4.1 out of 5

"Really nice hotel in a good location. Reasonably priced. Had a lovely room overlooking the park. View of the London eye and the shard too. " More

By a verified traveller on Mon 09 Apr 2018

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Hotel Description

Our customers tell us they enjoy the quiet rooms at Thistle Kensington Gardens. During your stay, you're just a quick walk from Kensington Gardens. Enjoy features like a restaurant, a bar and breakfast (surcharge). This 4-star hotel has 175 rooms over 9 floors. Enjoy your stay with amenities like free WiFi and a sofa bed in each room.

  • Air-conditioned rooms with sofa beds, 24-hour room service and LCD TVs
  • Free WiFi
  • Enjoy international cuisine at The Brasserie, a brasserie with garden views
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests like the bar and room service
  • Steps from Kensington Gardens and 8 minutes on foot from Hyde Park

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£84 per night

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room (3)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Double Room (Suite)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Thistle Kensington Gardens ratings based on 289 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Thistle Kensington Gardens

Everyone (25) Couples (92) Business (8) Family (95) Friends (51) Other (8)
5 out of 5

Lovely hotel in great location

Really nice hotel in a good location. Reasonably priced. Had a lovely room overlooking the park. View of the London eye and the shard too.

Posted by on 9 Apr 2018

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Comment from Hotel Management

9 Apr 2018 by Kai

Dear Guest, Thank you for your nice review and we were pleased you had an amazing stay with us at the Thistle Kensington Gardens. We were glad you enjoyed the view and location of the room and hope we can welcome you back to the hotel very soon.

3 out of 5

Handy for the Royal Albert Hall

A short walk across Kensington Gardens from the hotel to the Royal Albert Hall was ideal. Getting to hotel by cab was not due to traffic! Room basic no frills but ok for one night. Nice breakfast!

Posted by , from G on 30 May 2017

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3 out of 5

Hotel Average.

Pros: Handy for Hyde Park,tube and buses.Surprisingly quiet being on main road into central London.
Cons: Room refurb.
Poor air-con, couldn't set it below 19 degrees so quite uncomfortable overnight. Couldn't connect to Wi-Fi for some reason. Complained to reception(via form) about hotel facilities insert missing from hotel guide in room,no response ! Very little storage space in room (drawers etc.) Reception on second floor, how odd.Bathroom o.k. but small,good shower.Room getting very tired. Very small lifts.

Posted by , from Gloucestershire on 11 Jul 2016

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5 out of 5

Family trip to London

Hotel staff were very friendly and helpful. The location was very good and close to Notting Hill with a variety of restaurants.The hotel bar was comfortable and service very good. We will be returning !

Posted by on 3 Mar 2016

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4 out of 5

Friendly

Good location with very friendly, professional staff.

Posted by on 26 Jan 2016

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4 out of 5

Winter Wonderland visit

Great location and friendly staff but rooms are very small - even by London standards.

Posted by on 26 Dec 2015

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2 out of 5

A fast and loose 4 star hotel

Got checked in fine - no problem. Location is ideal for the west end, and just a walk over Hyde Park to the good stuff... however... room was very small, just covering legal boundaries for two people. Absolutely reeked of cigarette smoke despite being a non-smoking hotel. Shower was broken, bathroom sink was blocked, and there were marks in the toilet. TV is on solid-mount to walls so you can hear low-end from adjoining rooms, and despite being turned off, the air con system was loud enough to keep me in and out of a good sleep. Granted this was a simple bolt-hole for a sight-seeing trip, but I had anticipated so much more. My advice - look elsewhere in the area.

Posted by on 1 Dec 2015

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4 out of 5

excellent value for money

Great location, clean, tidy, breakfast and dinner good value.staff welcoming.rooms spacious and quiet.

Posted by on 24 Oct 2015

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4 out of 5

London weekend

My friend and I enjoyed our stay in the hotel for 2 nights. We found the staff very helpful. It's in a good location. The room was clean and comfortable.The wi-fi worked for me but my friend could not connect using her phone. We would like the lifts to be a little bigger. 4 people had to squeeze into it. The middle lift had strobe lighting as the the lights were flickering a lot. The other 2 lifts were fine. Overall we enjoyed our stay and would stay again. (Wexford, Ireland)

Posted by on 7 Oct 2015

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4 out of 5

Decent hotel

Fair location (close to tube station). My room rate includes breakfast, which is buffet style. The food is of fair quality too. Factoring the price, would recommend this hotel to others.

Posted by on 18 Sep 2015

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About the Thistle Kensington Gardens

Location 104 Bayswater Road, London, England W2 3HL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Thistle Kensington Gardens. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (24.5 km / 15.2 mi)
  • Train station: London Paddington Station (1.2 km / 0.7 mi)
  • Metro station: Queensway Underground Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Thistle Kensington Gardens offers 175 forms of air-conditioned accommodation with espresso makers and a safe. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • LCD television
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

The Brasserie – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 16

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 18 per person (approximately)
  • Self-parking fee: GBP 24.00 per day
  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Thistle Kensington Gardens Hotel London
  • Thistle Kensington Gardens Hotel
  • Thistle Kensington Gardens London
  • Thistle Kensington Gardens
  • Thistle Kensington Gardens London, England

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.