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"good staff, and very friendly from Receptionist of Vietnamese girl. " More

By a verified traveller on Mon 12 Feb 2018

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Double Room, Multiple Beds

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£69* Per night/room 30 Sep - 1 Oct

Family Twin Room, Multiple Beds

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy ibis budget Luzern City's good location. During your stay, you'll be within walking distance of Chapel Bridge. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). Built in 2009, this 1-star hotel has 128 rooms over 5 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, showers and free toiletries
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and laundry facilities
  • Guests speak favourably about the value of their stay and the location
  • Within a 15-minute walk of Chapel Bridge and KKL Lucerne
  • Pets welcome for a fee

ibis budget Luzern City ratings based on 46 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis budget Luzern City

Everyone (32) Couples (4) Students (1) Family (4)
5 out of 5
good staff, and very friendly from Receptionist of Vietnamese girl.

Posted by on 12 Feb 2018

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Comment from Hotel Management

13 Mar 2018 by Hasan

Dear Guest, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff. We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Best regards,

5 out of 5

Posted by on 22 Aug 2020

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Comment from Hotel Management

23 Aug 2020 by Yathu

Good Day, Thank you for your Review. We hope to see you again at our hotel.

4 out of 5
Plutôt agréable, quand même un peu cher et surtout le parking à 17 francs est trop cher.

Posted by on 9 Aug 2020

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Comment from Hotel Management

9 Aug 2020 by Marta

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Sehr hektisch Zimmer nicht sonderlich sauber. Klimaanlage nicht kühlend

Posted by , from grüsch on 8 Aug 2020

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Comment from Hotel Management

19 Aug 2020 by Yathu

Guten Tag, Herzlichen Dank, dass Sie Ihre Meinung teilen. Wir bei ibis bemühen uns, für jeden Kunden einen hervorragenden Service zu bieten. Deshalb ist Ihr Feedback für uns sehr wichtig. Bitte seien Sie versichert, dass wir die entsprechenden Massnahmen bereits ergriffen haben, um das Problem zu lösen und ein zukünftiges Auftreten zu verhindern. Freundliche Grüsse, Ibis Budget Luzern city

3 out of 5
Netter Empfang, gute Lage Zimmer sehr einfach, unbequemes Bett

Posted by on 26 Jul 2020

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Comment from Hotel Management

30 Jul 2020 by Marta

Thanks for staying with us. We appreciate your feedback!

4 out of 5
War alles Super habe die Nacht gut verbracht Auch pilatus war alles ok

Posted by on 23 Jul 2020

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Comment from Hotel Management

30 Jul 2020 by Marta

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 23 Jul 2020

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Comment from Hotel Management

30 Jul 2020 by Marta

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 1 Jul 2020

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Comment from Hotel Management

4 Jul 2020 by Marta

Dear Guest, Many thanks for your review.We really appreciate it. Kind regards Ibis Budget Lucerne Team

4 out of 5

Posted by on 14 Jun 2020

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Comment from Hotel Management

22 Jun 2020 by Marta

Dear Guest Many thanks for your review. We really appreciate it. Kind regards Ibis Budget Lucerne Team

5 out of 5
Super nettes personal, gute und zweckmässige unterkunft.

Posted by on 8 Mar 2020

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Comment from Hotel Management

22 Mar 2020 by Laura

Sehr geehrtes Gast Vielen Dank für Ihren Feedback. Freundliche Grüsse Ibis Budget Luzern Team

About the ibis budget Luzern City

Location Kellerstrasse 6, Lucerne, 6005

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Tour or ticket assistance, vending machine, and coffee/tea in common area are also featured at ibis budget Luzern City. For a fee, parking is available. This Lucerne hotel is smoke free.

  • 128 guestrooms or units
  • 5 levels
  • Built in 2009
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Lucerne Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis budget Luzern City offers 128 forms of air-conditioned accommodation with a safe and free toiletries. Flat-screen televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 20 per pet, per night
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner.

  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 12 per person (approximately)
  • Self-parking fee: CHF 12 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis budget Luzern City Hotel Lucerne
  • ibis budget Luzern City Hotel
  • ibis budget Luzern City Lucerne
  • ibis budget Luzern City
  • ibis budget Luzern City Hotel
  • ibis budget Luzern City Lucerne
  • ibis budget Luzern City Hotel Lucerne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.