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Pioneer Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Explorator Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Pioneer Suite Romantic Package Free 1 Dinner (Food only) & 60 Mins Massage for 2 person per stay

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Luang Say Residence. During your stay, you're just a quick walk from Wat Manorom. Free WiFi in public areas, free self-parking and a free area shuttle are available. Built in 2010, this 4.5-star hotel has 32 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a furnished balcony in each room.

  • Air-conditioned rooms with furnished balconies, separate sitting areas and flat-screen TVs
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by La Belle Epoque, one of the property's 2 restaurants
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes complimentary bicycles
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 6 minutes by car from Wat Mai and 7 minutes from Mount Phu Si
  • Free local-area and shopping centre shuttle service

About the The Luang Say Residence

Location 4-5 Ban Phonepheng, Luang Prabang,

Renovations + Closures

This property is closed from 10 August 2020 to 28 February 2021 (dates subject to change).

Property Features

The Luang Say Residence offers its guests an outdoor pool and complimentary bicycles. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, tour or ticket assistance, and concierge services are also featured at the luxury The Luang Say Residence. An area shuttle within 5 km and A shopping centre shuttle are free. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Luang Prabang hotel.

  • 32 guestrooms or units
  • 2 levels
  • 8 buildings
  • 2 dining venues
  • Built in 2010
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Luang Prabang (LPQ-Luang Prabang Intl.) (5.1 km / 3.2 mi)
  • Property shuttles: Free area shuttle within 5 km and shopping centre shuttle; airport shuttle and cruise terminal shuttle
  • Parking: Free self parking

Room Amenities

The Luang Say Residence offers 32 forms of accommodation with minibars and a safe. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Luang Prabang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony (furnished)
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6:00 AM to 10:00 AM.

La Belle Epoque – This restaurant overlooks the garden. Guests can enjoy drinks at the bar. Reservations are required.

Terrase Des Colonies – On-site restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

  • Free bicycles on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at The Luang Say Residence

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Noise-free rooms not guaranteed
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 120
  • Christmas Eve (24 December) Gala Dinner per child: USD 60 (from 7 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 140
  • New Year's Eve (31 December) Gala Dinner per child: USD 70 (from 7 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 9 per person (one way)
  • Airport shuttle fee per child: USD 9 (one-way), (from 6 to 12 years old)
  • Late check-out fee: USD 200 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Luang Say
  • Luang Say Residence
  • Luang Say Residence Hotel
  • Luang Say Residence Hotel Luang Prabang
  • Luang Say Residence Luang Prabang
  • The Luang Say Residence Hotel Luang Prabang
  • The Luang Say Residence Hotel
  • The Luang Say Residence Luang Prabang
  • The Luang Say Residence Hotel Luang Prabang

You should know

  • The Luang Say Residence offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.