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Hotel Description

Ameron Luzern Hotel Flora's great location gets high marks from our customers. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Built in 1978, this 4-star hotel has 161 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and premium bedding
  • Free WiFi
  • Enjoy Italian cuisine while dining at Brasserie Flora
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes rowing/canoeing and ice skating
  • Guests praise the quiet and central location
  • Steps from Chapel Bridge and 5 minutes on foot from KKL Lucerne
  • Pets welcome for a fee

Standard Double Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£119* Per night/room 6 Sep - 7 Sep

Standard Room (Grandlit)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Comfort Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Deluxe Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Room (Grandlit)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Ameron Luzern Hotel Flora ratings based on 37 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ameron Luzern Hotel Flora

Everyone (22) Couples (5) Family (2)
5 out of 5
Belle et confortable chambre située dans une belle ville. Bon accueil.

Posted by , from Epalinges on 3 Aug 2020

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4 out of 5
Freundliches und hilfsbereites Personal, saubere Zimmer (Premium), zentrale Lage. Frühstück ausreichend. Auswahl an Käse, Fleisch Brot, etc. auf Grund der Coronakrise eingeschränkt. Leider hat uns der Frühstück-Speck nicht geschmeckt.

Posted by on 29 Jul 2020

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4 out of 5

Posted by on 26 Jul 2020

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5 out of 5
Erwartungen erfüllt. Nettes Personal und sehr Sauber.

Posted by on 12 Feb 2020

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Comment from Hotel Management

14 Feb 2020 by JT

Herzlichen Dank für Ihre lobenden Worte. Es freut uns sehr das wir Sie mit unserer Freundlichkeit und Sauberkeit begeistern konnten. Wir würden und freuen Sie bald wieder bei uns begrüssen zu dürfen und senden beste Grüsse aus Luzern, Jessica Ternes und Team

5 out of 5

Posted by on 1 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by JT

Thank you very much for rating our comfort and service 5 stars. We would be even more happy to see you soon again in Lucerne, Jessica Ternes and Team

3 out of 5
Das Personal war desinteressiert und grüsste nicht und bedankte sich auch nicht. Man fühlte sich nicht willkommen

Posted by on 25 Dec 2019

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Comment from Hotel Management

31 Dec 2019 by Jessica Ternes

Sehr geehrter Gast. Vielen Dank, dass Sie sich die Zeit für Ihre Bewertung genommen haben. Wir bedauern sehr Ihre negativen Impressionen über die Aufmerksamkeit und Höflichkeit unseres Personals zu lesen. Bitte seien Sie versichert, dass Freundlichkeit einer unseren Eckpfeiler des Unternehmens ist und die von Ihnen geschilderten Eindrücke nicht unseren Standards entsprechen. Wir möchten uns an dieser Stelle bei Ihnen vielmals entschudligen. Wir hoffen sehr, dass diese Erfahrung nicht dauerhaft den Eindruck über unser Haus trübt. Mit besten Grüssen Jessica Ternes & Team

5 out of 5
Das Hotel ist sehr nahe am Bahnhof. Ruhige Lage. Cool war auch die gratis Benutzung von den Bussen.

Posted by on 23 Dec 2019

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Comment from Hotel Management

31 Dec 2019 by Jessica Ternes

Sehr geehrter Gast Vielen Dank für Ihre tolle Rückmeldung. Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt im Hotel Flora so gut gefallen hat. Wir sehen die Lage unseres Hauses ebenfalls als eines der Highlights. Die Gästekarte wird durch den Tourismusverbad Luzern offeriert und ist eine wirklich grossartige Idee den Aufenthalt unkompliziert zu gestalten. Es würde uns sehr freuen Sie bei Gelegenheit wieder in unserem Haus begrüssen zu dürfen. Mit freundlichen Grüssen Jessica Ternes und Team

3 out of 5
Sehr zental gelegen. Parkaus direkt beim Hotel. Zimmer sind hellhörig und man hört bereits in der Frühe das Reinigungspersonal wie die Zimmer gereiningt werden.

Posted by on 15 Dec 2019

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Comment from Hotel Management

17 Dec 2019 by JT

Vielen Dank für Ihre lobende Worte. Es freut uns sehr zu lesen, dass es Ihnen bei uns grundsätzlich wohlgefühlt haben. Ihre Anmerkungen bezüglich unseren Zimmermädchen, werden wir umgehend an unsere Hausdame weiterleiten. Bitte entschuldigen Sie dieses vielmals. Herzliche Grüsse Jesscia Ternes und Team

4 out of 5

Posted by on 30 Nov 2019

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Comment from Hotel Management

2 Dec 2019 by JT

Thank you very much for rating our comfort and service 4 stars. We would be even more happy to see you soon again in Lucerne, Jessica Ternes and Team

3 out of 5
Ein so schmales Bett für ein 4-Stern Hotel ist ungenügend. Ausserdem war ein Basston während der Nacht wahrnehmbar, so als ob im Gebäude eine Disco gewesen wären.

Posted by on 10 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by JT

Herzlichen Dank für Ihre offenen Worte. Die Klassifizierung als 4-Sterne Hotel erfolgt über die HotellerieSuisse, gemessen an deren Standards, welche wir alle erfüllen. Es tut uns leid zu lesen das Sie durch das Nachtleben in Luzern gestört wurden. Wir werden Ihren Hinweis aufnehmen und im Team besprechen wie wir hier Abhilfe schaffen können. Wir danken Ihnen für diese wertvollen Hinweise und würden uns freuen, wenn Sie uns bei einem zukünftigen Aufenthalt eine zweite Chance geben, Sie vollkommen von der Qualität unseres Service zu überzeugen. Merci und herbstliche Grüsse aus Luzern, Jessica Ternes und das Flora-Team

About the Ameron Luzern Hotel Flora

Location Seidenhofstrasse 5, Lucerne, LU 6002

Renovations + Closures

The property will be renovating from 01 July 2020 to 12 September 2020 (completion date subject to change). The following areas are affected:

  • Dining venue

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. WiFi is free in public spaces. Event space at this hotel measures 1647 square feet (153 square metres). A library, a terrace, and tour or ticket assistance are also featured at the business-friendly Ameron Luzern Hotel Flora. For a fee, parking is available. This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 161 guestrooms or units
  • 6 levels
  • 1647 sq ft of conference space
  • 153 sq. m of conference space
  • Built in 1978
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Zurich (ZRH) (68 km / 42.3 mi)
  • Train station: Lucerne Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ameron Luzern Hotel Flora offers 161 forms of air-conditioned accommodation with espresso makers and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in March 2017.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.

Brasserie Flora – This restaurant specialises in Italian cuisine.

Bar & Boulevard – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Waterskiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Rowing or canoeing on site
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 20 per night.

Pet Policy

  • Pets: CHF 25.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Parking height restrictions apply
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 22 per person (approximately)
  • Self-parking fee: CHF 26 per night
  • Nearby parking fee: CHF 26.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Crib (infant bed) fee: CHF 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ameron Flora
  • Ameron Flora Hotel
  • Ameron Flora Lucerne
  • Ameron Hotel
  • Ameron Luzern Flora Lucerne
  • Ameron Hotel Flora Lucerne
  • Flora Hotel
  • Hotel Ameron
  • Hotel Ameron Flora
  • Ameron Luzern Hotel Flora Hotel
  • Ameron Luzern Hotel Flora Lucerne
  • Ameron Luzern Hotel Flora Hotel Lucerne

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.