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Belfry Spa by l'Occitane - Les Collectionneurs

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Excellent
187 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Lourdes Wax Museum
    2 min walk
  • Popular Location
    Chateau Fort Pyreneen Museum
    3 min walk
  • Popular Location
    Birthplace of Bernadette - Moulin de Boly
    7 min walk
  • Airport
    Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    13 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2019-11-15. Try updating your dates to see prices for your trip.

    About this area

    Lourdes

    Located in Lourdes, Belfry Spa by l'Occitane - Les Collectionneurs is on the Strip and on the riverwalk. Rosary Basilica and Notre-Dame de l'Immaculee-Conception are notable landmarks, and the area's natural beauty can be seen at Grotte of Massabielle. Looking to enjoy an event or a game while in town? See what's happening at Antoine-Beguere Stadium or Maurice Trelut Stadium.

    What's nearby

    • Popular Location
      Lourdes Wax Museum - 2 min walk
    • Popular Location
      Chateau Fort Pyreneen Museum - 3 min walk
    • Popular Location
      Abri Saint Michel - 6 min walk
    • Popular Location
      Birthplace of Bernadette - Moulin de Boly - 7 min walk
    • Popular Location
      House of Sainte Bernadette - 7 min walk

    Getting around

    • Lourdes Station - 13 min walk
    • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 13 min drive

    Restaurants

    • Where to eat
    • Hotel Belfry – Restaurant offering Italian cuisine. Serves lunch and dinner on select days.
    • Bodegon – Brasserie offering French cuisine. Serves lunch and dinner daily.
    • Alexandra – Restaurant offering French cuisine. Serves lunch and dinner daily. Reservations required.
    • Piment Rouge – Restaurant offering French cuisine. Serves lunch and dinner daily.

    About this property

    Belfry Spa by l'Occitane - Les Collectionneurs

    This hotel features a restaurant, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and 24-hour room service. All 50 rooms feature modern comforts such as LED TVs with satellite channels, along with free WiFi. Other amenities available to guests include 24-hour room service, premium bedding and coffee/tea makers.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Limited parking spaces

    Food and drink

    • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 18 per person
    • 1 restaurant and 1 coffee shop/cafe
    • 1 bar
    • 24-hour room service

    Things to do

    • Fitness centre
    • Indoor pool
    • Seasonal outdoor pool

    Family friendly

    • Babysitting/childcare (surcharge)
    • Indoor pool
    • Laundry facilities
    • Seasonal outdoor pool

    Conveniences

    • Lift
    • Free newspapers in reception

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Laundry facilities
    • Luggage storage

    Languages spoken

    • English
    • French
    • Italian
    • Portuguese
    • Spanish

    Business services

    • Meeting rooms

    Outdoors

    • Garden
    • Pool sunloungers
    • Pool umbrellas
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Blackout drapes/curtains
    • Linens
    • Premium bedding

    Bathroom

    • bathtub or shower
    • Designer toiletries
    • Hairdryer
    • Towels

    Entertainment

    • TV/satellite channels
    • LED TV

    Food and drink

    • Coffee/tea maker
    • Free bottled water

    More

    • Connecting rooms available
    • Desk
    • Electrical adapters/chargers
    • Phone
    • Safe

    Nearby things to do

    Where to eat

    • Hotel Belfry – Restaurant offering Italian cuisine. Serves lunch and dinner on select days.
    • Bodegon – Brasserie offering French cuisine. Serves lunch and dinner daily.
    • Alexandra – Restaurant offering French cuisine. Serves lunch and dinner daily. Reservations required.
    • Piment Rouge – Restaurant offering French cuisine. Serves lunch and dinner daily.
    • Le Bon Accueil – Restaurant offering French cuisine. Serves lunch and dinner daily. Reservations required.
    4.3

    Excellent

    5 - Excellent
    107
    4 - Good
    54
    3 - Okay
    13
    2 - Mediocre
    9
    1 - Poor
    4
    4.5
    Cleanliness
    4.5
    Service and Staff
    3.9
    Amenities
    4.1
    Property condition

    2/5

    • Disliked: Amenities, property conditions & facilities

    Pictures are really well taken, and you will be a little disappointed when you get there. We had a terrible swage smell in our room, and a left over feminine hygiene used pad on the bathroom trash can :( . Moreover, you would expect some swag on the l'Occitane brand - You only get a small shampoo and conditioner. No body lotion available and body soap / hand soap from Belfry not l'Occitane. Swimming pool closes at 8PM and was not working on our first night. I would not stay there again.

    Stayed 2 nights in Oct 2019

    3/5

    • Liked: Cleanliness
    • Disliked: Staff & service, amenities, property conditions & facilities
    This traveller didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    There wasn't a beda and the breakfast could have been better.

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Beautiful Place and Great Staff, Great Location

    Stayed 1 night in Oct 2019

    4/5 Good

    • Liked: Room comfort

    Rather disappointed

    I booked this hotel wanting some luxury after a rubbish apartment, but I was a little disappointed. When advertised as a spa hotel, you expect to see a spa; sadly there was only a pool - which was freezing cold due to heating issues - and an outside hot tub. The rest of the spa was still a work in progress and I’m sure it will be great once finished but certainly isn’t yet. On entering our bedroom, which was small, I could see that the decoration had been recently updated, as per the description, but the bathroom had not been updated, with a dated bath & shower curtain and musty smell. In addition, no toiletries were left and I had to ask twice before I was given any. When I complained that I wasn’t terribly happy about the spa, lack of towels when entering the spa and the lack of toiletries, I was essentially told it was my fault, as I should have asked?! Very odd. Not the best experience. Would expect more from a Belfry hotel!

    Stayed 1 night in Oct 2019

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