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4.5 out of 5

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By a verified traveller on Thu 15 Aug 2019

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Classic Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£299* Per night/room 15 Sep - 16 Sep

Junior Suite, Lake View (Empire)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Room, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Grand Hotel National's great location. During your stay, you're just a quick walk from Grand Casino Lucerne. Enjoy features like free WiFi in public areas, plus 4 restaurants and an indoor pool.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Grand Casino Lucerne and Hofkirche
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee

Grand Hotel National ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hotel National

Everyone (14) Couples (4) Business (1) Family (1)
4 out of 5

Posted by on 31 May 2021

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3 out of 5
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Posted by on 15 Aug 2019

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5 out of 5

Great hotel on the banks of Lake Lucerne

This is an excellent 5 star hotel in a perfect location. Everything was top class including the prices but that is to be expected. The location is perfect in the centre of Lucerne, on the lake and opposite the station. The hotel had been there for many years and some things looked a little tired. The room was modern though and clearly there is an on going programme of refurbishment. Our only problem was a slow to empty bath. Overall, an excellent hotel which we would highly recommend. Restaurants excellent and staff very attentive

Posted by , from West Suddex, UK on 1 Sep 2017

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5 out of 5

Posted by on 1 May 2022

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3 out of 5
Die Lage des Hotel ist sehr gut. Ich finde das Hotel müsste neu renoviert werden, es ist sehr in die Jahre gekommen.

Posted by on 22 Oct 2021

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Comment from Hotel Management

21 Dec 2021 by Raimondo Erculiani

Sehr geehrte Cornelia Wir bedanken uns herzlich, dass Sie das GRAND HOTEL NATIONAL gewählt haben. Es hat uns sehr gefreut Sie bei uns begrüssen zu dürfen. Ein ganz besonderer Dank gilt vor allem Ihrer ehrlichen Rückmeldung über Ihren Aufenthalt und der Zeit, welche Sie sich dafür genommen haben. Freundliche Grüsse direkt vom Ufer des Vierwaldstättersees Raimondo Erculiani und sein Team

5 out of 5
repas au restaurant et cocktail au bar excellent. très beau hôtel et bien situé

Posted by on 4 Aug 2021

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Comment from Hotel Management

27 Aug 2021 by Raimondo Erculiani

Cher invité Nous vous remercions de votre visite au GRAND HOTEL NATIONAL et de votre merveilleux commentaire. Nous sommes très heureux que vous ayez apprécié votre séjour dans notre hôtel et que vous ayez été satisfait du service et de l'emplacement. En tant que client, le choix de l'hébergement vous appartient. Nous sommes donc très heureux de vous compter parmi nos précieux clients. Avec nos salutations distinguées Raimondo Erculiani et son équipe

5 out of 5

Posted by on 23 Jul 2020

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5 out of 5
Soggiorno piacevolissimo. Albergo molto bello, ottimi servizi e personale molto gentile, disponibile e professionale.

Posted by , from Castel San Pietro (CH) on 20 Jul 2020

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Comment from Hotel Management

17 Aug 2020 by Raimondo e il Team

Grazie mille per la vostra visita al GRAND HOTEL NATIONAL e per il vostro feedback positivo. A presto a Lucerna Raimondo e il Team

5 out of 5
Schön gelegenes Hotel. Direkt am See und in kurzer Gehdistanz in die Innerstadt.

Posted by on 3 Mar 2020

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5 out of 5

Posted by on 1 Jul 2019

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About the Grand Hotel National

Location Haldenstrasse 4, Lucerne, LU 6006

Property Features

Grand Hotel National offers its guests an indoor pool and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Grand Hotel National. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. This 5-star Lucerne hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 4 levels
  • 4 dining venues
  • Built in 1870
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Lucerne Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hotel National offers 41 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 40-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Espresso maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 1:00 PM.

Grand Hotel National has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Sailing nearby
  • Cross-country skiing nearby

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Hotel National offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 30 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CHF 15 and CHF 49 for adults, and CHF 15 and CHF 49 for children (approximately)
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self-parking fee: CHF 60 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel National
  • Grand Hotel National Lucerne
  • Grand National Hotel
  • Grand National Lucerne
  • Hotel Grand National
  • Hotel National
  • Grand Hotel Lucerne
  • Grand Hotel National Hotel
  • Grand Hotel National Lucerne
  • Grand Hotel National Hotel Lucerne

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars, and is displayed on this page as 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.