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Thistle Kensington Gardens

Star Rating
4 out of 5

Information

Reviews

4.0 / 5Very Good
2,291 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Kensington Gardens
    1 min walk
  • Popular Location
    Kensington Palace
    10 min walk
  • Popular Location
    Royal Albert Hall
    16 min walk
  • Airport
    London (LHR-Heathrow)
    33 min drive

Choose your room

Book online or call:

020 3788 4841

Your dates need to occur after 2019-10-21. Try updating your dates to see prices for your trip.

    About this area

    London

    In the city centre, Thistle Kensington Gardens is in London's London City Centre neighbourhood, a walkable area with good shopping. Kensington Palace and Royal Albert Hall are cultural highlights, and some of the area's popular attractions include BT Tower and ZSL London Zoo. Looking to enjoy an event or a game? See what's going on at Lord's Cricket Ground or Stamford Bridge Stadium. Our guests appreciate the hotel's central and quiet location.

    What's nearby

    • Popular Location
      Kensington Gardens - 1 min walk
    • Popular Location
      Hyde Park - 9 min walk
    • Popular Location
      Kensington Palace - 10 min walk
    • Popular Location
      Royal Albert Hall - 16 min walk
    • Popular Location
      Imperial College London - 20 min walk

    Getting around

    • Queensway Underground Station - 3 min walk
    • London Paddington Station - 11 min walk
    • London (LHR-Heathrow) - 33 min drive

    Restaurants

    • Where to eat
    • The Brasserie – Garden-view brasserie with a bar offering international cuisine. Serves breakfast, lunch and dinner.

    About this property

    Thistle Kensington Gardens

    A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. All 175 rooms offer free WiFi, 24-hour room service and LED TVs. Guests will also find coffee/tea makers, hairdryers and safes.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking: GBP 24.00 per day
    • Parking height restrictions apply

    Food and drink

    • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 15 per person
    • 1 restaurant
    • 1 bar
    • 24-hour room service

    Family friendly

    • Dry-cleaning service
    • Laundry facilities

    Conveniences

    • Lift
    • Free newspapers in reception

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Filipino
    • French
    • Italian
    • Lithuanian
    • Polish
    • Romanian
    • Spanish

    Business services

    • Computer station
    • Meeting rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Hypo-allergenic bedding
    • Linens

    Bathroom

    • Free toiletries
    • Hairdryer
    • Shower/bathtub combination
    • Towels

    Entertainment

    • 43-inch LED TV

    Food and drink

    • Coffee/tea maker

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Phone
    • Safe

    Nearby things to do

    Where to eat

    • The Brasserie – Garden-view brasserie with a bar offering international cuisine. Serves breakfast, lunch and dinner.
    4.0

    Very Good

    5 - Excellent
    714
    4 - Good
    1,108
    3 - Okay
    341
    2 - Mediocre
    86
    1 - Poor
    42
    4.2
    Cleanliness
    4.2
    Service and Staff
    3.8
    Amenities
    3.9
    Property condition

    4/5 Good

    The property is well located and the staff was eager to please. Michael in the dining room was amazing and very accommodating. Shantel at the desk was always eager to help and always smiling. The room was clean but needed some storage space. Drawers would be nice. Nitestands existed but had no drawers.

    Stayed 8 nights in Oct 2019

    3/5

    The room was so small that you can not walk in front of the bed... you will have to walk sideways.

    Stayed 1 night in Oct 2019

    4/5 Good

    Good location. Food basic. Room was so small had to put suitcase on floor.

    Stayed 4 nights in Oct 2019

    2/5

    We arrived and were held up by an IT issue at check-in. Not a big concern, if it were the only one. The elevator did not seem to work easily for anyone, including us as we try to make our way from the second floor reception to our room. The standard room was So small that we had no idea where to put a second suitcase… And the suitcases were both carry-on size! There was an on identified substance on the bedspread and a large strip of the artificial wood on the faux desk. I brought my concerns and the photos to the attention of the reception and to their credit, they upgraded us to a room with a view of the park, which we moved into arriving home from the theater. When we got into bed discovered that there was no top sheet on the bed. We called down and were told that someone would look into it after we explained what a top sheet was. We needed to call in another 20 minutes to ask and shortly after someone knocked on the door and handed the sheet to us. So we made our bed. I have no illusions that the size of a standard room in London would be or should be palatial; however, at the posted rack rate beside the check-in desk, I would expect better service than the expectation that we make our own bed. Perhaps It was determined that they had helped us as much as they could and that any request following that Would be at Best tolerated. In fact at check out, the same manager asked me no questions or offered no words of appreciation for our business.

    Stayed 3 nights in Oct 2019

    4/5 Good

    Overall very pleasant.

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Oct 2019

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