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4.4 out of 5

"Staff were very friendly and helpful. Any time we approach them they always try their best to help us. Hotel is very close to the train station with i ... " More

By a verified traveller on Sat 26 Oct 2019

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Basic Double Room (Cosy)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£127* Per night/room 27 Jun - 28 Jun

Family Room (Cosy)

Bed Count 1 King Bed Maximum Occupancy 4 Max

City Single Room (Noble)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Family Room (Noble)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Basic Single Room (Cosy)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

City Double Room (Noble)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Hotel Central Luzern. During your stay, you're just a quick walk from Chapel Bridge. Features include free WiFi in public areas, plus a bar and self-parking (surcharge). Built in 1910, this 3-star hotel has 46 rooms over 5 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, premium bedding and desks
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a meeting room, multilingual staff and a lift
  • On-site recreation includes a playground
  • Guests have great things to say about the clean guestrooms and the local sightseeing
  • Within a 10-minute walk of Chapel Bridge and Lucerne Town Hall

Hotel Central Luzern ratings based on 37 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Central Luzern

Everyone (21) Couples (8) Family (6)
4 out of 5

Posted by on 8 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by Stefan Odermatt, your host

Dear guests, It is great that you enjoyed your stay and we say thank you for your good review. We wish you all the best. And please come back soon. Kind regards from Hotel Central Lucerne,

5 out of 5
Staff were very friendly and helpful. Any time we approach them they always try their best to help us. Hotel is very close to the train station with in walking distance to the city centre. Very close to all the amenities which helped us as a tourist.

Posted by on 26 Oct 2019

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Comment from Hotel Management

27 Oct 2019 by Hotel Central Lucerne, Priska Grossmann

Dear guests, It is great that you enjoyed your stay so much and we say thank you for your excellent review. We wish you all the best. And please come back soon. Kind regards

5 out of 5

Great centrally located hotel.

Had a great time at this hotel. Centrally located so easy to get to all the visitor attractions either by foot, bus or train. Hotel has recently been renovated. We had a family room (2 adults, 2 children: 9 & 5), which was spacious and really quiet even though it has a central location. Staff really friendly and gave advice on what to do.

Posted by , from Edinburgh on 11 Apr 2017

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5 out of 5
Das Hotel Central ist super geeignet, wenn man die Stadt besichtigen möchte! Wir haben einen sehr schönen Aufenthalt im Hotel gehabt und empfehlen es gerne weiter!

Posted by on 13 Apr 2021

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Comment from Hotel Management

18 Apr 2021 by Stefan Odermatt, Ihr Gastgeber

Liebe Gäste, Schön, wenn es Ihnen bei uns so gut gefallen hat und wir danken Ihnen für die ausgezeichnete Bewertung. Wir wünschen Ihnen alles Gute und kommen Sie doch bald wieder einmal zu uns als unsere Gäste. Freundliche Grüsse vom Hotel Central Luzern

4 out of 5

Posted by on 11 Apr 2021

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Comment from Hotel Management

27 Apr 2021 by Stefan Odermatt, Ihr Gastgeber

Liebe Gäste, Schön, dass Ihnen der Aufenthalt bei uns so gut gefallen hat und wir danken Ihnen für die ausgezeichnete Bewertung. Wir wünschen Ihnen alles Gute. Und kommen Sie bald wieder. Freundliche Grüsse vom Hotel Central Luzern

5 out of 5

Posted by on 10 Apr 2021

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Comment from Hotel Management

27 Apr 2021 by Stefan Odermatt, Ihr Gastgeber

Liebe Gäste, Schön, dass Ihnen der Aufenthalt bei uns so gut gefallen hat und wir danken Ihnen für die ausgezeichnete Bewertung. Wir wünschen Ihnen alles Gute. Und kommen Sie bald wieder. Freundliche Grüsse vom Hotel Central Luzern

5 out of 5
La salle du déjeuner, super bien agencée, on peut y venir quand on veut, il y a une machine à café à disposition et gratuite. On peut y manger notre pic- nic.

Posted by , from Rolle on 23 Oct 2020

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Comment from Hotel Management

24 Oct 2020 by Sybille Odermatt

Chèrs clients, merci beaucoup pour votre critique excellente! Nous sommes très heureux que vous avez apprécié votre séjour à l'Hôtel Central Lucerne et nous espérons que nous pourrons vous accueillir à nouveau bientôt. Meilleures salutations, Hotel Central Lucerne

4 out of 5

Posted by on 12 Oct 2020

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Comment from Hotel Management

13 Oct 2020 by Stefan Odermatt, Ihr Gastgeber

Liebe Gäste Schön, dass Ihnen der Aufenthalt bei uns so gut gefallen hat und wir danken Ihnen für die gute Bewertung. Wir hoffen, Sie bei Gelegenheit wieder bei uns begrüssen zu dürfen. Beste Grüsse vom Hotel Central Luzern

5 out of 5
Zentral gelegenes Hotel. 3 Minuten vom Bahnhof und Kapellbrücke. Sehr gepflegtes familiäres Hotel.

Posted by , from Olten on 7 Oct 2020

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Comment from Hotel Management

8 Oct 2020 by Stefan Odermatt, Gastgeber

Liebe Gäste Schön, dass Ihnen der Aufenthalt bei uns so gut gefallen hat und wir danken Ihnen für die ausgezeichnete Bewertung. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Beste Grüsse vom Hotel Central Luzern

4 out of 5
derChef persönlich ist präsent und nimmt sich Zeit für dieGäste.

Posted by , from St.Gallen on 7 Oct 2020

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Comment from Hotel Management

7 Oct 2020 by Stefan Odermatt, Ihr Gastgeber

Liebe Gäste, Schön, dass es Ihnen bei uns so gut gefallen hat und wir danken Ihnen für die gute Bewertung. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Beste Grüsse vom Hotel Central Luzern

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Central Luzern. For a fee, parking is available. A complete renovation of Hotel Central Luzern was completed in January 2017. This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 5 levels
  • Built in 1910
  • Buffet breakfast (free)
  • Bar or lounge
  • 1 conference room
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Zurich Airport (ZRH) (68.4 km / 42.5 mi)
  • Train station: Lucerne Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Central Luzern offers 46 forms of accommodation with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Desk
  • Sound-insulated rooms
  • Heating
  • Fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 8:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Seidenhofstrasse 5, LuzernTo make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 8:00 PM.
Guests arriving after hours will need to go to the following location to check in: Seidenhofstrasse 5, Luzern
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 18.00 per day (in/out privileges)
  • Nearby parking fee: CHF 18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Central Hotel Lucerne
  • Central Lucerne
  • Hotel Central Luzern Lucerne
  • Central Luzern Lucerne
  • Central Luzern
  • Hotel Central Luzern Hotel
  • Hotel Central Luzern Lucerne
  • Hotel Central Luzern Hotel Lucerne

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.