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Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the room service at Sheraton Universal Hotel. During your stay, you're just a quick walk from Universal Studios Hollywood. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free WiFi
  • Enjoy American cuisine while dining at The California's
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests like the room service and bar
  • Just a 1-minute drive from Universal Studios Hollywood and 5 minutes from Capitol Records Tower
  • Pets welcome for a fee (restrictions apply)

Sheraton Universal Hotel ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Universal Hotel

Everyone (1) Couples (3) Family (1)
3 out of 5
Wir waren vor zwei Jahren schon im Hotel, da die Nähe zum Universal super ist. Dieses Jahr hatten wir das Zimmer im ersten Stock und es war von der Strasse sehr laut und am Morgen um 07:30 Uhr lief einer mit dem Laubbläser vor dem Zimmer durch. Vieles war nicht im Betrieb, wie die Bar, da die Mitarbeiter im Streik waren.

Posted by on 16 Sep 2023

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Comment from Hotel Management

16 Sep 2023 by Michael Garcia

Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We would like to apologize for the negative encounter you experienced during your stay. We would like to ensure you that the necessary steps have been taken to prevent these incidents from happening again in the future. We look forward to serving you again in the future!

5 out of 5
Near the Universal Studios

Posted by on 26 May 2023

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Comment from Hotel Management

27 May 2023 by Michael Garcia

Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

5 out of 5
Sehr gutes Hotel direkt neben Universal Studios. In 8min zu Fuss im Park. Ansonsten fährt auch alle 15min ein Bus dorthin.

Posted by on 26 May 2023

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Comment from Hotel Management

27 May 2023 by Michael Garcia

Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

5 out of 5
Sehr schönes Hotel vor den Toren der Universal Studios. Shuttle Bus verkehrt den ganzen Tag. Sehr freundliches Personal.

Posted by , from Wangs on 3 Jul 2022

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Comment from Hotel Management

6 Jul 2022 by Michael Garcia

Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

5 out of 5
Alle 15 Minuten geht ein Shuttle Richtung Universal City. Zimmer sind sauber und es gibt jeden Tag eine Flasche frisches Mineral. Freundliches Personal.

Posted by on 19 Jun 2022

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Comment from Hotel Management

26 Jun 2022 by Michael Garcia

Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

Property Features

Sheraton Universal Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre and 17 meeting rooms are available. Event space at this hotel measures 32774 square feet (3045 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Universal Hotel. For a fee, parking is available. This Universal City hotel is smoke free.

  • 461 guestrooms or units
  • 20 levels
  • 32774 sq ft of conference space
  • 3045 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Burbank Bob Hope Airport Station (7.9 km / 4.9 mi)
  • Metro station: Universal City Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Universal Hotel offers 461 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:30 AM.

The California's – This restaurant specialises in American cuisine and serves breakfast and lunch. Reservations are required.

The Reel Pool Bar – This poolside bar specialises in Californian cuisine and only serves light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.

In the Mix Lobby Bar – This lobby lounge serves dinner and light fare. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult aged 18 or older must assume all liability for the booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self-parking fee: USD 39.60 per night (in/out privileges)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Universal
  • Hotel Universal
  • Sheraton Hotel Universal
  • Sheraton Universal
  • Sheraton Universal Hotel
  • Universal Hotel
  • Universal Sheraton
  • Universal Sheraton Hotel
  • Sheraton Universal Hotel Hotel
  • Sheraton Universal Hotel Universal City
  • Sheraton Universal Hotel Hotel Universal City

You should know

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.