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4.1 out of 5

"Initially greeted by nice staff at check in. Room was large with comfortable bed. There was an evening meal deal, that was very good, with again nic ... " More

By a verified traveller on Thu 18 Jan 2018

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£100* Per night/room 2 Sep - 3 Sep

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at Thistle London Hyde Park Lancaster Gate. During your stay, you're just a quick walk from Kensington Gardens. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 54 rooms. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • All rooms offer 24-hour room service, LCD TVs and coffee makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the area's walkability and the helpful staff
  • Steps from Kensington Gardens and 5 minutes on foot from Queensway

Thistle London Hyde Park Lancaster Gate ratings based on 37 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Thistle London Hyde Park Lancaster Gate

Everyone (7) Couples (13) Business (3) Family (9) Friends (3)
4 out of 5

Welcoming Hotel

Initially greeted by nice staff at check in. Room was large with comfortable bed. There was an evening meal deal, that was very good, with again nice staff in the bar / restaurant. One of the better hotels in this area. Well worth staying if you can get at reasonably cost. I would like to stay there again.

Posted by on 18 Jan 2018

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Comment from Hotel Management

21 Jan 2018 by Samuel Hoyland, Hotel Operations Manager

Dear Valued Guest, Thank you for this kind review of your recent stay at our hotel. We're thrilled that you enjoyed your time with us and that you were so happy with our facilities and service; it's pleasing to read that you appreciated our spacious rooms, our discounted evening meal deals and friendly, helpful team - I shall make a point of sharing your praise at our next team meeting! I hope that we shall have the pleasure of welcoming you back soon; I am sure that your next stay shall be even more enjoyable. Kind Regards,

4 out of 5

Central location

Pros: Location
Cons: Rooms updated
Location: Winter wonderland - Hyde park
Great location, just what we needed. Room was a little dated and bathroom had seen better days. However comfy beds, nice heavy curtains so no light coming through, plenty of room for the two of us. Nice friendly staff.

Posted by , from Northamptonshire on 28 Nov 2016

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Comment from Hotel Management

8 Dec 2016 by Clare Rasmussen, Hotel Manager

Dear TG, Thank you very much for taking the time to share feeback from your recent stay with us here at the Thistle Hyde Park. I am delighted that you enjoyed your stay, and that you found many aspects of our hotel to have worked for you. We are indeed very lucky to have an unbeatable location, with so many easy transport links and Hyde Park a stone's throw away, as well as a fantastic team who do whatever they can to make sure our guests have the best stay possible. I am also grateful for your comments regarding our blackout curtains; perfect if you are a light sleeper. We are also grateful for your constructive comments regarding the bedroom and bathroom, though I do hope that you were not too inconvenienced by these areas; while we try our best to maintain the classical styling as befits the hotel's Victorian roots, this should never come across as dated and I shall be looking into the room you were in with our Housekeeping Manager. I truly hope that we will see you in 2017, for another enjoyable stay; the team look forward to welcoming you back! Kind Regards, Clare Rasmussen, Hotel Manager

5 out of 5

Chill out weekend

Loved the location and the hotel. Rooms could do with updating but they were very clean. Staff were brilliant, very helpful. Breakfast had lots of choice and everything served was fresh and tasty. Will definitely stay at this hotel next time we visit London.

Posted by on 23 Mar 2016

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1 out of 5

Very disappointed

Room very cold, tepid water, wake up call never happened Disappointed on this occasion

Posted by on 22 Oct 2015

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5 out of 5

Just what was needed

Great location and well-priced, especially during such a busy period in London. I've stayed in Thistle properties before and this followed the great experiences I have had previously - always a good option.

Posted by on 9 Apr 2015

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4 out of 5

Short break

The location is fantastic very central but beautifully located opposite Kensington gardens. Room was very comfortable, clean and the staff friendly. We had breakfast in the hotel on the first morning but it was disappointing.

Posted by on 30 Jul 2014

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4 out of 5

Wonderful stay

The hotel was perfect and my daughter and I had a wonderful stay, however, the room comfort would have got a perfect five if we could have shut one of the windows to block out the noise and the draft, which woke me during the night - but these were irritations and not a major catastrophe.

Posted by on 1 Mar 2013

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4 out of 5

Valentines Weekend

I managed to get myself a very good price on this hotel, which made my overall experience more than satisfactory. The location is excellent, the room size good and the staff and check in process was simple and relaxed. Unfortunately, although we booked a double room, we were put into a twin (on Valentines)! And we were unable to change... The shower. Wasn't exactly a power shower. I've seen babies that produce more dribble than the shower does! In all I'd stay again, despite the couple of hiccups and technical faults.

Posted by on 19 Feb 2013

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5 out of 5

Posted by on 12 Dec 2019

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Comment from Hotel Management

13 Dec 2019 by Stacy

Dear anonymous, Thank you for your feedback. Kind Regards.

5 out of 5
Gut gelegenes Hotel am Hyde Prk und doch nah zur Innenstadt. Freundliches und hilfsbereites Personal. Zimmer sehr gepflegt. Gute Betten. Zimmer nicht so gross, was aber nicht stört. Schöner Altbau.

Posted by on 27 Nov 2019

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Comment from Hotel Management

1 Dec 2019 by Celine T

Dear Anonymous, Thank you for your feedback. Kind Regards.

About the Thistle London Hyde Park Lancaster Gate

Location 90-92 Lancaster Gate, London, England W2 3NP

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. A terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly Thistle London Hyde Park Lancaster Gate. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 54 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: London (QQP-Paddington Train Station) (0.9 km / 0.6 mi)
  • Metro station: Lancaster Gate Underground Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Thistle London Hyde Park Lancaster Gate offers 54 forms of accommodation with a safe and coffee/tea makers. 43-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Thistle London Hyde Park Lancaster Gate has a restaurant on site.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast.

  • Service animals are allowed
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15 per person (approximately)
  • Self-parking fee: GBP 24 per day
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyde Park Thistle
  • Thistle Hyde
  • Thistle Hyde Park
  • Thistle Hyde Park Hotel
  • Thistle Hyde Park Hotel London
  • Thistle Hyde Park London
  • Thistle Hyde Park London, England
  • Thistle Hyde Park
  • Thistle London Hyde Park Lancaster Gate Hotel
  • Thistle London Hyde Park Lancaster Gate London
  • Thistle London Hyde Park Lancaster Gate Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.