21 Jan 2018 by Samuel Hoyland, Hotel Operations Manager
Dear Valued Guest, Thank you for this kind review of your recent stay at our hotel. We're thrilled that you enjoyed your time with us and that you were so happy with our facilities and service; it's pleasing to read that you appreciated our spacious rooms, our discounted evening meal deals and friendly, helpful team - I shall make a point of sharing your praise at our next team meeting! I hope that we shall have the pleasure of welcoming you back soon; I am sure that your next stay shall be even more enjoyable. Kind Regards,
8 Dec 2016 by Clare Rasmussen, Hotel Manager
Dear TG, Thank you very much for taking the time to share feeback from your recent stay with us here at the Thistle Hyde Park. I am delighted that you enjoyed your stay, and that you found many aspects of our hotel to have worked for you. We are indeed very lucky to have an unbeatable location, with so many easy transport links and Hyde Park a stone's throw away, as well as a fantastic team who do whatever they can to make sure our guests have the best stay possible. I am also grateful for your comments regarding our blackout curtains; perfect if you are a light sleeper. We are also grateful for your constructive comments regarding the bedroom and bathroom, though I do hope that you were not too inconvenienced by these areas; while we try our best to maintain the classical styling as befits the hotel's Victorian roots, this should never come across as dated and I shall be looking into the room you were in with our Housekeeping Manager. I truly hope that we will see you in 2017, for another enjoyable stay; the team look forward to welcoming you back! Kind Regards, Clare Rasmussen, Hotel Manager
13 Dec 2019 by Stacy
Dear anonymous, Thank you for your feedback. Kind Regards.
1 Dec 2019 by Celine T
Dear Anonymous, Thank you for your feedback. Kind Regards.
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. A terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly Thistle London Hyde Park Lancaster Gate. For a fee, parking is available. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Thistle London Hyde Park Lancaster Gate offers 54 forms of accommodation with a safe and coffee/tea makers. 43-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Thistle London Hyde Park Lancaster Gate has a restaurant on site.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.