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Double Room (City Facing)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£119* Per night/room 1 Nov - 2 Nov

Double Room, River View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double Room, Balcony, River View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double or Twin Room, 1 Double Bed with Sofa bed, River View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Double or Twin Room, 1 Double Bed with Sofa bed, Balcony, River View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at Des Alpes Luzern gets good marks from our customers. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 3-star hotel has 45 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, safes and showers
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the helpful staff and the breakfast
  • Steps from Chapel Bridge and 7 minutes on foot from KKL Lucerne
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Des Alpes Luzern ratings based on 13 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Des Alpes Luzern

Everyone (8) Couples (4)
4 out of 5

Posted by on 27 Aug 2020

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Comment from Hotel Management

14 Oct 2020 by Hotel Des Alpes Team

Vielen herzlichen Dank für Ihr Feedback. Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat. Wir wünschen Ihnen alles Gute und bis zum nächsten Mal. Hotel Des Alpes Team

5 out of 5
Dans le quartier historique à côté du fleuve. Très soigné. Personnel avenant.

Posted by , from Yverdon-les-Bains on 21 Aug 2020

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Comment from Hotel Management

14 Oct 2020 by Front office Team

Merci beaucoup pour votre feedback. Nous sommes contents que vous avez eu un bon séjour dans notre hôtel. À la prochaine Hotel Des Alpes Team

4 out of 5
Grundsätzlich hat mir der Aufenthalt gut gefallen. Wir waren für unseren 34.Hochzeitstag da. Mein Hauptaugenmerk lag auf dem Zimmer mit Balkon und der entsprechenden Aussicht auf die Kapellbrücke, Bahnhof und Jesuitenkirche. Dafür ist das Hotel perfekt. Das Zimmer war klein, aber sauber, bis auf den Fleck auf dem Stuhl. Was mich enttäuschte liegt im Restaurantbereich. Meine Frau hatte eine Magen-OP, deshalb kann sie nur sehr kleine Portionen essen. Das hatten wir angemeldet im Vorfeld. Jedoch beim Abendessen, gab es keine Flexibilität der Küche, sie musste eine normale Portion bestellen und bezahlen. Das war schwach. Für ein Zimmer im Preis von Fr. 250.- und einem Nachtessen für Fr. 78,. sollte es möglich sein liegen eine kleine Portion zu erhalten.

Posted by on 12 Aug 2020

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Comment from Hotel Management

12 Aug 2020 by Hotel Des Alpes Team

Grüezi Herr René Herzlichen Dank für Ihr Feedback. Für ein Haus wie unseres sind Gästemeinungen sehr wichtig. Wir schenken diesen auch unsere besondere Beachtung, denn nur so können wir uns stetig verbessern. Wir möchten uns für den Vorfall im Restaurant in aller Form entschuldigen. Wir haben bereits Massnahmen gesetzt, damit dies nicht noch einmal vorkommt. Wir hoffen, dass Sie Luzern genossen haben und würden uns freuen, Sie zu einem anderen Datum wieder begrüssen zu dürfen. Freundliche Grüsse Hotel Des Alpes Team

5 out of 5

Posted by on 10 Aug 2020

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4 out of 5

Posted by on 31 Jul 2020

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5 out of 5

Posted by on 24 Jul 2020

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5 out of 5

Posted by on 2 Jun 2020

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5 out of 5
Hôtel très bien situé et qui facilite les ballades à pieds. Personnel accueillant et sympatique. Chambre et salle de bain propre, bonne literie. Petit déjeuné bien servi. Je recommande cet hôtel.

Posted by on 23 Feb 2020

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3 out of 5

Posted by on 3 Nov 2019

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3 out of 5
Im Verhältnis zu den Kosten bescheidene, jedoch genügende Ausstattung, doch sehr kleines und relativ lautes Zimmer ( liegt neben Haupteingang über rückwärtiger Entsorgung verbunden mit Lärm bis 23 Uhr ). Kleines Doppelbett, ältere sanitarische Einrichtungen, alter Lift, enge Gänge etc. Schlafkissenauswahl ungenügend. Für eine Nacht geht das gerade so.

Posted by on 19 Sep 2019

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About the Des Alpes Luzern

Location Furrengasse 3, Lucerne, 6004

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Des Alpes Luzern. This 3-star Lucerne hotel is smoke free.

  • 45 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Geneva (GVA-Cointrin Intl.) (262.2 km / 162.9 mi)
  • Train station: Lucerne Station (0.3 km / 0.2 mi)

Room Amenities

Des Alpes Luzern offers 45 forms of accommodation with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily.

Des Alpes Luzern has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Guests must contact this property in advance to reserve cots/infant beds

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.Enhanced food service safety measures are in place.

  • One child stays free
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpes Lucerne Hotel
  • Alpes Hotel
  • Alpes Lucerne
  • Des Alpes Lucerne
  • Des Alpes Hotel
  • Alpes Luzern Hotel
  • Alpes Luzern
  • Des Alpes
  • Alpes Luzern Hotel Lucerne
  • Alpes Luzern Lucerne
  • Des Alpes Luzern
  • Des Alpes Luzern Hotel
  • Des Alpes Luzern Lucerne
  • Des Alpes Luzern Hotel Lucerne

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.