Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£120 per night

Standard Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Thistle Holborn - The Kingsley ratings based on 335 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Thistle Holborn - The Kingsley

Everyone (13) Couples (167) Business (14) Family (68) Friends (57) Other (15)
3 out of 5
Rooms are small and not the cleanest, especially the bathroom, very dated and previous users stray hairs about. Cannot believe a bottle of water is not provided in the room each night. A half eaten room service tray had been left by a neighbouring room in the corridoor, it was there at 3pm Saturday and still there 10.30am Sunday

Posted by on 8 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by tolga

Dear Valued Guest, Thank you for taking the time to post a detailed review of your stay at Thistle Holborn - The Kingsley Hotel. We are very pleased that overall you had an enjoyable stay in our centrally located hotel, but equally disappointed that on this occasion we failed to exceed your expectations. I was disappointed to read that the cleanliness of your room was not up to usual standard and that your stay was effected as a result of this. Please accept our sincere apologies; I have forwarded your comments to our Head Housekeeper to investigate further and review with her team members. We very much appreciate your constructive feedback, and we hope that despite this we may one day have the pleasure of welcoming you to the hotel, when we may have the opportunity to your faith in Thistle Holborn-The Kingsley Kind regards, Tolga Ersen Operations Manager

5 out of 5
Great location. Very clean. Friendly staff who ensured we were well looked after. Housekeeping were particularly great.

Posted by on 2 Mar 2019

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Comment from Hotel Management

4 Mar 2019 by Tolga

Dear Valued Guest, Thank you for taking the time to write a review of Thistle Holborn - The Kingsley Hotel. It's wonderful to receive such a good feedback and we are delighted to hear that you enjoyed all aspects of your stay and that our central location, comfort and cleanliness of your room were the highlights for you.Most of all; We are always most pleased to read great feedback about the team, and will share your kind compliments with them. We look forward to the pleasure of welcoming you back as a returning guest on your next visit to London. Kind regards, Tolga Ersen Operations Manager

4 out of 5

Posted by on 17 Jan 2019

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Comment from Hotel Management

18 Jan 2019 by Tolga

Thank you for choosing to stay with us and taking the time to post a review your experience.

5 out of 5
Great location, excellent staff. Good value breakfast.

Posted by on 2 Mar 2018

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Comment from Hotel Management

5 Mar 2018 by Tolga

Dear Valued Guest, Thank you for rating the hotel five out of five and sharing your experience here at Thistle Holborn-The Kingsley Hotel. We are delighted to hear that you enjoyed all aspects of your stay and that our central location and our delicious breakfast offering were the highlight for you. I have shared your lovely feedback with the whole team who was delighted to know they succeeded in creating memorable experience for you. We are looking forward to welcoming you back again in the near future. Warm regards, Tolga Ersen Operations Manager

4 out of 5

Great Hotel , Great Location

Pros: Location . Cleanliness . Value for money
Cons: Nothing
Location: Bars ,restaurants nearby .West end walking distance .
Very good hotel , service was excellent .Room sizes were adequate and clean for a weekend break , Thistle is great proximity to the theatre district which was our main reason for our visit . Restaurants and shops nearby . 2 metro stations within 10 minutes walk .Overall a good value hotel in the west end

Posted by , from manchester on 29 Jan 2018

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Comment from Hotel Management

30 Jan 2018 by Tolga

Dear Steve, Thank you so much for taking the time to share a review of your recent stay at Thistle Holborn - The Kingsley. It is pleasure to read your kind words about your experience with us. We hope to have the pleasure of welcoming you back to our hotel in the near future. Kind regards, Tolga Ersen Operations Manager

2 out of 5

Expensive and underwhelming

Pros: Location
Room was very expensive and small (Room 27) Aircon was squeeky and 2 people who had booked direct with the hotel in front of me both got room upgrades and free breakfast - I got a rubbish room! Book direct if you want to be looked after!

Posted by on 3 Nov 2017

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Comment from Hotel Management

8 Nov 2017 by Tolga Ersen

Dear Robbo, Thank you for your review of Thistle Holborn-The Kingsley. I am disappointed to hear that your experience at the Kingsley has not met or exceeded your expectations. Please feel free to get in touch if you would like to discuss your stay further. Best regards, Tolga Ersen Operations Manager

5 out of 5

Post Christmas London trip

Checked-in by very friendly staff and received a free upgrade. Which was a great start to the trip. Room was clean, spacious and warm. Hotel location is in easy walking distance to Oxford St, Soho and Covent Garden.

Posted by on 15 Jan 2016

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5 out of 5

Ladies shopping trip

Great hotel and very central. Loads of eating places round about. Only downside was breakfast which was not included would have cost us £17 each a day. We ate out at a lovely coffe shop around the corner for £6 a head. Really easy to travel to all the trips we had planned and staff were extremely helpful and friendly. Would definitely recommend and hope to go back soon.

Posted by on 8 Dec 2015

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5 out of 5

Excellent break away

Fantastic location. Very nice hotel with excellent facilities and very nice reception staff and concierge. Will be back again soon.

Posted by on 22 Nov 2015

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5 out of 5

Excellent hotel in Holborn

Excellent hotel in Holborn. The room is very quiet, big and the bed is very comfortable. The breakfast buffet is good and stuff friendly.

Posted by on 15 Nov 2015

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About the Thistle Holborn - The Kingsley

Location Bloomsbury Way, London, England WC1A 2SD

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Thistle Holborn - The Kingsley also features multilingual staff, concierge services, and dry cleaning/laundry services. This 4-star London hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Computer for guest use
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: London (LHR-Heathrow) (30.7 km / 19.1 mi)
  • Train station: London Charing Cross Station (1.5 km / 0.9 mi)
  • Metro station: Holborn Underground Station (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

Thistle Holborn - The Kingsley offers 129 forms of air-conditioned accommodation with a safe and a hairdryer. LED televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Kingsley Two – This brasserie specialises in British cuisine.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Thistle Holborn, The Kingsley London, England