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Double Room, City View (Queenroom)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£127* Per night/room 1 Nov - 2 Nov

Junior Suite, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double or Twin Room, River View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Romantic Suite, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Triple Room, River View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room Single Use, River View

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Description

Hotel Des Balances's great location gets high marks from our customers. During your stay, you're just a quick walk from Chapel Bridge. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 56 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and satellite TV channels in each room.

  • Air-conditioned rooms with iPod docking stations, satellite TV and minibars
  • Free WiFi
  • Enjoy French cuisine while dining at Restaurant Balances
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Chapel Bridge and 8 minutes on foot from KKL Lucerne
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Des Balances ratings based on 9 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Des Balances

Everyone (6) Couples (2)
5 out of 5

Posted by on 26 Feb 2020

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Comment from Hotel Management

27 Feb 2020 by Guest Relations Manager

We thank you a lot for your fantastic rating and we are glad that you had a pleasant time staying at our hotel. Come visit us soon again, we look forward to it.

5 out of 5
La suite romantique m'a agréablement surprise. Je reviendrais certainement dans ce batiment.

Posted by , from Riddes on 25 Sep 2020

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Comment from Hotel Management

30 Sep 2020 by Guest Relations Manager

Nous vous remercions pour votre excellente estimation et nous sommes ravis que votre séjour se soit très bien passé. Au plaisir de vous revoir bientôt de nouveau!

4 out of 5
Wir wurden sehr herzlich empfangen sogar mein Geburtstag wurde registriert mit Pralinen &Wunderkerze im schoggikuchen nochmals danke kommen gerne wieder H.R.

Posted by on 3 Aug 2020

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Comment from Hotel Management

11 Aug 2020 by Guest Relations Manager

Besten Dank für Ihre sehr gute Bewertung! Wir freuen uns sehr, dass Sie einen tollen Aufenthalt bei uns hatten und sich über die kleine Geburtstagsaufmerksamkeit gefreut haben. Sehr gerne begrüssen wir Sie wieder einmal bei uns.

5 out of 5

Posted by on 25 Jul 2020

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Comment from Hotel Management

11 Aug 2020 by Guest Relations Manager

Thank you so much for your fantastic rating! We are very happy that your stay with us has been to your liking. Come visit us soon again, we look forward to it.

5 out of 5
Super Aussicht, zentral gelegen, freundliches Personal

Posted by on 28 Jun 2020

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Comment from Hotel Management

9 Jul 2020 by Guest Relations Manager

Thank you very much for your excellent review! We are delighted that you had a great stay at our hotel. We would be happy to soon welcome you back.

5 out of 5

Posted by on 14 Jun 2020

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Comment from Hotel Management

25 Jun 2020 by Guest Relations Manager

Thank you so much for your fantastic rating! We are vey happy that your stay with us has been a great one. We would be pleased to soon welcome you again.

5 out of 5

Posted by on 9 Dec 2019

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4 out of 5

Perfektes Stadthotel

Kompetent, professionell, Preis/Leistung stimmt, zentrale Lage, freundliche Mitarbeiter

Posted by on 14 Feb 2018

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4 out of 5

Sehr schön Renoviertes Hotel mit überdurchschnittl

Hotel ist sehr zu empfehlen, einziges Manko ist das das Zimmer sehr kalt wahr, trotz dem das die Heizung auf 5 stand konnte keine Angenehme Temperatur erreicht werden.

Posted by on 9 Jan 2017

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About the Hotel Des Balances

Location Weinmarkt, Lucerne, LU 6004

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. WiFi is free in public spaces. Event space at this hotel measures 1970 square feet (183 square metres). A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Hotel Des Balances. Parking is available for a fee. This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 7 levels
  • 1970 sq ft of conference space
  • 183 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Zurich (ZRH) (67 km / 41.6 mi)
  • Train station: Lucerne Station (1.9 km / 1.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Des Balances offers 56 forms of air-conditioned accommodation with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Restaurant Balances – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Balances Lounge – This bar only serves light fare. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets: CHF 20 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • One child stays free
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 35 per person (approximately)
  • Self-parking fee: CHF 33 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Des Balances
  • Des Balances Lucerne
  • Hotel Des Balances
  • Hotel Des Balances Lucerne
  • Des Balances Hotel
  • Hotel Balances Lucerne
  • Hotel Balances
  • Balances Lucerne
  • Des Balances Hotel
  • Des Balances Lucerne
  • Hotel Des Balances Hotel
  • Hotel Des Balances Lucerne
  • Hotel Des Balances Hotel Lucerne

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.