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3.7 out of 5

"Upper class motel but not a 4.5 star hotel in terms of room quality and service. " More

By Phil I. on Sun 10 Apr 2016

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Hotel Description

Our customers tell us they can't get enough of Sunset Marquis's great location. During your stay, you're just a quick walk from Sunset Strip. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and a full-service spa. This 4.5-star hotel has 152 rooms over 3 floors. Free WiFi and pillowtop beds are available in all rooms.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and Smart TVs
  • Free WiFi
  • Free secured valet parking and secured self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, aromatherapy or body wraps at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests like the bar and restaurant
  • Steps from Sunset Strip and 11 minutes on foot from Whiskey a Go Go

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£235* Per night/room 4 Aug - 5 Aug

Superior Villa, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Villa, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Villa, 1 Bedroom (Grand)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sunset Marquis ratings based on 3 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Sunset Marquis

Couples (3)
3 out of 5

Sunset Motel

Upper class motel but not a 4.5 star hotel in terms of room quality and service.

Posted by on 10 Apr 2016

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3 out of 5

All that glitters is not always gold

Waited a long time to check in, until almost 3.30pm and that was despite having pre-alerted the Sunset Marquis of a slightly earlier arrival time. Room ok but carpet absolutely filthy, to the point where I could not walk around barefoot as the carpet left a grimey film on the soles of my feet and blackened them. No service in the tiny bar, restaurant closed very early. Some of the staff borderline on being rude and arrogant. Valet guys and a couple of the girls in reception were kind and friendly though. Received an unwanted wake up call at 4am on my last night. Advised staff of this at check out and they apologised and offered free breakfast but could not take advantage of this due to time constraints. Overall, a very disappointing experience.... Fork out a little extra and stay in a real hotel like the Beverly Hills Hotel, the Beverly Hilton or Chateau Marmont instead.

Posted by on 30 Jun 2014

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5 out of 5

Amazing hollywood hotel

Everything as good as it could be, great service, great room. Would recommend 100% if you want to stay in central LA

Posted by on 10 Mar 2012

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Property Features

Sunset Marquis offers its guests 2 the outdoor swimming pools and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Sunset Marquis. You'll have access to the health club at a partner property. Parking is available for a fee. This 4.5-star West Hollywood hotel is smoke free.

  • 152 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (26.5 km / 16.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sunset Marquis offers 152 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers. This West Hollywood hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:30 AM.

Sunset Marquis has a restaurant on site.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Personal motorised watercraft on site
  • Sailing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult aged 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A 0.239 per cent city/local tax will be charged
  • Resort fee: USD 28 per accommodation, per night

The resort fee includes:

  • Nearby fitness centre access
  • Internet access
  • Phone calls
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 35 per person (approximately)
  • Covered self-parking fee: USD 42 per night (in/out privileges)
  • Valet parking fee: USD 42 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marquis Sunset
  • Sunset Marquis
  • Sunset Marquis Hotel
  • Sunset Marquis Hotel West Hollywood
  • Sunset Marquis West Hollywood
  • Sunset Marquis Hotel
  • Sunset Marquis West Hollywood
  • Sunset Marquis Hotel West Hollywood

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.