16 Aug 2022 by Front Office Manager
Thank you for staying with us. I am so sorry you did not enjoy your stay. We do our best to provide exceptional service to all of our guest. If anything or anyone specific stands out that did not give this service, please let me know. I hope we can welcome you back, where we can make sure your stay is amazing, and you are well taken care of. Have a great week
The following facilities or services will be unavailable from February 23 2022 to August 31 2022 (dates subject to change):
Mondrian Los Angeles offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Public spaces have free WiFi. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Mondrian Los Angeles. Parking is available for a fee. This 4.5-star West Hollywood hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Valet parking (surcharge)
Mondrian Los Angeles offers 236 accommodations with iPod docking stations and DVD players. Beds feature Select Comfort mattresses. Flat-screen televisions come with pay-per-view films. Bathrooms include dressing gowns, designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. Fridges and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:30 AM.
Skybar – This rooftop bar specialises in local cuisine and serves breakfast, brunch, lunch and dinner.
Ivory on Sunset – On-site restaurant. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult aged 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The minimum age for pool area entry is 21 years of age from Friday through Sunday.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
