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4.0 out of 5

"Reception was good, and the room was clean , we spent a good night. " More

By a verified traveller on Mon 10 Aug 2020

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£112* Per night/room 21 Apr - 22 Apr

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy ibis Styles Luzern's good location. During your stay, you're just a quick walk from Loewenplatz. You'll find features such as free WiFi in public areas, plus a business centre and dry cleaning service.

  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 11 minutes by foot from Chapel Bridge and a 3-minute drive from Swiss Transportation Museum
  • Pets welcome for a fee

ibis Styles Luzern ratings based on 51 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Styles Luzern

Everyone (29) Couples (7) Family (13)
5 out of 5
Reception was good, and the room was clean , we spent a good night.

Posted by on 10 Aug 2020

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Comment from Hotel Management

18 Aug 2020 by S. Samil Benli - General Manager

Dear Guest, With pleasure we've read your lovely comments. We thank you very much for it, and hope to welcome you soon again. Sincerely,

3 out of 5

Posted by on 9 Feb 2024

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5 out of 5

Posted by on 4 Feb 2024

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4 out of 5
.

Posted by on 25 Nov 2023

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4 out of 5

Posted by on 25 Oct 2023

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Comment from Hotel Management

5 Nov 2023 by Erton Roci – Assistant General Manager

Dear Daniela,Thank you for your review on Ebookers, where you rated your recent experience with us 4 out of 5. We appreciate your feedback and hope you had a pleasant stay.If there are any specific aspects you'd like to share or if you have any suggestions to help us improve, please don't hesitate to let us know. Your input is valuable to us.Warm regards,

3 out of 5

Posted by on 18 Sep 2023

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Comment from Hotel Management

14 Oct 2023 by Erton Roci – Assistant General Manager

Dear Drinor,Thank you for taking the time to share your feedback on ebookers. We appreciate your review and your honesty.If there are specific areas where you believe we can improve and potentially earn a higher rating next time, please feel free to let us know. Your input is valuable to us, and we are committed to enhancing our guests' experiences.We hope to have the opportunity to welcome you back in the future.Best regards,Erton RociAssistant General Manager

5 out of 5
Sehr freundliches Checkin, ringhörige Zimmer

Posted by on 27 Aug 2023

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Comment from Hotel Management

8 Sep 2023 by S. Samil Benli - Direktor

Sehr geehrter Barbara, vielen Dank für Ihre 5-Sterne-Bewertung, die wir sehr zu schätzen wissen. Wir freuen uns, dass Sie mit unserem Service zufrieden waren und hoffen, Sie schon bald wieder bei uns zu begrüssen. Mit freundlichen Grüssen

5 out of 5

Posted by on 16 Feb 2023

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Comment from Hotel Management

4 Apr 2023 by S. Samil Benli - General Manager

Dear Doris, Thank you so much for your 5-star rating of our hotel, which made us very happy. We hope to welcome you very soon again. Kind regards from whole team. Sincerely,

4 out of 5
Unterkunft in Stock 6 ist sehr gut mit viel Platz und praktische Einrichtungen

Posted by on 30 May 2022

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Comment from Hotel Management

29 Jun 2022 by S. Samil Benli - Direktor

Sehr geehrter Rolf, vielen Dank für Ihre 4-Sterne-Bewertung, die wir sehr zu schätzen wissen. Wir freuen uns, dass Sie mit unserem Zimmer zufrieden waren und hoffen, Sie schon bald wieder bei uns zu begrüssen. Mit freundlichen Grüssen

4 out of 5
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Posted by on 20 Mar 2022

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Comment from Hotel Management

12 Apr 2022 by S. Samil Benli - Direktor

Sehr geehrter Andre, zunächst einmal vielen Dank für Ihre freundliche Bewertung. Es ist immer ein Vergnügen, so ein schönes Feedback zu erhalten. Wir freuen uns, wenn wir Sie auch bei Ihrem nächsten Besuch in Luzern wieder bei uns begrüssen dürfen. Mit freundlichen Grüssen

Property Features

Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A terrace, tour or ticket assistance, and vending machine are also featured at the business-friendly ibis Styles Luzern. This 3-star Lucerne hotel is smoke free.

  • 115 guestrooms or units
  • 6 levels
  • Conference rooms
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Lucerne (QLJ-Lucerne Train Station) (1.1 km / 0.7 mi)

Room Amenities

Ibis Styles Luzern offers 115 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 25 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 20 per day
  • Pet fee: CHF 25 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Styles Luzern
  • ibis Styles Luzern Hotel
  • ibis Styles Luzern Hotel Lucerne
  • ibis Styles Luzern Lucerne
  • ibis Styles Luzern Hotel
  • Nh Luzern Lucerne
  • ibis Styles Luzern Lucerne
  • ibis Styles Luzern Hotel Lucerne

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.