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4.4 out of 5

"Staff were very helpful and hotel is in a great location " More

By a verified traveller on Sat 21 Aug 2021

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Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£88* Per night/room 1 Nov - 2 Nov

Deluxe Double Single Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Maldron Hotel Derry's great location gets high marks from our customers. During your stay, you're just a quick walk from Walled City. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy Irish cuisine while dining at Grain & Grill Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the overall comfort and spaciousness
  • Steps from Walled City and Diamond

Maldron Hotel Derry ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Maldron Hotel Derry

Everyone (4) Couples (8) Family (1)
5 out of 5
!

Posted by on 4 Jul 2022

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Comment from Hotel Management

14 Jul 2022 by PT

Dear Wendy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paul Truscott General Manager

5 out of 5
Staff were very helpful and hotel is in a great location

Posted by on 21 Aug 2021

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Comment from Hotel Management

24 Aug 2021 by PT

Dear Guest, Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paul Truscott General Manager

5 out of 5
We had a lovely stay in the hotel. The staff were incredibly attentive and friendly.

Posted by on 7 Dec 2019

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Comment from Hotel Management

7 Dec 2019 by PT

Dear Guest It was a pleasure to have you stay with us recently. I am delighted to read that everything was just as you’d want it to be. It was our pleasure to be able to look after you. I truly do look forward to having the pleasure of welcoming you back to the hotel again when you next visit Derry/Londonderry. Kindest Regards Paul Truscott General Manager

3 out of 5
Room booked was a delux. Lockers tiny and squased beside bed. Bed too small. My email said 318 stg = 341 euro and was charged 381 Euro. Too expensive in comparason to the City hotel which is always buzzing and has a swimming pool which the Maldron dosent have. The breakfast was nice in the Maldon and close to shops and bars.

Posted by on 29 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by April

Dear Valued Guest, Thank you for taking the time to review the Maldron Hotel Derry. We sincerely appreciate your feedback and we’re very sorry you were unhappy with some aspects of our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. In regards to the currency exchange, we operate in pounds here at the hotel therefore we must give the pound rate. The currency exchange rate would differ each day, if you were paying on the card machine we would advise you to pay in pounds, and in regards to paying cash it would be better to change your money at a bureau de change before hand. I apology if this has caused any inconvenience. If you would like to discuss your issues further,please contact me directly at the hotel We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Kind regards, April

5 out of 5
Good stay. Really nice well located hotel. I will stay again.

Posted by on 18 Oct 2019

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Comment from Hotel Management

23 Oct 2019 by PT

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paul Truscott General Manager

5 out of 5
Beautiful hotel in a very central location overlooking the city. Spacious, bright and extremely clean bedrooms. Vey pleasant and helpful staff and excellent selection of food.

Posted by on 8 Aug 2019

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Comment from Hotel Management

10 Aug 2019 by PT

Dear Guest Thank you for choosing to stay with us on your recent visit to Derry/Londonderry. I am pleased that we were able to offer you all the facilities to make your stay a comfortable one. We hope that we have the pleasure to welcome you back to Maldron Hotel Derry soon. Best Regards, Paul Truscott General Manager

5 out of 5
Had a great time in Londonderry. Recommend the Maldron Hotel to anyone. Very central to all the tourist attractions.

Posted by on 8 Apr 2018

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Comment from Hotel Management

14 Apr 2018 by Chiree

Dear Una, Thank you for choosing to stay at The Maldron Hotel Derry and thank you for taking the time to write this great review as we welcome all feedback. I am delighted that you enjoyed your recent stay with us. I really look forward to welcoming you back to the hotel in the near future for another enjoyable stay. Kind Regards Chiree Bowen Front Office Manager / Guest Relation

4 out of 5

Perfect location in old city

Pros: Super location. Clean
Cons: a bit more flexability for people who arrive eraly.
Location: to visit Derry, the perfect place
Very nice rooms. We arrived early but had to wait more than 2 hours, rooms have not been ready.

Posted by , from Switzerland on 2 Sep 2017

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5 out of 5

The historic city

There are two things not to be missed, the guided walk of the walls and the Bogside tour. The weather was bad so we had a quick walk across the Peace Bridge. The city is clean, friendly and lovely flower displays and gardens

Posted by on 2 Sep 2015

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4 out of 5

Great location, nice hotel, staff could improve.

It was a great location, nice sized room and fantastic location. Good breakfast. One particular bar staff member, was very cocky, unfriendly and actually quite rude. The rest of the staff were ok but not exactly memorable for their friendly nature.

Posted by on 29 Nov 2011

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Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Maldron Hotel Derry offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the eco-friendly Maldron Hotel Derry. Limited free parking is available on a first-come, first-served basis. A complete renovation of Maldron Hotel Derry was completed in January 2016. This 4-star Londonderry hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 4 levels
  • Built in 2001
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Londonderry Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Maldron Hotel Derry offers 93 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Londonderry hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in January 2016.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.

Grain & Grill Restaurant – This restaurant specialises in Irish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 20.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.95 for adults and GBP 8.95 for children (approximately)
  • Nearby parking fee: GBP 6.00 per day
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per stay
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tower Hotel Londonderry
  • Tower Londonderry
  • Maldron Hotel Derry Londonderry
  • Maldron Hotel Derry
  • Maldron Derry Londonderry
  • Maldron Derry
  • Maldron Hotel Derry Hotel
  • Maldron Hotel Derry Londonderry
  • Maldron Hotel Derry Hotel Londonderry

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This property has received its official star rating from Tourism NI.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.