24 Oct 2020 by Altstadthotels Luzern
Thank you so much for your great feedback and that you stayed with us. Stay healthy and take care
2 Aug 2020 by Altstadthotels Luzern
Thank you so much for your great feedback and that you stayed with us. Stay Healthy
24 Jul 2020 by Altstadthotels Luzern
Thank you for your feedback it is very important to us.
19 Dec 2019 by Altstadthotels Luzern
Vielen Dank für Ihre super tolle Bewertung. Es freut uns sehr, dass Sie mit allen zufrieden waren. Wir wünschen schöne Festtage. Besinnliche Weihnachten
13 Dec 2019 by Altstadthotels Luzern
Thank you so much for your great feedback. All the best for you. Take care
2 Apr 2019 by Altstadthotels Luzern
Vielen Dank für Ihre Rückmeldung. Es tut uns leid das der Fahrstuhl nicht gegangen ist und hoffen das sie uns ein andermal besuchen kommen. Vielen Dank
2 Apr 2019 by Altstadthotels Luzern
Thank you for your great feedback and for your visit. Nice that you had a good time with us and you enjoyed our nice city. Take care and all the best.
29 Jan 2019 by Altstadthotels Luzern
Vielen Dank für Ihre sehr gute Bewertung. Es freut uns, dass Sie mit allen zufrieden waren und sie eine gute Zeit bei uns hatten. Vielen Dank und bis ein andermal
14 Jan 2019 by Altstadthotels Luzern
Vielen lieben Dank für das gute Feedback. Es freut uns das es Ihnen bei uns gefallen hat und sie wieder kommen möchten. Vielen Dank und alles Gute Bis ein andermal
Altstadt Hotel Le Stelle Luzern offers its guests multilingual staff. Public spaces have free WiFi. Parking is available for a fee. A complete renovation of Altstadt Hotel Le Stelle Luzern was completed in January 2014. This 3-star Lucerne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Altstadt Hotel Le Stelle Luzern offers 16 forms of accommodation with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Special check-in instructions:
The front desk is open daily from 6:30 AM - 11 PM. The check-in location differs from the property location. To check in, go to Hotel Krone Weinmarkt 12 If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances Front desk staff will greet guests on arrival.
The property is located in a pedestrian zone. However, cars are allowed to park in front of the hotel during arrival and departure. Check-in and breakfast for this property are based at a different location, (Hotel Krone - Weinmarkt 12 - 6004 Lucerne, 74 meters from Altstadt Hotel Le Stelle Luzern). Check-in 11 PM-6:30 AM takes place at the Hotel des Balances across the street.
The front desk at this property is open daily from 6:30 AM - 11 PM.
The check-in location differs from the property location. To check in, guests will need to go to Hotel Krone Weinmarkt 12
Guests arriving after hours will need to go to the following location to check in: Hotel des Balances
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitiser.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.