7 Dec 2019 by PT
Dear Guest It was a pleasure to have you stay with us recently. I am delighted to read that everything was just as you’d want it to be. It was our pleasure to be able to look after you. I truly do look forward to having the pleasure of welcoming you back to the hotel again when you next visit Derry/Londonderry. Kindest Regards Paul Truscott General Manager
29 Oct 2019 by April
Dear Valued Guest, Thank you for taking the time to review the Maldron Hotel Derry. We sincerely appreciate your feedback and we’re very sorry you were unhappy with some aspects of our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. In regards to the currency exchange, we operate in pounds here at the hotel therefore we must give the pound rate. The currency exchange rate would differ each day, if you were paying on the card machine we would advise you to pay in pounds, and in regards to paying cash it would be better to change your money at a bureau de change before hand. I apology if this has caused any inconvenience. If you would like to discuss your issues further,please contact me directly at the hotel We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Kind regards, April
23 Oct 2019 by PT
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paul Truscott General Manager
10 Aug 2019 by PT
Dear Guest Thank you for choosing to stay with us on your recent visit to Derry/Londonderry. I am pleased that we were able to offer you all the facilities to make your stay a comfortable one. We hope that we have the pleasure to welcome you back to Maldron Hotel Derry soon. Best Regards, Paul Truscott General Manager
14 Apr 2018 by Chiree
Dear Una, Thank you for choosing to stay at The Maldron Hotel Derry and thank you for taking the time to write this great review as we welcome all feedback. I am delighted that you enjoyed your recent stay with us. I really look forward to welcoming you back to the hotel in the near future for another enjoyable stay. Kind Regards Chiree Bowen Front Office Manager / Guest Relation
3 Sep 2019 by PT
Dear Guest Thank you for taking the time to review the Maldron Hotel Derry. We sincerely appreciate your feedback and we’re very sorry you were unhappy with some aspects of your stay. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Kindest Regards, Paul Truscott General Manager
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
Maldron Hotel Derry offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Maldron Hotel Derry. Limited free parking is available on a first-come, first-served basis. This 4-star Londonderry hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Maldron Hotel Derry offers 93 forms of accommodation with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in January 2016.
For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.
Grain & Grill Restaurant – This restaurant specialises in Irish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from Tourism NI.