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4.6 out of 5

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By a verified traveller on Thu 15 Aug 2019

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Classic Double Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£245* Per night/room 2 Nov - 3 Nov

Standard Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Ritz Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Double Room, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the clean rooms at Grand Hotel National. During your stay, you're just a quick walk from Lion Monument. Enjoy features like free WiFi in public areas, plus 4 restaurants and an indoor pool. Built in 1870, this 5-star hotel has 41 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Chapel Bridge and Lion Monument
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee

Grand Hotel National ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hotel National

Everyone (12) Couples (3) Business (1)
3 out of 5
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Posted by on 15 Aug 2019

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5 out of 5

Great hotel on the banks of Lake Lucerne

This is an excellent 5 star hotel in a perfect location. Everything was top class including the prices but that is to be expected. The location is perfect in the centre of Lucerne, on the lake and opposite the station. The hotel had been there for many years and some things looked a little tired. The room was modern though and clearly there is an on going programme of refurbishment. Our only problem was a slow to empty bath. Overall, an excellent hotel which we would highly recommend. Restaurants excellent and staff very attentive

Posted by , from West Suddex, UK on 1 Sep 2017

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5 out of 5

Posted by on 23 Jul 2020

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5 out of 5
Soggiorno piacevolissimo. Albergo molto bello, ottimi servizi e personale molto gentile, disponibile e professionale.

Posted by , from Castel San Pietro (CH) on 20 Jul 2020

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Comment from Hotel Management

17 Aug 2020 by Raimondo e il Team

Grazie mille per la vostra visita al GRAND HOTEL NATIONAL e per il vostro feedback positivo. A presto a Lucerna Raimondo e il Team

5 out of 5
Schön gelegenes Hotel. Direkt am See und in kurzer Gehdistanz in die Innerstadt.

Posted by on 3 Mar 2020

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5 out of 5

Posted by on 1 Jul 2019

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5 out of 5

Posted by on 1 Apr 2019

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4 out of 5
Wir waren im Zimmer 301. Strassenseite. Die Lärme von der Passanten und Autos sind sehr bemerkenswert.

Posted by on 3 Mar 2019

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5 out of 5
Super Aussicht auf den See. Wurde gratis von Stadtseitenzimmer auf Seeseitenzimmer upgegradet! Toll...

Posted by on 25 Feb 2019

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5 out of 5
Zentral und an schöner Lage (nähe See mit Seeblick) gelegenes Hotel

Posted by , from Basel on 15 Oct 2018

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About the Grand Hotel National

Location Haldenstrasse 4, Lucerne, LU 6006

Property Features

Grand Hotel National offers its guests an indoor pool and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Grand Hotel National. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. This 5-star Lucerne hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 4 levels
  • 4 dining venues
  • Built in 1870
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Zurich (ZRH) (67 km / 41.7 mi)
  • Train station: Lucerne Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hotel National offers 41 forms of accommodation with minibars and espresso makers. Each accommodation is individually furnished and decorated. 40-inch Flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Espresso maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Heating
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Grand Hotel National has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Sailing nearby
  • Cross-country skiing nearby

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per day.

Pet Policy

  • Pets: CHF 30 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 35 per person (approximately)
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self-parking fee: CHF 60 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel National
  • Grand Hotel National Lucerne
  • Grand National Hotel
  • Grand National Lucerne
  • Hotel Grand National
  • Hotel National
  • Grand Hotel Lucerne
  • Grand Hotel National Hotel
  • Grand Hotel National Lucerne
  • Grand Hotel National Hotel Lucerne

You should know

  • Grand Hotel National offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5.0 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.