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4.3 out of 5

"Clean room, good breakfast, well located, free wifi, good stay. " More

By Joe C. on Mon 06 Jul 2015

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Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£91* Per night/room 18 Jul - 19 Jul

Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, Multiple Beds, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Best Western Grand Hotel Guinigi's great location gets high marks from our customers. During your stay, you'll be within walking distance of Porta Elisa. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • On-site recreation includes a gym, a playground and bicycles to rent
  • Guests really like the accommodation for the spaciousness and overall comfort
  • Just a 2-minute drive from Porta Elisa and a few minutes from Villa Bottini
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Best Western Grand Hotel Guinigi ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Grand Hotel Guinigi

Everyone (1) Couples (2) Family (6)
5 out of 5

Great stay!

Clean room, good breakfast, well located, free wifi, good stay.

Posted by on 6 Jul 2015

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4 out of 5

Great place to stay if you have a car.

We visited the old town of Lucca and Pisa when we stayed at the Grand Guinigi. It's fabulous part of the world. The hotel was slightly further than we expected from the old town and you had to walk on the road at times but parking was easy near the old city. Hotel parking was easily available. The hotel itself was very clean, the beds were firm but comfortable, breakfast was excellent with both American style and European breakfast foods available in plentiful amounts, and the staff were helpful and polite. A couple of irritations were that we could hear our neighbouring guests and the lifts,of which only 2 of 4 were working, were extremely slow, so we enjoyed the exercise of taking the stairs. The bar in the lobby was well priced and welcoming. This hotel was very good value for money and I would recommend it.

Posted by on 27 Apr 2011

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4 out of 5
Grosse Zimmer, Ruhig, Frühstückbüffet

Posted by on 7 Jun 2022

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4 out of 5
Die neue aussenanlage ist super und die Gäste werden gut empfangen

Posted by on 6 Jun 2019

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5 out of 5

Très bel hôtel pour séjour en famille

Chambre familiale très spacieuse (2 chambres) , grande salle de bain, très beau petit déjeuner. Très bien placé dans la superbe ville de Lucca. Seul bémol, pas de piscine.

Posted by on 19 Aug 2015

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5 out of 5

Très recommandé!!! :-)

Hôtel accueillant. Chambres spacieuses et confortables. Tout était propre. Les installations ( climatisation, lumières, prises électriques, ... ) étaient toutes fonctionnelles. Wifi gratuit dans les chambres. Personnel très sympa. Je recommande vivement cette hôtel à tout voyageur, également aux familles avec enfants en bas âge. Très bon rapport qualité /prix. :-) :-) :-) :-) :-)...

Posted by on 9 Aug 2015

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4 out of 5

zu unserer Zufriedenheit

Bequemes grosses Zimmer sauber und freundlich genau was wir gesucht haben

Posted by on 4 Aug 2014

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4 out of 5

Guter Ausgangspunkt für Ausflüge

Sehr gefallen hat uns (Familie mit 2 Kindern) unser großes Appartment, bestehend aus 2 geräumigen Zimmern mit jeweils einem Fernseher und diversen Sitzgelegenheiten. Das Frühstücksbuffet war reichhaltig und für jeden etwas dabei. Das Hotel ist etwas außerhalb des Zentrums von Lucca gelegen, verfügt aber über eine Bushaltestelle direkt vor der Tür. Der Bus fährt alle 20 Minuten ins Zentrum von Lucca. Vor und hinter dem Hotel sind ausreichend kostenfreie Parkplätze vorhanden. Das Hotel ist ein guter Ausgangspunkt für Ausflüge nach Lucca, Pisa und auch nach Florenz.

Posted by on 22 Apr 2014

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4 out of 5

Konfortables Familienhotel

Wir waren von der Ausstattung des Familienzimmers sehr beeindruckt und haben uns sofort wohl gefühlt. Frühstücksraum ist eher kühl und nüchtern ausgestattet. Für Italienische Verhältnisse aber angemessen. Wir waren mit allem sehr zufrieden. Zu Fuss etwas zu weit vom Zentrum entfernt. Man könnte Fahrräder ausleihen.

Posted by on 24 Jul 2013

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About the Best Western Grand Hotel Guinigi

Location Via Romana 1247, Lucca, LU 55100

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. WiFi is free in public spaces. Event space at this hotel measures 8471 square feet (787 square metres). The business-friendly Best Western Grand Hotel Guinigi also features a fitness centre, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. A complete renovation of Best Western Grand Hotel Guinigi was completed in May 2019. This 4-star Lucca hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 5 levels
  • 8471 sq ft of conference space
  • 787 sq. m of conference space
  • Built in 1993
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Playground on site


Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi


Free self parking , Free RV, bus, truck parking


  • Train station: Lucca Station (3.5 km / 2.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Grand Hotel Guinigi offers 167 accommodations with a safe and free newspapers. Each accommodation is individually decorated. 32-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and hairdryers. This Lucca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.

Ristorante – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are available for EUR 12.0 per day.

Pet Policy

  • Pets: EUR 12 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 5 per person (approximately)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 12.0 per day
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Grand Guinigi
  • Best Western Grand Guinigi Lucca
  • Best Western Grand Hotel Guinigi
  • Best Western Grand Hotel Guinigi Lucca
  • Best Western Hotel Guinigi
  • Grand Guinigi
  • Grand Hotel Guinigi
  • Guinigi Grand Hotel
  • Guinigi Hotel
  • Hotel Guinigi
  • Best Western Lucca
  • Lucca Best Western
  • Best Grand Guinigi Lucca
  • Best Western Grand Hotel Guinigi Hotel
  • Best Western Grand Hotel Guinigi Lucca
  • Best Western Grand Hotel Guinigi Hotel Lucca

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.