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"Just to sleep the hotel was ok. The reception and breakfast room is located in another hotel, 1 minute walk away. The rooms are somehow isolated, conn ... " More

By Inga on Tue 19 Apr 2016

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Double Room with view to the adjacent building

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£79* Per night/room 25 Nov - 26 Nov

Single Room with view to the adjacent building

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Single Room (''Hirschenplatz'' View)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Apartment

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Apartment ("Hirschplatz" View)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double Room (''Hirschplatz'' View)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Altstadt Hotel Le Stelle Luzern. During your stay, you're just a quick walk from Chapel Bridge. Features include free WiFi in public areas and valet parking (surcharge). Built in 2013, this 3-star hotel has 16 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • All rooms offer LCD TVs, minibars and hairdryers
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include multilingual staff
  • Guests praise the quiet and central location
  • Steps from Chapel Bridge and 8 minutes on foot from KKL Lucerne

Altstadt Hotel Le Stelle Luzern ratings based on 17 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Altstadt Hotel Le Stelle Luzern

Everyone (12) Couples (2) Business (2) Family (1)
3 out of 5

Just to sleep

Just to sleep the hotel was ok. The reception and breakfast room is located in another hotel, 1 minute walk away. The rooms are somehow isolated, connected with an iron staircase. My room had a window with a view on a ventilation tube and the wall of the next house. Not a room to spend time during a holiday. But very clean and modern interior. Good price for a sound sleep.

Posted by on 19 Apr 2016

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5 out of 5
Sehr hübsch eingerichtet und mitten in der Altstadt

Posted by on 24 Oct 2020

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Comment from Hotel Management

24 Oct 2020 by Altstadthotels Luzern

Thank you so much for your great feedback and that you stayed with us. Stay healthy and take care

4 out of 5

Posted by on 1 Aug 2020

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Comment from Hotel Management

2 Aug 2020 by Altstadthotels Luzern

Thank you so much for your great feedback and that you stayed with us. Stay Healthy

4 out of 5

Posted by on 22 Jul 2020

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Comment from Hotel Management

24 Jul 2020 by Altstadthotels Luzern

Thank you for your feedback it is very important to us.

5 out of 5
Ausgezeichnete Lage, Zimmer sauber und praktisch. Frühstückbuffet 1 A

Posted by on 15 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by Altstadthotels Luzern

Vielen Dank für Ihre super tolle Bewertung. Es freut uns sehr, dass Sie mit allen zufrieden waren. Wir wünschen schöne Festtage. Besinnliche Weihnachten

5 out of 5

Posted by on 12 Dec 2019

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Comment from Hotel Management

13 Dec 2019 by Altstadthotels Luzern

Thank you so much for your great feedback. All the best for you. Take care

3 out of 5
Die Lage ist sehr gut. Das Zimmer ist sauber und modern. Der Lift hat leider nicht immer funktioniert (steile Treppe in den fünften Stock). Das Zimmer ist sehr klein. Grössere Leute müssen aufpassen, dass sie den Kopf nicht anschlagen (Balken).

Posted by on 30 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Altstadthotels Luzern

Vielen Dank für Ihre Rückmeldung. Es tut uns leid das der Fahrstuhl nicht gegangen ist und hoffen das sie uns ein andermal besuchen kommen. Vielen Dank

4 out of 5

Posted by on 3 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Altstadthotels Luzern

Thank you for your great feedback and for your visit. Nice that you had a good time with us and you enjoyed our nice city. Take care and all the best.

5 out of 5
Sehr gut gelegenes Hotel mitten in der Altstadt. Wir haben ein upgrade erhalten, ohne etwas gewünscht zu haben (für den gleichen Preis).

Posted by on 20 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by Altstadthotels Luzern

Vielen Dank für Ihre sehr gute Bewertung. Es freut uns, dass Sie mit allen zufrieden waren und sie eine gute Zeit bei uns hatten. Vielen Dank und bis ein andermal

4 out of 5
Coole Location an einem zentralen Ort in der Altstadt. Zimmer sind sauber und modern eingerichtet. Das Personal ist zuvorkommend und freundlich. Wir kommen gerne wieder.

Posted by on 12 Jan 2019

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Comment from Hotel Management

14 Jan 2019 by Altstadthotels Luzern

Vielen lieben Dank für das gute Feedback. Es freut uns das es Ihnen bei uns gefallen hat und sie wieder kommen möchten. Vielen Dank und alles Gute Bis ein andermal

About the Altstadt Hotel Le Stelle Luzern

Location Hirschenplatz 3, Lucerne, LU 6004

Property Features

Altstadt Hotel Le Stelle Luzern offers its guests multilingual staff. Public spaces have free WiFi. Parking is available for a fee. A complete renovation of Altstadt Hotel Le Stelle Luzern was completed in January 2014. This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 6 levels
  • Built in 2013
  • Front desk (limited hours)
  • Staff members are multilingual
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Zurich (ZRH) (67.1 km / 41.7 mi)
  • Train station: Lucerne Station (2 km / 1.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Altstadt Hotel Le Stelle Luzern offers 16 forms of accommodation with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • LCD television
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Heating
  • Portable fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 6:30 AM - 11 PM. The check-in location differs from the property location. To check in, go to Hotel Krone Weinmarkt 12 If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances Front desk staff will greet guests on arrival.

The property is located in a pedestrian zone. However, cars are allowed to park in front of the hotel during arrival and departure. Check-in and breakfast for this property are based at a different location, (Hotel Krone - Weinmarkt 12 - 6004 Lucerne, 74 meters from Altstadt Hotel Le Stelle Luzern). Check-in 11 PM-6:30 AM takes place at the Hotel des Balances across the street.

The front desk at this property is open daily from 6:30 AM - 11 PM.
The check-in location differs from the property location. To check in, guests will need to go to Hotel Krone Weinmarkt 12
Guests arriving after hours will need to go to the following location to check in: Hotel des Balances
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Altstadt Hotel Le Stelle Luzern

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitiser.

  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CHF 27.00 per night
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Le Stelle
  • Le Stelle Hotel
  • Le Stelle Hotel Lucerne
  • Le Stelle Lucerne
  • Altstadt Hotel Stelle Lucerne
  • Altstadt Hotel Stelle
  • Altstadt Stelle Lucerne
  • Altstadt Stelle
  • Altstadt Hotel Stelle Luzern Lucerne
  • Altstadt Hotel Stelle Luzern
  • Altstadt Stelle Luzern Lucerne
  • Altstadt Stelle Luzern
  • Altstadt Le Stelle Luzern
  • Altstadt Hotel Le Stelle Luzern Hotel
  • Altstadt Hotel Le Stelle Luzern Lucerne
  • Altstadt Hotel Le Stelle Luzern Hotel Lucerne

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.