13 Nov 2017 by Valet Apartments
Dear Seilis, Thank you for your review, we are disappointed that we could not accomodate you. As we provide serviced apartments, as opposed to a hotel, we do not always get to meet our guests. It is for this reason that we ask for documentation as part of our security protocol to ensure the safety of our guests. We have a strict non-refundable policy that is stated in our terms and conditions. We hope you will choose to stay with us again so we can provide a better experience. Kind regards, The Valet Apartments Team.
Golden Square offers its guests a lift. WiFi and wired Internet are free in public spaces. This 3.5-star London apartment is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Golden Square offers 16 forms of accommodation with coffee/tea makers and a hairdryer. Accommodation at this 3.5-star apartment has kitchenettes with hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels.
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless checkout are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.