All-inclusive Details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Property Features
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Krystal Grand Los Cabos - All inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. There are 8 meeting rooms available. A kids' pool, a fitness centre, and spa services are also featured at the family-friendly Krystal Grand Los Cabos - All inclusive. Limited free parking is available on a first-come, first-served basis. This 4-star San José del Cabo property is smoke free.
- 429 guestrooms or units
- Buffet breakfast (free)
- Deli
- Kid's club (free)
- Supervised kid's activities (free)
- Childcare (surcharge)
- Umbrellas for the pool
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Games room or arcade
- Terrace
- Garden
- Gift shop
- ATM
- Lift
- No smoking on site
- Bar or lounge
- Coffee shop
- Bar by the pool
- Dining venue
- Swim-up bar
Family Friendly Amenities
- Family property
- Free water park access
- Number of outdoor pools - 4
- Children's pool
- Waterslide
- Supervised childcare/activities (free)
- Free WiFi
- Soundproofed rooms
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Playground on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
, Parking (limited spaces)
Transport
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Parking: Free valet parking and self parking
Room Amenities
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with a safe and complimentary bottles of water. 58-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers. This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
- In-room dining (limited hours)
- LED television
- Cable channels
- Premium channels
- Shower
- Rainfall showerhead
- Housekeeping (daily)
- Childcare in room (surcharge)
- Hairdryer
- Safe
- Telephone
- Iron and ironing board
- Desk
- Sound-insulated rooms
- Climate control
- Ensuite bathroom
Food & Drink
Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
The "O" – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ayami – This diner specialises in Asian cuisine and only serves dinner. Open selected days.
Risotto – Overlooking the ocean, this diner specialises in Italian cuisine and only serves dinner. Open selected days.
Hacienda Mortero – Overlooking the ocean, this restaurant specialises in Mexican cuisine and only serves dinner. Open selected days.
The Grill – Overlooking the ocean, this restaurant specialises in international cuisine and serves lunch and dinner. Open selected days.
Room service (during limited hours) is available.
Nearby Activities
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Horse riding nearby
- Playground on site
- Snorkelling nearby
- Yoga classes/instruction on site
Spa Services
The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to lift
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
Hotel Policies
Check-in
- Check-in time starts at 3:00 PM
- Check-in time ends at anytime
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Pet Policy
- Pets and service animals are not allowed at Krystal Grand Los Cabos - All inclusive
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
- Property does not offer on-site COVID-19 testing
- Property does not require health documentation at check-in
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Staff temperature checks are not conducted regularly
- Temperature checks are not available to guests
- Masks are not compulsory at the property
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Contactless food service / room service is not available
- Commonly-touched surfaces are cleaned with disinfectant
- Reservation is not required for facilities on-site
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Staff does not wear personal protective equipment
- Mobile key entry is not available
- Debit cards not accepted
- Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
- Food service has been amended for enhanced safety
- Protective clothing is not available to guests
- Property follows sanitisation practices of Safe Travels (WTTC - Global)
- No shield between guests and staff in main contact areas
- Staffed front desk
- Guests are not provided with hand sanitiser
- Social distancing measures are not in place
- Contactless check-in is not available
- No rollaway/extra beds available
- Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
- No cots (infant beds) available
- Property confirms they are implementing enhanced cleaning measures
- Smoke detector
- Service animals not allowed
- Individually-wrapped food options are not available
- No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: USD 2.29 per accommodation, per night
- Administrative fee: USD 200 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
Hotel Names
- Krystal Grand Los Cabos
- Krystal Grand Los Cabos All inclusive
- Krystal Grand Los Cabos - All inclusive San José del Cabo
- Krystal Grand Los Cabos - All inclusive All-inclusive property
You should know
- Registered guests are the only ones allowed to be in guestrooms.
- Pets and service animals are not allowed on site.
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