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Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£87* Per night/room 18 Nov - 19 Nov

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quadruple Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Altstadt Hotel Magic Luzern's good location gets good marks from our customers. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus 2 restaurants and a business centre. Built in 1500, this 3-star hotel has 13 rooms over 4 floors. Each room includes amenities such as free WiFi and cable TV channels.

  • All rooms offer cable TV, minibars and safes
  • Free WiFi
  • Enjoy Italian cuisine while dining at Ristorante Le Stelle
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a business centre and multilingual staff
  • Guests like the accommodation for the cleanliness, spaciousness and nice bathrooms
  • Steps from Chapel Bridge and 7 minutes on foot from KKL Lucerne

Altstadt Hotel Magic Luzern ratings based on 16 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Altstadt Hotel Magic Luzern

Everyone (13) Couples (1)
4 out of 5
Parfait, personnel accueillant et professionnel, jolie chambre spacieuse et propre. Seuls points négatif le ménage fait à la va vite, mini bar pas rempli (plus de tasses). Par rapport au lieu, dans la vieille ville, proche de tout.

Posted by on 3 Sep 2020

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Comment from Hotel Management

4 Sep 2020 by Altstadthotels Luzern

Thank you for your great feedback and that you stayed with us. We are very sorry about the cleaness in the room. Hope you had a good here in lucerne and we will see you again. Take care and stay healthy

3 out of 5

Posted by on 13 Jul 2020

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Comment from Hotel Management

13 Jul 2020 by Altstadthotels Luzern

Thank you for your great feedback. Stay Healthy

3 out of 5
Manque de clim et la chambre etais tres humide et chaude disagreeable pour dormir Aceueille sympatique L hotel es trws bien situé

Posted by , from suisse on 2 Jul 2020

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Comment from Hotel Management

12 Jul 2020 by Altstadthotels Luzern

Dear Philippe Thank you for your feedback. We are sorry that you was not satisfied with the room. Thank you that you let us know. Take care

4 out of 5
Sehr zentral gelegen. Das Zimmer war sauber, klein aber fein.

Posted by on 26 Feb 2020

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Comment from Hotel Management

29 Feb 2020 by Altstadthotels Luzern

Thank you for your great feedback and that you stayed with. All the best for you and your family. Take care

4 out of 5
ma Chambre top pour les touristes mais grande propre et bien agencée propreté top situation géographique super

Posted by on 16 Dec 2019

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Comment from Hotel Management

17 Dec 2019 by Altstadthotels Luzern

Thank you for your great feedback. Nice that you had a good time here with us and everything was fine. Take care and have a Merry X-Mas

5 out of 5

Posted by on 29 Nov 2019

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Comment from Hotel Management

7 Dec 2019 by Altstadthotels Luzern

Thank you for your great feedback. Nice that everything was fine for you and that you had a good time here. Take care and all the best

4 out of 5

Posted by on 22 Nov 2019

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Comment from Hotel Management

24 Nov 2019 by Altstadthotels Luzern

Thank you so much for your great feedback. Take care and all the best

3 out of 5

Posted by on 21 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by Altstadthotels Luzern

Thank you for your good feedback. Take care and all the best.

4 out of 5

Posted by on 28 Apr 2019

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Comment from Hotel Management

28 Apr 2019 by Altstadthotels Luzern

Thank you for your very good feedback. Take care

5 out of 5

Spannendes Zimmer in Altstadt-Hotel

Pros: Peis/Leistung stimmt total
Cons: glaube nicht
Location: Mitten in der Altstadt von Luzern. Shoppen und essen gehen in unmittelbarer Nähe.
Ich war sehr positiv überrascht vom Zimmer im italienischen Stil. Geschmackvoll eingerichtet mit Kaffe/Tee-Maschine. Super-Lage, wenn einmal gefunden, da Check-In in Partner-Hotel vis-à-vis stattfindet.

Posted by , from Basel on 13 Nov 2017

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Comment from Hotel Management

17 Nov 2017 by Anni

Guten Abend Béatrice Vielen lieben Dank für Ihre sehr gute 5* Bewertung. Wir schätzen es sehr und es freut uns zu lesen das sie Ihren Aufenthalt bei uns sehr genossen haben. Gerne ein andermal. Vielen Dank

About the Altstadt Hotel Magic Luzern

Location Brandgässli 1, Lucerne, LU CH-6004

Property Features

There are 2 restaurants on site. WiFi is free in public spaces. You'll find a business centre on site. Altstadt Hotel Magic Luzern also features multilingual staff, dry cleaning/laundry services, and a safe deposit box at the front desk. For a fee, parking is available. This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 13 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1500
  • Business facilities
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Zurich (ZRH) (67.1 km / 41.7 mi)
  • Train station: Lucerne Station (2 km / 1.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Altstadt Hotel Magic Luzern offers 13 forms of accommodation with minibars and a safe. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • Television
  • Cable channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Blackout drapes
  • Heating
  • Fan
  • Ensuite bathroom

Food & Drink

Ristorante Le Stelle – This restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).

Restaurant Balances – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Waterskiing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:30 AM - 11:00 PM. The check-in location differs from the property location. To check in, go to Weinmarkt 12 If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des BalancesIf you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.

Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

The front desk at this property is open daily from 6:30 AM - 11:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Weinmarkt 12
Guests arriving after hours will need to go to the following location to check in: Hotel des Balances
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CHF 27.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Magic Hotel
  • Magic Hotel Lucerne
  • Magic Lucerne
  • Altstadt Hotel Magic Lucerne
  • Altstadt Hotel Magic
  • Altstadt Magic Lucerne
  • Altstadt Magic
  • Altstadt Hotel Magic Luzern Lucerne
  • Altstadt Hotel Magic Luzern
  • Altstadt Magic Luzern Lucerne
  • Altstadt Magic Luzern
  • Altstadt Magic Luzern Lucerne
  • Altstadt Hotel Magic Luzern Hotel
  • Altstadt Hotel Magic Luzern Lucerne
  • Altstadt Hotel Magic Luzern Hotel Lucerne

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.