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Studio

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 2 Max
£34* Per night/room 2 Dec - 3 Dec

Apartment, 1 Bedroom (4/6 persons)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Superior Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom (2/4 persons)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Studio 2/4 persons

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Zenitude Hôtel - Résidences L'Acacia Lourdes. During your stay, you're just a quick walk from Museum of Miracles of Lourdes. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). Built in 2009, this 3-star residence has 111 rooms over 3 floors. Each room includes amenities such as free WiFi and a kitchenette.

  • All rooms offer kitchenettes, balconies and flat-screen TVs
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the proximity to the airport and the comfortable guestrooms
  • 15 minutes by foot from Basilica of Our Lady of the Rosary and a 5-minute drive from Massabielle Grotto
  • Pets welcome for a fee

Zenitude Hôtel - Résidences L'Acacia Lourdes ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Zenitude Hôtel - Résidences L'Acacia Lourdes

Everyone (1) Couples (1)
1 out of 5
Leider gab es viele negativ Punkte. Leider wurden in den 5 Tage nie das Zimmer gereinigt. Auf die Bitte hin, das Bett neu zu beziehen, wurde uns mitgeteilt, dass Sie keine Zeit hätten. Auf die Bitte hin uns die Handtücher zu wechseln, wurde uns erst am Empfang mitgeteilt, dass dies nur mit zusätzlichen Gebühren gehen würde. Nach 2 Tagen konnte wir die neuen Handtücher selber am Empfang abholen gehen. Dies aber zum Glück ohne Zusatz Gebühren. Da wir zum zweiten Mal dort waren. musste wir leider feststellen, dass der Aufenthalt sehr ungenügend war.

Posted by on 14 Aug 2021

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Comment from Hotel Management

24 Sep 2021 by A Negros

Bonjour, Nous sommes navrés de lire votre retour sur séjour. En qualité de résidence de tourisme, nous proposons des services de ménage à la demande, et sur réservation auprès de la réception. la différence avec un hôtel est que la prestation ménage au quotidien se fait de manière payante, sinon, effectivement, le menage débute au bout de la 5eme journée, en "milieu de séjour". nous fournissons à l'accueil des éléments que les clients peuvent avoir besoin bien sur, mais lorsque les clients demandent directement au personnel de ménage de faire une prestation en plus, ce n'est malheureusement pas possible. nous le prévoyons à l'arrivée, avec les clients, à l'accueil. ou les clients viennent nous voir sur place, pour le demander en supplément. nous espérons avoir répondu à vos interrogations et restons à votre écoute pour toute demande complémentaire d'information bien à vous, La Direction,

3 out of 5
Hôtel est en bonne état général, la terrasse de certains chambres est à changer et un coup de peinture dans les chambres est à faire également.

Posted by on 25 Feb 2020

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5 out of 5

Hotel accueillant à 5 mn a pied du sanctuaire

Pour une seule nuitée, nous sommes arrivés avant l'heure de 'pointage', nous avons quand même pu avoir notre chambre (saison morte je pense), chambre agréable et surtout lit confortable. On a pu cuisiner dans notre studio et avoir des bouteilles au frais c'est le principal. D'un standing largement supérieur à la nuitée précédente à carcassone et pourtant au même prix, je recommande cet etablissement.

Posted by on 1 Oct 2016

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About the Zenitude Hôtel - Résidences L'Acacia Lourdes

Location 1 A Chemin de Lannedarré, Lourdes, Hautes-Pyrenees 65100

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Zenitude Hôtel - Résidences L'Acacia Lourdes. Parking is available for a fee. This 3-star Lourdes residence is smoke free.

  • 111 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2009
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Lourdes Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Zenitude Hôtel - Résidences L'Acacia Lourdes offers 111 forms of accommodation with free toiletries. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Accommodation at this 3-star residence has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Private balcony
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Kitchenware
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the residence include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Sunday: 8:00 AM-noon
  • Monday-Sunday: 3:00 PM-6:00 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 8:00 AM - noon
  • Monday - Sunday: 3:00 PM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 5 per pet (varies based on length of stay)
  • Maximum 1 per room

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts Visa, Mastercard, American Express and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitisation practices of Sanitary Protocol (UNPLV - France)
  • Debit cards not accepted
  • Staffed front desk
  • Private entrance
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300 per accommodation, per stay
  • Breakage deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 9 for adults and EUR 4.50 for children (approximately)
  • Pet fee: EUR 5 per pet (varies based on length of stay)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence l`Acacia Hotel Lourdes
  • Résidence L'Acacia
  • Zenitude Hôtel-Résidences L'Acacia Lourdes House
  • Zenitude Hôtel-Résidences L'Acacia House
  • Zenitude Hôtel-Résidences L'Acacia
  • Zenitu HôtelRésinces L'Acacia
  • Résidence Zénitude L'Acacia House Lourdes
  • Résidence Zénitude L'Acacia House
  • Résidence Zénitude L'Acacia Lourdes
  • Résidence Zénitude L'Acacia
  • Zenitude Hôtel Résidences L'Acacia Lourdes
  • Zenitude Hôtel - Résidences L'Acacia Lourdes Lourdes
  • Zenitude Hôtel - Résidences L'Acacia Lourdes Aparthotel
  • Zenitude Hôtel - Résidences L'Acacia Lourdes Aparthotel Lourdes

You should know

  • The seasonal pool will open in July and close in September.
  • Pool access available from 10:00 AM to 6:00 PM
  • Alcohol isn't served at Zenitude Hôtel - Résidences L'Acacia Lourdes.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.